https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-shi-ke-yi-lian-jie-da-yin-ji-wu-fan-ying/m-p/1325012#M300615 <P>您好</P> <P>如果电脑上只安装了一台打印机，请打开电脑的<SPAN>C:\Windows\System32\spool\drivers\x64\3</SPAN>，删除<SPAN>3</SPAN>文件夹中的所有文件，重启电脑重新安装打印机驱动测试。</P> <P>如果问题依旧，请清空电脑上的临时文件夹（<SPAN>temp</SPAN>），关闭<SPAN>/</SPAN>卸载电脑上的防御软件（例如：<SPAN>360</SPAN>软件），再重新安装打印机完整版驱动测试。</P> <P>谢谢</P> Mon, 06 Jan 2025 07:27:42 GMT 双鱼座鲨鱼 2025-01-06T07:27:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-shi-ke-yi-lian-jie-da-yin-ji-wu-fan-ying/m-p/1324797#M300536 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="bangong123_0-1735987726853.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115564i409BDCAA62576D82/image-size/medium?v=v2&amp;px=400" role="button" title="bangong123_0-1735987726853.png" alt="bangong123_0-1735987726853.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="bangong123_1-1735987782920.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115565i1F0C58072417B400/image-size/medium?v=v2&amp;px=400" role="button" title="bangong123_1-1735987782920.png" alt="bangong123_1-1735987782920.png" /></span></P><P>连接正常，无法唤醒打印机</P> Sat, 04 Jan 2025 10:50:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-shi-ke-yi-lian-jie-da-yin-ji-wu-fan-ying/m-p/1324797#M300536 bangong123 2025-01-04T10:50:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-shi-ke-yi-lian-jie-da-yin-ji-wu-fan-ying/m-p/1324835#M300548 <P>您好</P> <P>请在电脑上打开windows传真和扫描，确认windows传真和扫描是否正常。</P> <P><SPAN>同时，请重新安装HP LaserJet MFP M437、M438、M439、M440、M442、M443 系列打印和扫描驱动程序：</SPAN></P> <P><A href="https://ftp.hp.com/pub/softlib/software13/printers/LaserJet/M437_M443/HP_LaserJet_MFP_M437-M443_Print_Scan_Drivers_1.06.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/LaserJet/M437_M443/HP_LaserJet_MFP_M437-M443_Print_Scan_Drivers_1.06.exe</A>&nbsp;</P> <P>然后再重新测试hp mfp scan和windows传真和扫描，谢谢。</P> Sun, 05 Jan 2025 00:56:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-shi-ke-yi-lian-jie-da-yin-ji-wu-fan-ying/m-p/1324835#M300548 双鱼座鲨鱼 2025-01-05T00:56:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-shi-ke-yi-lian-jie-da-yin-ji-wu-fan-ying/m-p/1324848#M300559 <P>我把所有插件全卸载了，又重新安装的，您说的这两个都连接不上，HP自带的扫描显示已连接，就是开始扫描的时候连不上打印机，但是可以打印</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="bangong123_0-1736042817744.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115577iCB9624AB9CCCFCC8/image-size/medium?v=v2&amp;px=400" role="button" title="bangong123_0-1736042817744.png" alt="bangong123_0-1736042817744.png" /></span></P><P>&nbsp;</P> Sun, 05 Jan 2025 02:07:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-shi-ke-yi-lian-jie-da-yin-ji-wu-fan-ying/m-p/1324848#M300559 bangong123 2025-01-05T02:07:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-shi-ke-yi-lian-jie-da-yin-ji-wu-fan-ying/m-p/1325012#M300615 <P>您好</P> <P>如果电脑上只安装了一台打印机，请打开电脑的<SPAN>C:\Windows\System32\spool\drivers\x64\3</SPAN>，删除<SPAN>3</SPAN>文件夹中的所有文件，重启电脑重新安装打印机驱动测试。</P> <P>如果问题依旧，请清空电脑上的临时文件夹（<SPAN>temp</SPAN>），关闭<SPAN>/</SPAN>卸载电脑上的防御软件（例如：<SPAN>360</SPAN>软件），再重新安装打印机完整版驱动测试。</P> <P>谢谢</P> Mon, 06 Jan 2025 07:27:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-shi-ke-yi-lian-jie-da-yin-ji-wu-fan-ying/m-p/1325012#M300615 双鱼座鲨鱼 2025-01-06T07:27:42Z