https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-510-series-cai-da-da-bu-chu-lai/m-p/1314237#M296848 <P>HP Smart Tank 510 series 黑白打印没问题，彩色打印也是黑白，具体是什么问题导致，彩色墨水还是有的只是长时间不用。</P> Mon, 21 Oct 2024 06:59:23 GMT sgyang 2024-10-21T06:59:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-510-series-cai-da-da-bu-chu-lai/m-p/1314237#M296848 <P>HP Smart Tank 510 series 黑白打印没问题，彩色打印也是黑白，具体是什么问题导致，彩色墨水还是有的只是长时间不用。</P> Mon, 21 Oct 2024 06:59:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-510-series-cai-da-da-bu-chu-lai/m-p/1314237#M296848 sgyang 2024-10-21T06:59:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-510-series-cai-da-da-bu-chu-lai/m-p/1314240#M296850 <P>您好</P><P>请参考下图：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1729494233759.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/112907i98B322F4D1974E28/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1729494233759.png" alt="_0-1729494233759.png" /></span></P><P>确认灰度打印是否已经关闭，谢谢。</P><P>&nbsp;</P> Mon, 21 Oct 2024 07:12:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-510-series-cai-da-da-bu-chu-lai/m-p/1314240#M296850 双鱼座鲨鱼 2024-10-21T07:12:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-510-series-cai-da-da-bu-chu-lai/m-p/1375916#M315341 <P>tank518彩色墨盒还剩半盒墨水，灰度设置是关闭状态，还是只能打出黑白的</P> Fri, 16 Jan 2026 15:24:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-510-series-cai-da-da-bu-chu-lai/m-p/1375916#M315341 tank510518 2026-01-16T15:24:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-510-series-cai-da-da-bu-chu-lai/m-p/1375925#M315342 <DIV data-page-id="XxiqfAKbBdKkkLcOrA3cOdoKnbf" data-lark-html-role="root" data-docx-has-block-data="false"> <DIV class="ace-line ace-line old-record-id-I9GGfBr7udJ3jGcoDG8cYGJunGc">您好</DIV> <DIV class="ace-line ace-line old-record-id-I9GGfBr7udJ3jGcoDG8cYGJunGc">为了精准排查打印机的相关问题，麻烦你协助完成以下操作：请先在电脑上找到并打开HP Smart应用程序，进入应用后，依次点击「打印机设置」选项，在弹出的设置界面中找到「报告」模块并点击，接着选择「打印质量页」，按照系统提示完成打印操作。</DIV> <DIV class="ace-line ace-line old-record-id-E1uifuEu9do4YkclLQ0cKbABn5f">打印完成后，麻烦你将这份质量页平整摆放，用手机清晰拍摄（确保页面文字、图案无模糊、无遮挡），然后把照片发送给我。我会根据质量页的呈现效果，帮你确认打印机存在的问题。感谢你的配合与支持！</DIV> </DIV> Sat, 17 Jan 2026 01:30:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-510-series-cai-da-da-bu-chu-lai/m-p/1375925#M315342 双鱼座鲨鱼 2026-01-17T01:30:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-510-series-cai-da-da-bu-chu-lai/m-p/1375970#M315358 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20260117174423_1_2.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/131167iDA6877A63D3E2CA8/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20260117174423_1_2.jpg" alt="微信图片_20260117174423_1_2.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20260117175411_2_2.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/131166iD7A6701A53402642/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20260117175411_2_2.jpg" alt="微信图片_20260117175411_2_2.jpg" /></span></P> Sat, 17 Jan 2026 09:59:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-510-series-cai-da-da-bu-chu-lai/m-p/1375970#M315358 tank510518 2026-01-17T09:59:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-510-series-cai-da-da-bu-chu-lai/m-p/1375991#M315368 <P>您好</P> <P>从打印效果来看，打印机的彩色墨盒上的喷嘴完成堵塞。</P> <P>如果墨水量充足，建议清洁打印头三至五次后，重新打印质量页测试。</P> <P>如果问题依旧，可能需要更换彩色打印头。</P> <P>建议联系维修中心具体检测打印机。<BR />这是维修中心查询链接：<A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A><BR />给您带来不带，敬请谅解。</P> Sat, 17 Jan 2026 14:00:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-510-series-cai-da-da-bu-chu-lai/m-p/1375991#M315368 双鱼座鲨鱼 2026-01-17T14:00:14Z