https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-678-yi-tai-wang-zhuang-tai-wei-wei-lian-jie/m-p/1322313#M299703 <P>不懂什么原因，突然微信不能打印（显示灰色），但奇怪的是扫描可以用，ip访问不了。无法网络打印。但是同一wifi下的电脑可以打印。为社么？怎么解决？</P> Sun, 15 Dec 2024 11:19:32 GMT Deo_seal 2024-12-15T11:19:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-678-yi-tai-wang-zhuang-tai-wei-wei-lian-jie/m-p/1322313#M299703 <P>不懂什么原因，突然微信不能打印（显示灰色），但奇怪的是扫描可以用，ip访问不了。无法网络打印。但是同一wifi下的电脑可以打印。为社么？怎么解决？</P> Sun, 15 Dec 2024 11:19:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-678-yi-tai-wang-zhuang-tai-wei-wei-lian-jie/m-p/1322313#M299703 Deo_seal 2024-12-15T11:19:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-678-yi-tai-wang-zhuang-tai-wei-wei-lian-jie/m-p/1322335#M299709 <P>您好</P><P>请在打印机就绪时，按打印机面板上的信息键（字母 i ），然后请将打印出的信息页发图片给我。</P><P>同时，请在电脑上打开控制面板--右击&nbsp; 设备和打印机--打开。</P><P>找到打印机图标--右击它--打印机属性--端口。</P><P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Mon, 16 Dec 2024 00:54:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-678-yi-tai-wang-zhuang-tai-wei-wei-lian-jie/m-p/1322335#M299709 双鱼座鲨鱼 2024-12-16T00:54:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-678-yi-tai-wang-zhuang-tai-wei-wei-lian-jie/m-p/1368999#M313062 <P>打印机是用有线的，电脑有线无线都无法连接打印机，是什么问题啊&nbsp;<BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20251119-144309.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128968iA9B613D5DAFB1C11/image-size/large?v=v2&amp;px=999" role="button" title="20251119-144309.jpg" alt="20251119-144309.jpg" /></span></P> Wed, 19 Nov 2025 06:45:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-678-yi-tai-wang-zhuang-tai-wei-wei-lian-jie/m-p/1368999#M313062 发条123 2025-11-19T06:45:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-678-yi-tai-wang-zhuang-tai-wei-wei-lian-jie/m-p/1369005#M313066 <P>您好</P> <P>从图片来看，打印机需要重新配置无线后，重新打印配置页。</P> <P>确认打印机ip地址，添加standard tcp/ip端口。</P> <P>最后再测试打印。</P> <P>操作方法请参考附件，遇到问题，请及时追问，谢谢。</P> Wed, 19 Nov 2025 07:20:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-Tank-678-yi-tai-wang-zhuang-tai-wei-wei-lian-jie/m-p/1369005#M313066 双鱼座鲨鱼 2025-11-19T07:20:24Z