https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1317250#M297947 <P>您好，通过描述看，如果网络环境没问题，考虑硬件方面，</P><P>建议联系维修中心具体检测一下，这是维修中心查询链接：</P><P><SPAN><A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A></SPAN></P><P>给您带来不带，敬请谅解</P> Fri, 08 Nov 2024 02:19:37 GMT 荟智泉 2024-11-08T02:19:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1317077#M297871 <P>多台设备使用有线网络连接，分别配给单个办公室使用，在待机的时候会自动打印一行或多行的乱码副本，对机器进行后台网络过滤设置后，有所好转，但是机器又不定时的会自动还原参数，或者断电再开机，后台参数也会重置，导致之前设置后不打乱码的设备，又开始打乱码，设备下班也不能关机，对日常办公造成很差的体验，</P> Thu, 07 Nov 2024 02:14:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1317077#M297871 violentkirin 2024-11-07T02:14:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1317079#M297872 <P>拔掉网线用USB数据线测试会不会打印乱码</P> Thu, 07 Nov 2024 02:17:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1317079#M297872 changxiu 2024-11-07T02:17:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1317085#M297875 <P>选择usb连接不会，但有时会因为连接的电脑未及时开启或系统异常，也会导致其他问题的产生，所以最终大部分还是选择有线网络连接。</P> Thu, 07 Nov 2024 02:25:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1317085#M297875 violentkirin 2024-11-07T02:25:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1317088#M297877 <P>您好，只是先测试下是打印的问题还是网络的问题，谢谢</P> Thu, 07 Nov 2024 02:35:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1317088#M297877 changxiu 2024-11-07T02:35:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1317089#M297878 <P>目前调试了五台，只有一台调试完3个月都没打乱码且不会重置参数，其他的都不正常，且有一台的主板电池更换了，还是一样的结果，在考虑是否主板的原因。</P> Thu, 07 Nov 2024 02:38:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1317089#M297878 violentkirin 2024-11-07T02:38:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1317250#M297947 <P>您好，通过描述看，如果网络环境没问题，考虑硬件方面，</P><P>建议联系维修中心具体检测一下，这是维修中心查询链接：</P><P><SPAN><A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A></SPAN></P><P>给您带来不带，敬请谅解</P> Fri, 08 Nov 2024 02:19:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1317250#M297947 荟智泉 2024-11-08T02:19:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1317704#M298089 <P>情况已反馈给公司，具体看公司安排</P> Mon, 11 Nov 2024 01:02:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1317704#M298089 violentkirin 2024-11-11T01:02:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1318025#M298220 <P>您好</P><P>麻烦拍照几张乱码页，发图片给我，以便确认问题。</P><P>同时，请在电脑上打开控制面板--设备和打印机--找到打印机图标。</P><P>右击它--打印机属性--端口。</P><P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Tue, 12 Nov 2024 07:38:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1318025#M298220 双鱼座鲨鱼 2024-11-12T07:38:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1320821#M299197 <P>网络连接的方式有些是wsd的，有些是tcp/ip，这个有没影响呢？我收集好了图片发给你。</P> Mon, 02 Dec 2024 09:20:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1320821#M299197 violentkirin 2024-12-02T09:20:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1320882#M299225 <P>您好</P><P>建议使用standard tcp/ip类型的端口，谢谢。</P> Tue, 03 Dec 2024 05:45:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1320882#M299225 双鱼座鲨鱼 2024-12-03T05:45:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1321789#M299550 <P>我现在有两台439和一台437更换了主板电池后，ip地址搜索不到了，设备处于脱机状态，只能通过wsd来添加；另外哪怕更换了主板电池，有时还是会自动重置web页设置的参数，需要手动输入pin码，另外机器前端的参数设置后，进入待机状态就会重置，请问工程师能否确定是主板故障？更换主板能否解决？</P> Wed, 11 Dec 2024 02:30:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1321789#M299550 violentkirin 2024-12-11T02:30:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1321992#M299639 <P>您好</P><P>从问题描述来看，主板存在问题可能性很大。</P><P>有条件建议联系维修中心具体检测打印机。</P><P>&nbsp;</P> Thu, 12 Dec 2024 08:38:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1321992#M299639 双鱼座鲨鱼 2024-12-12T08:38:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1322056#M299659 <P>有没可以升级的固件程序，进行升级测试？</P> Fri, 13 Dec 2024 02:00:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pum437-439xi-lie-de-da-yin-gu-zhang/m-p/1322056#M299659 violentkirin 2024-12-13T02:00:14Z