https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1318302#M298328 <P>您好，请用另一台手机开启热点，打印机的网更换到热点试试~</P> Thu, 14 Nov 2024 02:59:17 GMT 荟智泉 2024-11-14T02:59:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1315274#M297200 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ20241027-213546.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/113171i1BC26A116D1C0861/image-size/large?v=v2&amp;px=999" role="button" title="QQ20241027-213546.png" alt="QQ20241027-213546.png" /></span></P> Mon, 28 Oct 2024 04:47:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1315274#M297200 Vanilluv 2024-10-28T04:47:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1315290#M297205 <P>您好</P><P>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新测试。</P><P>具体要求如下：</P><P><SPAN>1 </SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</P><P><SPAN>2 </SPAN>打印机连接到<SPAN>2.4g </SPAN>网络，使用英文或英文<SPAN>+</SPAN>数字（不支持中文）</P><P><SPAN>3 </SPAN>带宽调整为<SPAN>20M</SPAN></P><P><SPAN>4 </SPAN>使用信道<SPAN>13</SPAN></P><P><SPAN>5</SPAN>关闭<SPAN>wmm</SPAN>（如果找不到可忽略）</P><P>如果问题依旧，需要升级打印机固件后再重新测试，谢谢。</P> Mon, 28 Oct 2024 05:29:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1315290#M297205 双鱼座鲨鱼 2024-10-28T05:29:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1315320#M297214 <P>根据上述要求，调整路由器设置后，提示如下</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Vanilluv_0-1730098301642.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/113183iD186C7D97F83C05D/image-size/medium?v=v2&amp;px=400" role="button" title="Vanilluv_0-1730098301642.png" alt="Vanilluv_0-1730098301642.png" /></span></P><P>&nbsp;</P> Mon, 28 Oct 2024 06:52:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1315320#M297214 Vanilluv 2024-10-28T06:52:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1315572#M297301 <P>您好</P><P>感谢配合</P><P>如上图，请点击工具选项卡，点击：固件更新--检查打印机固件版本是否为最新。（固件版本低也会影响此功能）</P><P>注：更新固件过程中不能断电，断网。</P><P>过保机器建议联系维修中心更新固件。</P> Tue, 29 Oct 2024 07:29:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1315572#M297301 双鱼座鲨鱼 2024-10-29T07:29:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1315594#M297313 <P>你好，根据提供的步骤，我进行检查后，软件提示固件已为最新<BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ApplicationFrameHost_N3UwIibpFP.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/113254iDAAA5F0F9C3F6ED6/image-size/large?v=v2&amp;px=999" role="button" title="ApplicationFrameHost_N3UwIibpFP.png" alt="ApplicationFrameHost_N3UwIibpFP.png" /></span></P> Tue, 29 Oct 2024 09:34:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1315594#M297313 Vanilluv 2024-10-29T09:34:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1315651#M297323 <P>您好</P><P>感谢配合</P><P>麻烦点击设置，将打印机恢复出厂后，重新配置打印机无线。</P><P>再重新开启web测试，谢谢。</P><P>&nbsp;</P> Wed, 30 Oct 2024 01:40:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1315651#M297323 双鱼座鲨鱼 2024-10-30T01:40:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1318231#M298298 <P>能连上wifi，但是没网，导致远程一直处于脱机状态，无法远程打印，更换新路由器后出现此情况，新路由器也是2.4G信号，后面尝试恢复出厂，尝试使用旧路由器，都不行，</P> Wed, 13 Nov 2024 11:39:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1318231#M298298 橙子12138 2024-11-13T11:39:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1318302#M298328 <P>您好，请用另一台手机开启热点，打印机的网更换到热点试试~</P> Thu, 14 Nov 2024 02:59:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1318302#M298328 荟智泉 2024-11-14T02:59:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1318458#M298374 <P>不行，尝试了手机热点，并且测试了三个连路由器，一样的情况，能连上wifi，但是没网<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2024-11-14 211633.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/113948iAAE113DAD2D7E8CC/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2024-11-14 211633.png" alt="屏幕截图 2024-11-14 211633.png" /></span></P> Thu, 14 Nov 2024 13:28:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1318458#M298374 橙子12138 2024-11-14T13:28:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1318459#M298375 <P>好像跟发帖人是同一时间出的问题，莫不是你们的服务器出问题了</P> Thu, 14 Nov 2024 13:29:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1318459#M298375 橙子12138 2024-11-14T13:29:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1318514#M298397 <P>您好，连接上WiFi后，打印机的WiFi灯是常亮还是闪烁的呢？按i键打印出的信息页能否看到正确的ip地址~</P> Fri, 15 Nov 2024 02:26:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1318514#M298397 荟智泉 2024-11-15T02:26:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1318570#M298419 <P>常亮，<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ec108f60482a7414da06152b34373ab.png" style="width: 738px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/113977i428DB29AF84498FA/image-size/large?v=v2&amp;px=999" role="button" title="ec108f60482a7414da06152b34373ab.png" alt="ec108f60482a7414da06152b34373ab.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="af0b051bb1c50b3114d4291c0885a13.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/113978i6DBFAE1ABF426149/image-size/large?v=v2&amp;px=999" role="button" title="af0b051bb1c50b3114d4291c0885a13.png" alt="af0b051bb1c50b3114d4291c0885a13.png" /></span></P><P>常亮，能看到IP地址，可否私聊，这样太慢了，一天一个消息</P> Fri, 15 Nov 2024 06:25:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1318570#M298419 橙子12138 2024-11-15T06:25:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1318574#M298421 <P>您好</P><P>请在打印机就绪时，按打印机面板上的信息键（字母 i）</P><P>然后将打印出的信息键拍照，发图片给我，以便确认问题，谢谢。</P> Fri, 15 Nov 2024 06:27:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1318574#M298421 双鱼座鲨鱼 2024-11-15T06:27:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1318586#M298422 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="79b757ffa17c78bf639d9092be77a01.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/113981i5851DF425D79E113/image-size/large?v=v2&amp;px=999" role="button" title="79b757ffa17c78bf639d9092be77a01.jpg" alt="79b757ffa17c78bf639d9092be77a01.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1dab4638c131ed0441886e9d798ca99.png" style="width: 736px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/113982i43AF6412EE4C95F0/image-size/large?v=v2&amp;px=999" role="button" title="1dab4638c131ed0441886e9d798ca99.png" alt="1dab4638c131ed0441886e9d798ca99.png" /></span></P><P>并且尝试了把路由器信道改为11，带宽20MH</P> Fri, 15 Nov 2024 07:01:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1318586#M298422 橙子12138 2024-11-15T07:01:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1318592#M298425 <P>重复问题</P> Fri, 15 Nov 2024 07:43:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-ink-Advantage-Ultra-4825-Web-fu-wu-she-zhi-chu-xian-wang-luo-wen-ti/m-p/1318592#M298425 双鱼座鲨鱼 2024-11-15T07:43:51Z