https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shou-ji-cheng-gong-lian-jie-da-yin-ji-zheng-zai-da-yinprint-yi-zhi-jia-zai-dan-da-yin-ji-wu-fan-ying/m-p/1324389#M300396 <P>更换了中国移动网络设备后，按照以往安卓手机无线打印文件后却无法打印了，打印机无响应。手机和打印机处于同一个无线网络，<SPAN>HP Smart</SPAN><SPAN>、</SPAN><SPAN>HP</SPAN><SPAN>打印服务插件也下载设置好了，</SPAN>通过wps office打印文件，<FONT size="3">一直在最后打印机提交作业后卡住了（如图，正在打印print下面那个读条一直来回很久），打印机毫无反应。请问该如何处理？谢谢！</FONT></P><P><FONT size="3"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印前打印机状态" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115477iAB9768C30DD45470/image-size/large?v=v2&amp;px=999" role="button" title="1.jpg" alt="打印前打印机状态" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">打印前打印机状态</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.jpg" style="width: 556px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115478iE11650E95C739294/image-size/large?v=v2&amp;px=999" role="button" title="2.jpg" alt="2.jpg" /></span></FONT></P> Tue, 31 Dec 2024 17:29:05 GMT icefairy 2024-12-31T17:29:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shou-ji-cheng-gong-lian-jie-da-yin-ji-zheng-zai-da-yinprint-yi-zhi-jia-zai-dan-da-yin-ji-wu-fan-ying/m-p/1324389#M300396 <P>更换了中国移动网络设备后，按照以往安卓手机无线打印文件后却无法打印了，打印机无响应。手机和打印机处于同一个无线网络，<SPAN>HP Smart</SPAN><SPAN>、</SPAN><SPAN>HP</SPAN><SPAN>打印服务插件也下载设置好了，</SPAN>通过wps office打印文件，<FONT size="3">一直在最后打印机提交作业后卡住了（如图，正在打印print下面那个读条一直来回很久），打印机毫无反应。请问该如何处理？谢谢！</FONT></P><P><FONT size="3"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印前打印机状态" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115477iAB9768C30DD45470/image-size/large?v=v2&amp;px=999" role="button" title="1.jpg" alt="打印前打印机状态" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">打印前打印机状态</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.jpg" style="width: 556px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115478iE11650E95C739294/image-size/large?v=v2&amp;px=999" role="button" title="2.jpg" alt="2.jpg" /></span></FONT></P> Tue, 31 Dec 2024 17:29:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shou-ji-cheng-gong-lian-jie-da-yin-ji-zheng-zai-da-yinprint-yi-zhi-jia-zai-dan-da-yin-ji-wu-fan-ying/m-p/1324389#M300396 icefairy 2024-12-31T17:29:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shou-ji-cheng-gong-lian-jie-da-yin-ji-zheng-zai-da-yinprint-yi-zhi-jia-zai-dan-da-yin-ji-wu-fan-ying/m-p/1324460#M300414 <P>您好</P> <P>建议手机端使用可尝试下载并安装mopria print app测试打印。</P> <P>或者建议使用安卓9.0以上系统的手机通过hp smart测试打印，谢谢。</P> Thu, 02 Jan 2025 01:45:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shou-ji-cheng-gong-lian-jie-da-yin-ji-zheng-zai-da-yinprint-yi-zhi-jia-zai-dan-da-yin-ji-wu-fan-ying/m-p/1324460#M300414 双鱼座鲨鱼 2025-01-02T01:45:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shou-ji-cheng-gong-lian-jie-da-yin-ji-zheng-zai-da-yinprint-yi-zhi-jia-zai-dan-da-yin-ji-wu-fan-ying/m-p/1324792#M300535 <P>谢谢!手机是安卓9.0以上的，移动装维师傅又上门把原来的WiFi用户名和密码又设置回原来的，就能用了。后来操作又不行了。。。也不知道咋回事，笔记本可以连接打印，将就先用了。不想让老人再折腾了。WiFi用户名和密码改过后，我是教了老人重新连接到新网络的，但还是失败了。这个和网络IP什么有关吗？</P> Sat, 04 Jan 2025 10:30:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shou-ji-cheng-gong-lian-jie-da-yin-ji-zheng-zai-da-yinprint-yi-zhi-jia-zai-dan-da-yin-ji-wu-fan-ying/m-p/1324792#M300535 icefairy 2025-01-04T10:30:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shou-ji-cheng-gong-lian-jie-da-yin-ji-zheng-zai-da-yinprint-yi-zhi-jia-zai-dan-da-yin-ji-wu-fan-ying/m-p/1325517#M300819 <P>您好</P> <P>请将手机和打印机同时连接2.4g wifi</P> <P>如果手机仍无法打印，</P> <P>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新测试。</P> <P>具体要求如下：</P> <P><SPAN>1 </SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</P> <P><SPAN>2 </SPAN>打印机连接到<SPAN>2.4g </SPAN>网络，使用英文或英文<SPAN>+</SPAN>数字（不支持中文）</P> <P><SPAN>3 </SPAN>带宽调整为<SPAN>20M</SPAN></P> <P><SPAN>4 </SPAN>使用信道<SPAN>13</SPAN></P> <P><SPAN>5</SPAN>关闭<SPAN>wmm</SPAN>（如果找不到可忽略）</P> <P>谢谢</P> Thu, 09 Jan 2025 03:09:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shou-ji-cheng-gong-lian-jie-da-yin-ji-zheng-zai-da-yinprint-yi-zhi-jia-zai-dan-da-yin-ji-wu-fan-ying/m-p/1325517#M300819 双鱼座鲨鱼 2025-01-09T03:09:30Z