https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1325843#M300992 <P>您好</P> <P>更新打印机固件不会影响打印机卡纸检测及碳粉量检测。</P> <P>请帮忙确认打印机内部是否存在卡纸或异物。</P> <P>如果usb方式无法连接，建议通过无线方式测试连接，然后在hp smart首页中确认打印机具体状态。</P> <P>谢谢</P> Sun, 12 Jan 2025 01:40:00 GMT 双鱼座鲨鱼 2025-01-12T01:40:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1325842#M300991 <P>升级官网提供的2025固件后，打印机显示卡纸和缺墨，并且连接usb后无法识别</P> Sun, 12 Jan 2025 00:52:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1325842#M300991 lulu123 2025-01-12T00:52:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1325843#M300992 <P>您好</P> <P>更新打印机固件不会影响打印机卡纸检测及碳粉量检测。</P> <P>请帮忙确认打印机内部是否存在卡纸或异物。</P> <P>如果usb方式无法连接，建议通过无线方式测试连接，然后在hp smart首页中确认打印机具体状态。</P> <P>谢谢</P> Sun, 12 Jan 2025 01:40:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1325843#M300992 双鱼座鲨鱼 2025-01-12T01:40:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1325875#M301001 <P>你好，现在问题是，更新完固件后，一直显示缺墨和卡纸，而且usb也无法连接电脑，显示不识别打印机。然后又不能降级，到底是什么问题？为什么惠普的打印机总是出现这么多毛病</P> Sun, 12 Jan 2025 09:14:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1325875#M301001 lulu123 2025-01-12T09:14:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1325881#M301007 <P>您好</P> <P>如果usb方式无法连接打印机，有没有重新配置无线？</P> <P>无线配置过程中遇到问题，可以发图片给我，以便确认问题，谢谢。</P> Sun, 12 Jan 2025 10:48:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1325881#M301007 双鱼座鲨鱼 2025-01-12T10:48:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1325888#M301011 <P>就是升级成功了，使用的网页升级的方式，然后升级完网页退出，紧接着就是缺墨和卡纸的图标一直闪。目前我想降级，请问在哪里下载之前版本的固件，如何降级？</P> Sun, 12 Jan 2025 12:12:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1325888#M301011 lulu123 2025-01-12T12:12:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1325893#M301012 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="lulu123_0-1736684075954.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115829i6D37B090F10DD745/image-size/medium?v=v2&amp;px=400" role="button" title="lulu123_0-1736684075954.png" alt="lulu123_0-1736684075954.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="lulu123_1-1736684082833.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115830i7A2510CC393661A4/image-size/medium?v=v2&amp;px=400" role="button" title="lulu123_1-1736684082833.png" alt="lulu123_1-1736684082833.png" /></span></P><P>升级完固件后就是这样，固件版本V3.82.03.19</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="lulu123_2-1736684143891.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115831i04614A23CBCA7C36/image-size/medium?v=v2&amp;px=400" role="button" title="lulu123_2-1736684143891.png" alt="lulu123_2-1736684143891.png" /></span></P><P>我不明白，一个很简单的升级，为什么会出这么多问题。</P><P>现在也无法降级，打印机也无法使用</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 12 Jan 2025 12:17:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1325893#M301012 lulu123 2025-01-12T12:17:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1325896#M301013 <P>您好</P> <P>非常抱歉，如果目前打印机无法配置无线，建议联系当地维修中心具体检测一下。</P> <P>给您带来不便，敬请谅解。</P> Sun, 12 Jan 2025 14:00:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1325896#M301013 双鱼座鲨鱼 2025-01-12T14:00:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1325904#M301017 <P>我的108a遇到了相同的问题，升级完后，打印机型号变成了1003-1008，而不是之前的103-107-108。</P><P>你们最好检查一下你们的固件，恐怕这不是一个个例。</P><P>&nbsp;</P><P>请你们尽快先放出一个旧版的固件让我们打印机先能用了再说！</P> Sun, 12 Jan 2025 14:44:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1325904#M301017 VLB 2025-01-12T14:44:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1325935#M301026 <P>您好</P> <P>非常抱歉，目前新版固件108和1008是通用的。