https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-M104W-ti-shi-you-yu-xian-cheng-tui-chu-huo-zhe-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhii-o-cao-zuo/m-p/1325392#M300768 <P>您好</P> <P>请在电脑上打开控制面板--右击&nbsp; 设备和打印机--找到打印机图标（104）。</P> <P>右击它--打印机属性--端口。</P> <P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Wed, 08 Jan 2025 08:07:43 GMT 双鱼座鲨鱼 2025-01-08T08:07:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-M104W-ti-shi-you-yu-xian-cheng-tui-chu-huo-zhe-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhii-o-cao-zuo/m-p/1325388#M300766 <P>你好，我是HP官网下的驱动程序，安装一切正常，但是打印测试页提示这个</P><P>其他文档无法打印</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250108154121.png" style="width: 611px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115713i5DDC2143415DF004/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250108154121.png" alt="微信图片_20250108154121.png" /></span></P><P>但是在HP smart中可以打印演示报告，无线测试报告，打印机状态报告</P><P>但是会提示打印机状态未知</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="imtjsun_1-1736322837467.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115708iC4973CB6FE098292/image-size/medium?v=v2&amp;px=400" role="button" title="imtjsun_1-1736322837467.png" alt="imtjsun_1-1736322837467.png" /></span></P><P>这是打印出来的配置报告</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WIN_20250108_15_59_22_Pro.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115712i3B9B573D2796194C/image-size/large?v=v2&amp;px=999" role="button" title="WIN_20250108_15_59_22_Pro.jpg" alt="WIN_20250108_15_59_22_Pro.jpg" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>请问这是哪里问题？</P> Wed, 08 Jan 2025 08:06:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-M104W-ti-shi-you-yu-xian-cheng-tui-chu-huo-zhe-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhii-o-cao-zuo/m-p/1325388#M300766 imtjsun 2025-01-08T08:06:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-M104W-ti-shi-you-yu-xian-cheng-tui-chu-huo-zhe-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhii-o-cao-zuo/m-p/1325392#M300768 <P>您好</P> <P>请在电脑上打开控制面板--右击&nbsp; 设备和打印机--找到打印机图标（104）。</P> <P>右击它--打印机属性--端口。</P> <P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Wed, 08 Jan 2025 08:07:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-M104W-ti-shi-you-yu-xian-cheng-tui-chu-huo-zhe-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhii-o-cao-zuo/m-p/1325392#M300768 双鱼座鲨鱼 2025-01-08T08:07:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-M104W-ti-shi-you-yu-xian-cheng-tui-chu-huo-zhe-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhii-o-cao-zuo/m-p/1325404#M300773 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="imtjsun_0-1736324676202.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115718iA53E90F333B8A60E/image-size/medium?v=v2&amp;px=400" role="button" title="imtjsun_0-1736324676202.png" alt="imtjsun_0-1736324676202.png" /></span></P><P>&nbsp;</P> Wed, 08 Jan 2025 08:24:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-M104W-ti-shi-you-yu-xian-cheng-tui-chu-huo-zhe-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhii-o-cao-zuo/m-p/1325404#M300773 imtjsun 2025-01-08T08:24:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-M104W-ti-shi-you-yu-xian-cheng-tui-chu-huo-zhe-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhii-o-cao-zuo/m-p/1325607#M300873 <P>您好</P> <P>如上图：</P> <P>请点击添加端口--standard tcp/ip--输入打印机ip地址，下一步，下一步，直到完成。</P> <P>然后再重新测试打印，谢谢。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1736413596812.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115779iD67BAE441B876FFE/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1736413596812.png" alt="_0-1736413596812.png" /></span></P> <P>&nbsp;</P> Thu, 09 Jan 2025 09:07:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-M104W-ti-shi-you-yu-xian-cheng-tui-chu-huo-zhe-ying-yong-cheng-xu-qing-qiu-yi-zhong-zhii-o-cao-zuo/m-p/1325607#M300873 双鱼座鲨鱼 2025-01-09T09:07:41Z