https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-2055dn-zi-dong-shuang-mian-da-yin-ka-zhi/m-p/1325143#M300657 <P>您好</P> <P>请先确认单面打印是否正常，单面打印出的纸张是否平整。</P> <P>双面打印每次都卡纸吗？每次卡纸位置是否是固件的？</P> <P>建议取出纸盒，检查纸盒上方的双面器内部是否存在卡纸。</P> <P>打开打印机后盖，检查打印机内部是否存在卡纸。</P> <P>谢谢</P> <P>&nbsp;</P> Tue, 07 Jan 2025 01:46:33 GMT 双鱼座鲨鱼 2025-01-07T01:46:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-2055dn-zi-dong-shuang-mian-da-yin-ka-zhi/m-p/1325109#M300645 <P>hp2055dn自动双面打印时，第一面打印正常，第二面回去打印完成，出纸时卡纸，卡纸位置处于卷筒与出纸口的那块区域。</P><P>麻烦您了</P> Mon, 06 Jan 2025 15:01:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-2055dn-zi-dong-shuang-mian-da-yin-ka-zhi/m-p/1325109#M300645 沉沦淡墨余香 2025-01-06T15:01:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-2055dn-zi-dong-shuang-mian-da-yin-ka-zhi/m-p/1325143#M300657 <P>您好</P> <P>请先确认单面打印是否正常，单面打印出的纸张是否平整。</P> <P>双面打印每次都卡纸吗？每次卡纸位置是否是固件的？</P> <P>建议取出纸盒，检查纸盒上方的双面器内部是否存在卡纸。</P> <P>打开打印机后盖，检查打印机内部是否存在卡纸。</P> <P>谢谢</P> <P>&nbsp;</P> Tue, 07 Jan 2025 01:46:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-2055dn-zi-dong-shuang-mian-da-yin-ka-zhi/m-p/1325143#M300657 双鱼座鲨鱼 2025-01-07T01:46:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-2055dn-zi-dong-shuang-mian-da-yin-ka-zhi/m-p/1325169#M300666 <P>您好，</P><P>1、单面打印正常，打印出来的纸张平整；</P><P>2、双面打印每次都卡纸，每次卡纸的位置都是固定的，都是在硒鼓与出纸口直接的滚轮处；</P><P>3、双面器内部无卡纸，打开后盖也无卡纸；</P><P>4、图示为检查的双面器内部、后盖、卡纸处。</P><P>麻烦您了</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="双面器内部" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115656i567834A97383DA74/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250107104808.jpg" alt="双面器内部" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">双面器内部</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="后盖" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115657i71A59094FAB82339/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250107104810.jpg" alt="后盖" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">后盖</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="卡纸处" style="width: 607px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115658i40A06EBF989C29EC/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250107104811.jpg" alt="卡纸处" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">卡纸处</span></span></P> Tue, 07 Jan 2025 02:50:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-2055dn-zi-dong-shuang-mian-da-yin-ka-zhi/m-p/1325169#M300666 沉沦淡墨余香 2025-01-07T02:50:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-2055dn-zi-dong-shuang-mian-da-yin-ka-zhi/m-p/1325170#M300667 <P>您好</P> <P>请复位打印机后，重新配置打印机，重新测试双面打印。</P> <P>复位方法：</P> <P>关机，按向上箭头和取消键的同时打开打印机，屏幕会出现Permanent Storage init的显示时放手，初始化完成后，打印机恢复到就绪状态。</P> <P>如果问题依旧，建议更换80g纸测试。</P> <P>如果问题仍无法解决，有条件请更换加热组件测试，谢谢。</P> Tue, 07 Jan 2025 03:08:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-2055dn-zi-dong-shuang-mian-da-yin-ka-zhi/m-p/1325170#M300667 双鱼座鲨鱼 2025-01-07T03:08:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-2055dn-zi-dong-shuang-mian-da-yin-ka-zhi/m-p/1325175#M300668 <P>您好，</P><P>1、复位后，重新进行双面打印测试，然后存在此问题；</P><P>2、80g打印纸已购买，正在路上，过两天测试80g纸再给您回复。</P><P>麻烦您了。</P> Tue, 07 Jan 2025 03:30:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-2055dn-zi-dong-shuang-mian-da-yin-ka-zhi/m-p/1325175#M300668 沉沦淡墨余香 2025-01-07T03:30:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-2055dn-zi-dong-shuang-mian-da-yin-ka-zhi/m-p/1325209#M300684 <P>感谢配合</P> Tue, 07 Jan 2025 07:27:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-2055dn-zi-dong-shuang-mian-da-yin-ka-zhi/m-p/1325209#M300684 双鱼座鲨鱼 2025-01-07T07:27:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-2055dn-zi-dong-shuang-mian-da-yin-ka-zhi/m-p/1325384#M300764 <P>您好，</P><P>1、更换为80g纸仍然出现双面打印时第二面出现卡纸现象，卡纸的位置一样，如图所示。</P><P>2、也已经重新安装过驱动，仍然出现卡纸现象。</P><P>麻烦您了。</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="卡纸位置" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115709iAB64C8C468CCD5CD/image-size/small?v=v2&amp;px=200" role="button" title="微信图片_20250108154611.jpg" alt="卡纸位置" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">卡纸位置</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="驱动" style="width: 200px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115710iF616BEB9D45EA5E2/image-size/small?v=v2&amp;px=200" role="button" title="微信图片_20250108155620.png" alt="驱动" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">驱动</span></span></P> Wed, 08 Jan 2025 07:56:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-2055dn-zi-dong-shuang-mian-da-yin-ka-zhi/m-p/1325384#M300764 沉沦淡墨余香 2025-01-08T07:56:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-2055dn-zi-dong-shuang-mian-da-yin-ka-zhi/m-p/1325390#M300767 <P>您好</P> <P>感谢配合</P> <P>一般情况下，如果出纸口有问题，加热组件会完成走纸，导致纸张出不来并成扇子型。</P> <P>从以上图片来看，纸张应该是停在加热组件中所导致的卡纸，所以建议更换加热组件测试。</P> <P>或者也可以联系当地维修中心具体检测打印机。</P> <P>给您带来不便，敬请谅解。</P> Wed, 08 Jan 2025 08:03:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-2055dn-zi-dong-shuang-mian-da-yin-ka-zhi/m-p/1325390#M300767 双鱼座鲨鱼 2025-01-08T08:03:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-2055dn-zi-dong-shuang-mian-da-yin-ka-zhi/m-p/1325398#M300770 <P>好的，谢谢您</P> Wed, 08 Jan 2025 08:15:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-2055dn-zi-dong-shuang-mian-da-yin-ka-zhi/m-p/1325398#M300770 沉沦淡墨余香 2025-01-08T08:15:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-2055dn-zi-dong-shuang-mian-da-yin-ka-zhi/m-p/1325409#M300775 <P>客气了</P> Wed, 08 Jan 2025 08:35:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-2055dn-zi-dong-shuang-mian-da-yin-ka-zhi/m-p/1325409#M300775 双鱼座鲨鱼 2025-01-08T08:35:46Z