https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-418da-yin-ji-wu-fa-lian-jie-dian-nao-tuo-ji-wu-xian-lian-jie-ssid-luan-ma/m-p/1326680#M301263 <P>感谢反馈</P> Sat, 18 Jan 2025 00:48:04 GMT 双鱼座鲨鱼 2025-01-18T00:48:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-418da-yin-ji-wu-fa-lian-jie-dian-nao-tuo-ji-wu-xian-lian-jie-ssid-luan-ma/m-p/1324541#M300450 <P>hp 418打印机无法通过无线连接电脑进行打印。</P><P>公司改了下wifi名称，之前也是中文名称，这次改动后打印机就无法连接到电脑了，我重新插上usb线设置了打印机，出现了以下问题</P><P>1.无线已经连接，可以通过192.168.0.27进行设置，但是在设置界面SSID名称显示乱码</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Ytony_0-1735806635232.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115505i4D126046EE4A0A36/image-size/medium?v=v2&amp;px=400" role="button" title="Ytony_0-1735806635232.png" alt="Ytony_0-1735806635232.png" /></span></P><P>重新填写显示无效，无法设置</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Ytony_1-1735806946506.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115506i2C25D239CB9BA40C/image-size/medium?v=v2&amp;px=400" role="button" title="Ytony_1-1735806946506.png" alt="Ytony_1-1735806946506.png" /></span></P><P>2.无线测试显示正常，ssid显示也是中文</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Ytony_2-1735807220330.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115507i3AD436AB6F2D2BDA/image-size/medium?v=v2&amp;px=400" role="button" title="Ytony_2-1735807220330.jpeg" alt="Ytony_2-1735807220330.jpeg" /></span></P><P>3.现阶段只能通过usb连接电脑进行打印，很麻烦，usb拔掉后显示脱机无法打印</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Ytony_3-1735807282237.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115508i501EC340AFF063C7/image-size/medium?v=v2&amp;px=400" role="button" title="Ytony_3-1735807282237.png" alt="Ytony_3-1735807282237.png" /></span></P><P>补充一点连接打印机的电脑是通过网线连接网络，跟打印机是同一个网络；公司有两个wifi发射器，但是都是通过一个交换器进行串联，手机上也只能搜索到一个信号，然后2.4g和5g都是合在一起的。</P><P>&nbsp;</P> Thu, 02 Jan 2025 08:45:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-418da-yin-ji-wu-fa-lian-jie-dian-nao-tuo-ji-wu-xian-lian-jie-ssid-luan-ma/m-p/1324541#M300450 Ytony 2025-01-02T08:45:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-418da-yin-ji-wu-fa-lian-jie-dian-nao-tuo-ji-wu-xian-lian-jie-ssid-luan-ma/m-p/1324545#M300453 <P>您好</P> <P>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新测试。</P> <P>具体要求如下：</P> <P><SPAN>1 </SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</P> <P><SPAN>2 </SPAN>打印机连接到<SPAN>2.4g </SPAN>网络，使用英文或英文<SPAN>+</SPAN>数字（不支持中文）</P> <P><SPAN>3 </SPAN>带宽调整为<SPAN>20M</SPAN></P> <P><SPAN>4 </SPAN>使用信道<SPAN>13</SPAN></P> <P><SPAN>5</SPAN>关闭<SPAN>wmm</SPAN>（如果找不到可忽略）</P> <P>谢谢</P> Thu, 02 Jan 2025 09:12:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-418da-yin-ji-wu-fa-lian-jie-dian-nao-tuo-ji-wu-xian-lian-jie-ssid-luan-ma/m-p/1324545#M300453 双鱼座鲨鱼 2025-01-02T09:12:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-418da-yin-ji-wu-fa-lian-jie-dian-nao-tuo-ji-wu-xian-lian-jie-ssid-luan-ma/m-p/1324552#M300456 <P>我已开新wifi2.4g网络，并连接上打印机</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Ytony_0-1735810906094.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115509i848667381F891AE9/image-size/medium?v=v2&amp;px=400" role="button" title="Ytony_0-1735810906094.png" alt="Ytony_0-1735810906094.png" /></span></P><P>但是打印机显示未连接，拔出usb后依旧显示脱机</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Ytony_1-1735810968701.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115510i2149F315C60D0DC4/image-size/medium?v=v2&amp;px=400" role="button" title="Ytony_1-1735810968701.png" alt="Ytony_1-1735810968701.png" /></span></P><P>补充上新开的2.4gwifi信息</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Ytony_2-1735811037231.