https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4303da-yin-ji-wu-fa-sao-miao/m-p/1318914#M298501 <P>并没有任何用处，还有其他解决方法吗，刚买来双面扫描就没成功过</P> Mon, 18 Nov 2024 04:24:59 GMT 4303dw 2024-11-18T04:24:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4303da-yin-ji-wu-fa-sao-miao/m-p/1316570#M297697 <P>打印机驱动安装时勾选了扫描驱动，但是电脑端用HP Smart扫描时，提示扫描仪无法使用，打印功能正常可用<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20241104165644.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/113470iD24A48C45C09C1A8/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20241104165644.png" alt="微信图片_20241104165644.png" /></span></P> Mon, 04 Nov 2024 08:57:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4303da-yin-ji-wu-fa-sao-miao/m-p/1316570#M297697 cainzhao 2024-11-04T08:57:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4303da-yin-ji-wu-fa-sao-miao/m-p/1316649#M297737 <P>您好</P><P>如果打印机安装了完整版驱动，可以搜索并打开hp scan，使用hp scan测试扫描。</P><P>同时，可以重新打开hp smart，在hp smart中重新添加打印机，重新测试即可。</P><P>谢谢</P> Tue, 05 Nov 2024 01:26:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4303da-yin-ji-wu-fa-sao-miao/m-p/1316649#M297737 双鱼座鲨鱼 2024-11-05T01:26:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4303da-yin-ji-wu-fa-sao-miao/m-p/1318914#M298501 <P>并没有任何用处，还有其他解决方法吗，刚买来双面扫描就没成功过</P> Mon, 18 Nov 2024 04:24:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4303da-yin-ji-wu-fa-sao-miao/m-p/1318914#M298501 4303dw 2024-11-18T04:24:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4303da-yin-ji-wu-fa-sao-miao/m-p/1318918#M298505 <P>可以把打印机固件升级到官网最新版本固件试试i，查看是否可以扫描。</P> <P>链接网线，有个自动更新。</P> Mon, 18 Nov 2024 05:09:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/4303da-yin-ji-wu-fa-sao-miao/m-p/1318918#M298505 Tsingddi 2024-11-18T05:09:33Z