https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-2722sao-miao-da-yin-yi-ti-ji-da-kai-sao-miao-dian-nao-jiu-zhong-qi/m-p/1317946#M298187 <P>刚刚使用又关机重启了</P> Tue, 12 Nov 2024 02:29:03 GMT zkyy 2024-11-12T02:29:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-2722sao-miao-da-yin-yi-ti-ji-da-kai-sao-miao-dian-nao-jiu-zhong-qi/m-p/1317903#M298170 <P>惠普 2722扫描打印一体机打开扫描电脑就重启，删除驱动程序重新安装，使用扫描功能电脑依旧重新启动。重装系统也是不能解决使用扫描功能电脑就重启德问题。电脑也进行了半个小时的压力测试、系统稳定性测试，测试结果电脑跑满状态没问题，就是只要使用HP 2722的扫描功能，电脑就会关机重启。</P> Tue, 12 Nov 2024 01:09:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-2722sao-miao-da-yin-yi-ti-ji-da-kai-sao-miao-dian-nao-jiu-zhong-qi/m-p/1317903#M298170 zkyy 2024-11-12T01:09:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-2722sao-miao-da-yin-yi-ti-ji-da-kai-sao-miao-dian-nao-jiu-zhong-qi/m-p/1317913#M298178 <P>您好</P><P>请问打印机和电脑是通过什么方式连接的？</P><P>麻烦使用windows传真和扫描/hp scan/hp smart分别测试扫描，以便确认问题，谢谢。</P> Tue, 12 Nov 2024 01:33:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-2722sao-miao-da-yin-yi-ti-ji-da-kai-sao-miao-dian-nao-jiu-zhong-qi/m-p/1317913#M298178 双鱼座鲨鱼 2024-11-12T01:33:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-2722sao-miao-da-yin-yi-ti-ji-da-kai-sao-miao-dian-nao-jiu-zhong-qi/m-p/1317934#M298186 <P>使用的是自带的USB线跟电脑连接。驱动能安装，打印正常，就是使用扫描时会关机重启。也在官网下载了问题处理软件，也用<SPAN>windows传真和扫描/hp scan/hp smart分别测试扫描，还是不能解决扫描就关机重启德问题。</SPAN></P> Tue, 12 Nov 2024 01:51:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-2722sao-miao-da-yin-yi-ti-ji-da-kai-sao-miao-dian-nao-jiu-zhong-qi/m-p/1317934#M298186 zkyy 2024-11-12T01:51:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-2722sao-miao-da-yin-yi-ti-ji-da-kai-sao-miao-dian-nao-jiu-zhong-qi/m-p/1317946#M298187 <P>刚刚使用又关机重启了</P> Tue, 12 Nov 2024 02:29:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-2722sao-miao-da-yin-yi-ti-ji-da-kai-sao-miao-dian-nao-jiu-zhong-qi/m-p/1317946#M298187 zkyy 2024-11-12T02:29:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-2722sao-miao-da-yin-yi-ti-ji-da-kai-sao-miao-dian-nao-jiu-zhong-qi/m-p/1318130#M298257 <P>您好，请问是否有用其他设备连接测试，比如手机或者更换其他电脑~</P> Wed, 13 Nov 2024 02:22:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-2722sao-miao-da-yin-yi-ti-ji-da-kai-sao-miao-dian-nao-jiu-zhong-qi/m-p/1318130#M298257 荟智泉 2024-11-13T02:22:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-2722sao-miao-da-yin-yi-ti-ji-da-kai-sao-miao-dian-nao-jiu-zhong-qi/m-p/1318181#M298275 <P>其他电脑试了可以扫描，就是在这个新组装的电脑上不能使用，只要扫描就关机重启。新组装的电脑CPU&nbsp; AMD R5 5600GT主板微星B450M-A PRO MAX ‖ 。11月9号组装好，做好系统。连接hp 2722 打印扫描一体机装好官网下载的驱动后 ，只要扫描就关机重启，我刚开始已为是系统问题，连续重装了4次系统，还是只要扫描就关机重启，每次重装的系统都是扫描就关机重启，但是我玩游戏一点问题也没有，压力测试也能通过，系统稳定系测试也没问题，</P> Wed, 13 Nov 2024 06:38:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-2722sao-miao-da-yin-yi-ti-ji-da-kai-sao-miao-dian-nao-jiu-zhong-qi/m-p/1318181#M298275 zkyy 2024-11-13T06:38:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-2722sao-miao-da-yin-yi-ti-ji-da-kai-sao-miao-dian-nao-jiu-zhong-qi/m-p/1318217#M298291 <P>您好，更换WiFi方式连接测试一下~</P> Wed, 13 Nov 2024 09:19:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-2722sao-miao-da-yin-yi-ti-ji-da-kai-sao-miao-dian-nao-jiu-zhong-qi/m-p/1318217#M298291 荟智泉 2024-11-13T09:19:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-2722sao-miao-da-yin-yi-ti-ji-da-kai-sao-miao-dian-nao-jiu-zhong-qi/m-p/1318476#M298381 <P>WIFI连接正常使用，就是我新组装的这台电脑不能使用</P> Fri, 15 Nov 2024 00:06:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-2722sao-miao-da-yin-yi-ti-ji-da-kai-sao-miao-dian-nao-jiu-zhong-qi/m-p/1318476#M298381 zkyy 2024-11-15T00:06:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-2722sao-miao-da-yin-yi-ti-ji-da-kai-sao-miao-dian-nao-jiu-zhong-qi/m-p/1318975#M298543 <P>您好</P><P>如果三种扫描方式问题依旧，电脑系统问题可能性软大。</P><P>请下载并运行：</P><P><A href="http://h30318.www3.hp.com/pub/printers/hppsdr/HPPSdr.exe" target="_blank">http://h30318.www3.hp.com/pub/printers/hppsdr/HPPSdr.exe</A>&nbsp;</P><P>修复过程 发图片给我，以便确认问题，谢谢。</P> Mon, 18 Nov 2024 09:02:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-2722sao-miao-da-yin-yi-ti-ji-da-kai-sao-miao-dian-nao-jiu-zhong-qi/m-p/1318975#M298543 双鱼座鲨鱼 2024-11-18T09:02:06Z