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115511i5CDB7FE7F701020A/image-size/medium?v=v2&amp;px=400" role="button" title="Ytony_2-1735811037231.png" alt="Ytony_2-1735811037231.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Thu, 02 Jan 2025 09:44:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-418da-yin-ji-wu-fa-lian-jie-dian-nao-tuo-ji-wu-xian-lian-jie-ssid-luan-ma/m-p/1324552#M300456 Ytony 2025-01-02T09:44:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-418da-yin-ji-wu-fa-lian-jie-dian-nao-tuo-ji-wu-xian-lian-jie-ssid-luan-ma/m-p/1324554#M300458 <P>且之前wifi也是中文名称，除了改动名字以外，没有变动过任何网络环境，为什么现在会出现连接不上的情况呢</P> Thu, 02 Jan 2025 09:55:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-418da-yin-ji-wu-fa-lian-jie-dian-nao-tuo-ji-wu-xian-lian-jie-ssid-luan-ma/m-p/1324554#M300458 Ytony 2025-01-02T09:55:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-418da-yin-ji-wu-fa-lian-jie-dian-nao-tuo-ji-wu-xian-lian-jie-ssid-luan-ma/m-p/1324555#M300459 <P>您好，我现在跟新下现在的情况：</P><P>1，连接回原来的5gwifi网络，ssid依旧是乱码。</P><P>2，通过<A href="https://jingyan.baidu.com/article/fb48e8be2b0e0d2f632e1424.html，" target="_blank">https://jingyan.baidu.com/article/fb48e8be2b0e0d2f632e1424.html，</A>在打印机属性界面添加192.168.0.27端口，实现了直接打印的需求，但是hp samrt依旧显示脱机，现在无法使用扫描功能</P><P>希望能得到您的回复谢谢</P> Thu, 02 Jan 2025 10:12:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-418da-yin-ji-wu-fa-lian-jie-dian-nao-tuo-ji-wu-xian-lian-jie-ssid-luan-ma/m-p/1324555#M300459 Ytony 2025-01-02T10:12:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-418da-yin-ji-wu-fa-lian-jie-dian-nao-tuo-ji-wu-xian-lian-jie-ssid-luan-ma/m-p/1324689#M300492 <P>您好</P> <P>这款打印机一定要连接2.4g wifi。</P> <P>连接成功后，请在打印机面板上按一下信息键（字母 i ）</P> <P>然后将打印出的信息页发图片给我，以便确认问题，谢谢。</P> Fri, 03 Jan 2025 08:40:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-418da-yin-ji-wu-fa-lian-jie-dian-nao-tuo-ji-wu-xian-lian-jie-ssid-luan-ma/m-p/1324689#M300492 双鱼座鲨鱼 2025-01-03T08:40:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-418da-yin-ji-wu-fa-lian-jie-dian-nao-tuo-ji-wu-xian-lian-jie-ssid-luan-ma/m-p/1326525#M301199 <P>你好，感谢你的耐心回复，现在我的打印机已经恢复正常，我还是连接的原来的5gwifi，我从控制面板里卸载了打印机的驱动，并重新安装了驱动，没有通过hp smart， 用的如下的软件</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Ytony_0-1737018935714.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115965i3B56DE6CDED7BE50/image-size/medium?v=v2&amp;px=400" role="button" title="Ytony_0-1737018935714.png" alt="Ytony_0-1737018935714.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Ytony_1-1737018951813.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115966i6B5486F211D3AD46/image-size/medium?v=v2&amp;px=400" role="button" title="Ytony_1-1737018951813.png" alt="Ytony_1-1737018951813.png" /></span></P><P>重新安装后重连的打印机，现在hp samrt里面有两个同类型的打印机，但是反正现在可以正常扫描使用了，谢谢</P><P>&nbsp;</P> Thu, 16 Jan 2025 09:16:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-418da-yin-ji-wu-fa-lian-jie-dian-nao-tuo-ji-wu-xian-lian-jie-ssid-luan-ma/m-p/1326525#M301199 Ytony 2025-01-16T09:16:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-418da-yin-ji-wu-fa-lian-jie-dian-nao-tuo-ji-wu-xian-lian-jie-ssid-luan-ma/m-p/1326680#M301263 <P>感谢反馈</P> Sat, 18 Jan 2025 00:48:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-418da-yin-ji-wu-fa-lian-jie-dian-nao-tuo-ji-wu-xian-lian-jie-ssid-luan-ma/m-p/1326680#M301263 双鱼座鲨鱼 2025-01-18T00:48:04Z