https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1324230#M300337 <P>您好师傅，我的机器现在也这样，查看报告代码是49.1334，出代码时机器会自动重启，我换过定影，换过主板，屏幕左下角也按过清过零，固件也刷过，驱动也重新装过，请问一下，还有什么方法吗，另外固件有没有最新的，我看目前固件是2022的</P> Mon, 30 Dec 2024 12:35:50 GMT oazhwl 2024-12-30T12:35:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1245031#M276273 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1690263676541.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94469i9459ABA12A30C985/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1690263676541.jpeg" alt="_0-1690263676541.jpeg" /></span></P><P>这是什么原因？</P> Tue, 25 Jul 2023 05:41:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1245031#M276273 卢大胖 2023-07-25T05:41:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1245033#M276275 <P>m521</P> Tue, 25 Jul 2023 05:50:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1245033#M276275 卢大胖 2023-07-25T05:50:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1245038#M276276 <P>您好</P><P>请先检查电脑上是否有未完成的打印任务，如果有，需要先将打印任务取消掉。</P><P>然后，重启打印机，重新测试。</P><P>如果问题依旧，请尝试复位打印机（如果打印机加装了字库条，复位前需要先将其取下）。</P><P>复位方法：</P><P>打印机关机--按住打印机内屏左下角不要松手--开机</P><P>出现：Permanent Storage Init</P><P>松手即可</P><P>然后，再重新测试，谢谢。</P> Tue, 25 Jul 2023 06:14:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1245038#M276276 双鱼座鲨鱼 2023-07-25T06:14:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1245067#M276288 <P>为什么别人电脑打印就没有任何问题，是不是我电脑的原因？</P> Tue, 25 Jul 2023 07:56:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1245067#M276288 卢大胖 2023-07-25T07:56:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1245070#M276289 <P>你好，是先把打印机关机后，按住左下角，说的左下角是那个绿色的圆圈吗？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1690271941482.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94478iB067FBA05E3E98E5/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1690271941482.png" alt="_0-1690271941482.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1690271991953.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94479iCA127DB1680F52E6/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1690271991953.png" alt="_1-1690271991953.png" /></span></P><P>&nbsp;</P> Tue, 25 Jul 2023 08:00:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1245070#M276289 卢大胖 2023-07-25T08:00:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1245072#M276290 <P>您好</P><P>内屏指的是这里：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1690272407794.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94480iBB515D27650D8C02/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1690272407794.png" alt="_0-1690272407794.png" /></span></P><P>当然，如果打印机不报49了，可以先不复位。</P><P>&nbsp;</P> Tue, 25 Jul 2023 08:07:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1245072#M276290 双鱼座鲨鱼 2023-07-25T08:07:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1245137#M276309 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1690333417225.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94490i63F246B18F6BCE0C/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1690333417225.png" alt="_0-1690333417225.png" /></span>你好，按照你昨天回复的教程，复位后，还是不行，最后导致所有电脑都无法打印，我第一天打印的时候，100张的文件打印了一半，然后突然错位代码49，然后黑屏、重启，重启完之后文件又重头开始打印，打印文件的时候电脑一直显示报错。无法打印</P><P>&nbsp;</P> Wed, 26 Jul 2023 01:06:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1245137#M276309 卢大胖 2023-07-26T01:06:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1245197#M276322 <P>您好</P><P>复位打印机后，需要重新配置打印机ip及电脑端打印机驱动端口。</P><P>如果复位后，某台电脑打印时仍报49错误。</P><P>请在电脑上打开控制面板--设备和打印机--找到打印机图标。</P><P>右击它--打印机属性--端口。</P><P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Wed, 26 Jul 2023 04:45:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1245197#M276322 双鱼座鲨鱼 2023-07-26T04:45:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1323113#M299948 <P>你好，请问一下，你这个故障搞定了吗，如果搞定了，能指点一下吗？谢谢</P> Sun, 22 Dec 2024 15:12:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1323113#M299948 oazhwl 2024-12-22T15:12:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1324230#M300337 <P>您好师傅，我的机器现在也这样，查看报告代码是49.1334，出代码时机器会自动重启，我换过定影，换过主板，屏幕左下角也按过清过零，固件也刷过，驱动也重新装过，请问一下，还有什么方法吗，另外固件有没有最新的，我看目前固件是2022的</P> Mon, 30 Dec 2024 12:35:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1324230#M300337 oazhwl 2024-12-30T12:35:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1324725#M300510 <P>您好</P> <P>建议检查主板</P> Fri, 03 Jan 2025 09:58:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1324725#M300510 双鱼座鲨鱼 2025-01-03T09:58:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1342292#M305623 <P>M427DW，打印演示页报错49代码，图上一样，换过主板还是一样报错，时好时坏，</P> Sun, 04 May 2025 03:50:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1342292#M305623 爱学习的小子 2025-05-04T03:50:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1342300#M305627 <P>您好</P> <P>请在电脑上打开一个浏览器，地址栏中输入打印机ip地址，回车。</P> <P>登录打印机网页后，点击：工具--报告--事件日志。</P> <P>然后将事件日志截图，发图片给我，以便具体确认问题，谢谢。</P> Sun, 04 May 2025 05:32:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1342300#M305627 双鱼座鲨鱼 2025-05-04T05:32:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1343655#M305893 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000073084.jpg" style="width: 2484px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121786iF1E4EC1B621F8340/image-size/medium?v=v2&amp;px=400" role="button" title="1000073084.jpg" alt="1000073084.jpg" /></span></P><P> </P> Mon, 12 May 2025 03:18:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1343655#M305893 爱学习的小子 2025-05-12T03:18:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1343656#M305894 <P>您好</P> <P>感谢配合</P> <P>从事件日志来看，排除主板问题，可能和控制板有关。</P> <P>建议联系当地维修中心具体检测打印机。</P> <P>给您带来不便，敬请谅解。</P> Mon, 12 May 2025 03:30:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/chu-xian49cuo-wu-dai-ma/m-p/1343656#M305894 双鱼座鲨鱼 2025-05-12T03:30:58Z