https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M72630xing-hao-de-ji-qi-sao-miao-zhiPC-gong-neng-wu-fa-shi-yong/m-p/1323758#M300183 <P>同事们的打印扫描都正常，我的打印可以，就扫描不行，出现如下报错。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="qintj_1-1735180796960.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115293iE2DD4EAA211DD225/image-size/medium?v=v2&amp;px=400" role="button" title="qintj_1-1735180796960.jpeg" alt="qintj_1-1735180796960.jpeg" /></span></P><P>&nbsp;</P> Thu, 26 Dec 2024 02:41:40 GMT qintj 2024-12-26T02:41:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M72630xing-hao-de-ji-qi-sao-miao-zhiPC-gong-neng-wu-fa-shi-yong/m-p/1323688#M300158 <P>电脑已经下载了系列全功能解决方案软件和驱动程序，并且和机器在同一个网络，在机器中也可以显示我的电脑名称，然后按照步骤进行扫描没反应，之后弹出弹框显示：错误，机器正忙。请问如何解决？</P> Wed, 25 Dec 2024 09:45:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M72630xing-hao-de-ji-qi-sao-miao-zhiPC-gong-neng-wu-fa-shi-yong/m-p/1323688#M300158 qintj 2024-12-25T09:45:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M72630xing-hao-de-ji-qi-sao-miao-zhiPC-gong-neng-wu-fa-shi-yong/m-p/1323695#M300163 <P>您好，请问电脑的软件扫描是否正常~</P> Wed, 25 Dec 2024 09:51:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M72630xing-hao-de-ji-qi-sao-miao-zhiPC-gong-neng-wu-fa-shi-yong/m-p/1323695#M300163 荟智泉 2024-12-25T09:51:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M72630xing-hao-de-ji-qi-sao-miao-zhiPC-gong-neng-wu-fa-shi-yong/m-p/1323758#M300183 <P>同事们的打印扫描都正常，我的打印可以，就扫描不行，出现如下报错。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="qintj_1-1735180796960.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115293iE2DD4EAA211DD225/image-size/medium?v=v2&amp;px=400" role="button" title="qintj_1-1735180796960.jpeg" alt="qintj_1-1735180796960.jpeg" /></span></P><P>&nbsp;</P> Thu, 26 Dec 2024 02:41:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M72630xing-hao-de-ji-qi-sao-miao-zhiPC-gong-neng-wu-fa-shi-yong/m-p/1323758#M300183 qintj 2024-12-26T02:41:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M72630xing-hao-de-ji-qi-sao-miao-zhiPC-gong-neng-wu-fa-shi-yong/m-p/1323767#M300189 <P>刚才试了，电脑的软件扫描正常了，但机器的扫描还是没解决。</P> Thu, 26 Dec 2024 03:27:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M72630xing-hao-de-ji-qi-sao-miao-zhiPC-gong-neng-wu-fa-shi-yong/m-p/1323767#M300189 qintj 2024-12-26T03:27:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M72630xing-hao-de-ji-qi-sao-miao-zhiPC-gong-neng-wu-fa-shi-yong/m-p/1323927#M300247 <P>您好</P> <P>建议重启打印机，重启电脑测试。</P> <P>如果问题依旧，电脑端需要重新安装打印机完整版驱动测试，谢谢。</P> Fri, 27 Dec 2024 08:53:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M72630xing-hao-de-ji-qi-sao-miao-zhiPC-gong-neng-wu-fa-shi-yong/m-p/1323927#M300247 双鱼座鲨鱼 2024-12-27T08:53:24Z