https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-zhi-ling-qing-kuang-xia-hui-zi-dong-da-yin-luan-ma/m-p/1313175#M296498 <P>您好，</P><P>我连接的是学校的公共无线网，没有路由器这些。</P><P>我将无线功能关闭，仅使用USB连接后，该问题得到了解决，应是网络连接导致的问题。</P> Mon, 14 Oct 2024 02:57:57 GMT jwzhou 2024-10-14T02:57:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-zhi-ling-qing-kuang-xia-hui-zi-dong-da-yin-luan-ma/m-p/1312519#M296304 <P>打印机型号: HP Smart Tank 725</P><P>连接方式：WIFI</P><P>打印/扫描文件所用软件：HP Smart</P><P>&nbsp;</P><P>无任何操作的情况下，隔一段时间打印机都会自动出纸，有时候会有乱码打印，有时候不打印只出纸。</P><P>&nbsp;</P><P>打印内容为乱码</P><P>打印机端口为标准TCP/IP端口</P><P>C盘PRINTERS文件夹下无文件</P><P>驱动为官网下载HP Smart后自动安装</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 10 Oct 2024 14:14:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-zhi-ling-qing-kuang-xia-hui-zi-dong-da-yin-luan-ma/m-p/1312519#M296304 jwzhou 2024-10-10T14:14:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-zhi-ling-qing-kuang-xia-hui-zi-dong-da-yin-luan-ma/m-p/1312628#M296334 <P>您好</P><P>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新测试。</P><P>具体要求如下：</P><P><SPAN>1 </SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</P><P><SPAN>2 </SPAN>打印机连接到<SPAN>2.4g </SPAN>网络，使用英文或英文<SPAN>+</SPAN>数字（不支持中文）</P><P><SPAN>3 </SPAN>带宽调整为<SPAN>20M</SPAN></P><P><SPAN>4 </SPAN>使用信道<SPAN>13</SPAN></P><P><SPAN>5</SPAN>关闭<SPAN>wmm</SPAN>（如果找不到可忽略）</P><P>谢谢</P> Fri, 11 Oct 2024 05:06:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-zhi-ling-qing-kuang-xia-hui-zi-dong-da-yin-luan-ma/m-p/1312628#M296334 双鱼座鲨鱼 2024-10-11T05:06:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-zhi-ling-qing-kuang-xia-hui-zi-dong-da-yin-luan-ma/m-p/1313175#M296498 <P>您好，</P><P>我连接的是学校的公共无线网，没有路由器这些。</P><P>我将无线功能关闭，仅使用USB连接后，该问题得到了解决，应是网络连接导致的问题。</P> Mon, 14 Oct 2024 02:57:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-zhi-ling-qing-kuang-xia-hui-zi-dong-da-yin-luan-ma/m-p/1313175#M296498 jwzhou 2024-10-14T02:57:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-zhi-ling-qing-kuang-xia-hui-zi-dong-da-yin-luan-ma/m-p/1313230#M296522 <P>感谢您的反馈</P> Mon, 14 Oct 2024 08:31:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-zhi-ling-qing-kuang-xia-hui-zi-dong-da-yin-luan-ma/m-p/1313230#M296522 荟智泉 2024-10-14T08:31:27Z