https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ns-1020c-bu-neng-kai-ji-tong-dian-liang-hongX/m-p/1318960#M298536 <P>您好</P><P>从故障描述来看，可能和打印机卡纸有关。</P><P>请在打印机通电亮红X时，在电脑上打开hp smart，在hp smart首页确认打印机具体状态，以便确认问题，谢谢。</P><P>&nbsp;</P> Mon, 18 Nov 2024 08:07:30 GMT 双鱼座鲨鱼 2024-11-18T08:07:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ns-1020c-bu-neng-kai-ji-tong-dian-liang-hongX/m-p/1318634#M298448 <P>重新安装了硒鼓，没检测到卡纸，换了个硒鼓，能正常打印，再开机就这样了。换回旧硒鼓也一样</P> Fri, 15 Nov 2024 11:41:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ns-1020c-bu-neng-kai-ji-tong-dian-liang-hongX/m-p/1318634#M298448 应城合诚 2024-11-15T11:41:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ns-1020c-bu-neng-kai-ji-tong-dian-liang-hongX/m-p/1318960#M298536 <P>您好</P><P>从故障描述来看，可能和打印机卡纸有关。</P><P>请在打印机通电亮红X时，在电脑上打开hp smart，在hp smart首页确认打印机具体状态，以便确认问题，谢谢。</P><P>&nbsp;</P> Mon, 18 Nov 2024 08:07:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ns-1020c-bu-neng-kai-ji-tong-dian-liang-hongX/m-p/1318960#M298536 双鱼座鲨鱼 2024-11-18T08:07:30Z