</P> <P>如果因为刷机造成打印机无法使用，请及时联系当地维修中心帮您具体检测一下。</P> <P>给您带来不便，敬请谅解。</P> Mon, 13 Jan 2025 01:25:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1325935#M301026 双鱼座鲨鱼 2025-01-13T01:25:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1325992#M301045 <P>是的，这个固件有问题</P> Mon, 13 Jan 2025 07:59:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1325992#M301045 lulu123 2025-01-13T07:59:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1325993#M301046 <P>当地（威海）的惠普金牌售后是集合一楼联通、二楼华硕、联想和惠普多合一的二层民房。里面的大哥连个像样的硒鼓都没有，你让我去哪检查?</P> Mon, 13 Jan 2025 08:02:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1325993#M301046 lulu123 2025-01-13T08:02:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1325998#M301048 <P>您好</P> <P>非常抱歉，如果因为刷机造成机器无法使用，请及时联系当地维修中心检测打印机。</P> <P>注：请扫描二维码，去前请联系维修中心，确认是否可以维修。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1736756114502.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115844i88E605001AACF41C/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1736756114502.png" alt="_0-1736756114502.png" /></span></P> <P>给您带来不便，敬请谅解。</P> Mon, 13 Jan 2025 08:16:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1325998#M301048 双鱼座鲨鱼 2025-01-13T08:16:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1326391#M301156 <P>这个事吧，比较离谱。</P><P>你们固件的问题，让我们跑售后。</P><P>面对多个用户反馈可能存在问题，你们不应该先联系我们调查原因吗？</P> Wed, 15 Jan 2025 09:11:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1326391#M301156 VLB 2025-01-15T09:11:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1326392#M301157 <P>您好</P> <P>昨天我咨询了我们的后线工程师，目前还有没有接收相关反馈。</P> <P>这个问题我会一直跟踪，后续接到反馈也会及时向大家汇报。</P> <P>&nbsp;</P> Wed, 15 Jan 2025 09:26:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1326392#M301157 双鱼座鲨鱼 2025-01-15T09:26:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1326526#M301200 <P>你的解决了吗&nbsp; 我的报废啦求解决方法</P><P>&nbsp;</P> Thu, 16 Jan 2025 09:18:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1326526#M301200 ojbk 2025-01-16T09:18:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1326647#M301237 <P>同样，今天108w刚死机，症状一摸一样，升级完了，闪烁黄色警告，无法连接打印机，usb，wifi都没用，这个最新的2025固件升级程序不会是个病毒吧？</P> Fri, 17 Jan 2025 12:58:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1326647#M301237 yongdebuhao 2025-01-17T12:58:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1326648#M301238 <P>补充一点，进入web页面升级固件，看不到维护菜单下有升级固件的按钮？是修改页面了么？后来的升级是按照文件里所说的，用usblist.exe，把那两个文件拖到这个可执行文件上执行的，结构就是上面所说的，看着web页面上所列固件信息，似乎升级成功了，版本号啥的显示都是最新的了，但是打印机wifi和电源两个指示灯上面有反复黄闪，电脑连接不到打印机。一幅死翘翘的德行。</P> Fri, 17 Jan 2025 13:03:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1326648#M301238 yongdebuhao 2025-01-17T13:03:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1326649#M301239 <P>如果有问题，你们售后赶紧的删除掉吧，别再害人了。</P> Fri, 17 Jan 2025 13:04:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1326649#M301239 yongdebuhao 2025-01-17T13:04:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1326672#M301255 <P>是的，是的，而且惠普根本没有所谓的本地售后，都是很多牌子参杂在一起的一个维修铺子</P> Sat, 18 Jan 2025 00:25:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1326672#M301255 lulu123 2025-01-18T00:25:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1326674#M301257 <P>唉，以后升级就应该先在网上搜一下，我怀疑惠普是为了卖新机特意提供了一个陷阱固件，方便消费者早点买新型号机器</P> Sat, 18 Jan 2025 00:26:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/laser-108w-sheng-ji-gu-jian-hou-dao-zhi-da-yin-ji-bao-fei/m-p/1326674#M301257 lulu123 2025-01-18T00:26:44Z