https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo14she-bei-wu-fa-lian-jie-shi-yongsmart-zhi-neng-da-yinPDF/m-p/1325630#M300893 <P>您好</P> <P>感谢配合</P> <P>建议先复位打印机：</P> <P>请在打印机就绪时，依次按打印机面板上的菜单--返回--左--右--OK--停止--菜单，找到tech mode，--ok--ok 找到clear all mem，之后再选择中国。</P> <P>然后重新将打印机加入wifi，手动重新添加打印机测试，配置方法见附件。</P> <P>谢谢</P> Thu, 09 Jan 2025 10:37:36 GMT 双鱼座鲨鱼 2025-01-09T10:37:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo14she-bei-wu-fa-lian-jie-shi-yongsmart-zhi-neng-da-yinPDF/m-p/1324213#M300333 <P>安卓14手机连接打印机WiFi不能打印，无法在设备里添加打印机。使用HP smart只能打印PDF，Word和Excel无法打印</P> Mon, 30 Dec 2024 10:08:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo14she-bei-wu-fa-lian-jie-shi-yongsmart-zhi-neng-da-yinPDF/m-p/1324213#M300333 EG48 2024-12-30T10:08:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo14she-bei-wu-fa-lian-jie-shi-yongsmart-zhi-neng-da-yinPDF/m-p/1324250#M300345 <P>您好</P> <P>请在打印机就绪时，按打印机控制面板上的 （菜单）...按钮，选择Network &gt; Network 配置，网络配置报告，ok</P> <P>然后请将打印出的配置页发图片给我，以便确认问题，谢谢。</P> Tue, 31 Dec 2024 01:51:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo14she-bei-wu-fa-lian-jie-shi-yongsmart-zhi-neng-da-yinPDF/m-p/1324250#M300345 双鱼座鲨鱼 2024-12-31T01:51:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo14she-bei-wu-fa-lian-jie-shi-yongsmart-zhi-neng-da-yinPDF/m-p/1324314#M300371 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000017077.jpg" style="width: 2480px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115451iFBD3F06C90226A9B/image-size/medium?v=v2&amp;px=400" role="button" title="1000017077.jpg" alt="1000017077.jpg" /></span>希望能手机上也能打印Excel和Word而不用转成PDF再打印</P><P> </P> Tue, 31 Dec 2024 07:08:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo14she-bei-wu-fa-lian-jie-shi-yongsmart-zhi-neng-da-yinPDF/m-p/1324314#M300371 EG48 2024-12-31T07:08:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo14she-bei-wu-fa-lian-jie-shi-yongsmart-zhi-neng-da-yinPDF/m-p/1324542#M300451 <P>您好</P> <P>感谢配合</P> <P>手机端可以通过baidu app搜索并安装 mopria print app，在mopria print app添加打印机。</P> <P>建议手机端下载wps，用wps打开ms word和excel测试打印。</P> <P>操作过程中遇到问题，请及时追问，谢谢。</P> <P>&nbsp;</P> Thu, 02 Jan 2025 08:56:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo14she-bei-wu-fa-lian-jie-shi-yongsmart-zhi-neng-da-yinPDF/m-p/1324542#M300451 双鱼座鲨鱼 2025-01-02T08:56:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo14she-bei-wu-fa-lian-jie-shi-yongsmart-zhi-neng-da-yinPDF/m-p/1324640#M300483 <P>还是一样能连接打印机WiFi，不能添加打印机</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000017193.jpg" style="width: 1240px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115535i04D4D2EF69CC59C8/image-size/medium?v=v2&amp;px=400" role="button" title="1000017193.jpg" alt="1000017193.jpg" /></span></P><P> </P> Fri, 03 Jan 2025 04:11:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo14she-bei-wu-fa-lian-jie-shi-yongsmart-zhi-neng-da-yinPDF/m-p/1324640#M300483 EG48 2025-01-03T04:11:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo14she-bei-wu-fa-lian-jie-shi-yongsmart-zhi-neng-da-yinPDF/m-p/1325630#M300893 <P>您好</P> <P>感谢配合</P> <P>建议先复位打印机：</P> <P>请在打印机就绪时，依次按打印机面板上的菜单--返回--左--右--OK--停止--菜单，找到tech mode，--ok--ok 找到clear all mem，之后再选择中国。</P> <P>然后重新将打印机加入wifi，手动重新添加打印机测试，配置方法见附件。</P> <P>谢谢</P> Thu, 09 Jan 2025 10:37:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuo14she-bei-wu-fa-lian-jie-shi-yongsmart-zhi-neng-da-yinPDF/m-p/1325630#M300893 双鱼座鲨鱼 2025-01-09T10:37:36Z