https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m4xin-pianmac15ru-he-an-zhuangSmat-Tank-508qu-dong-sao-miao-yong-bu-le-a/m-p/1328038#M301624 <P>我现在用的是直连的线，没有用转接的了还是识别不到</P> Mon, 03 Feb 2025 08:14:50 GMT Ricky_951125 2025-02-03T08:14:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m4xin-pianmac15ru-he-an-zhuangSmat-Tank-508qu-dong-sao-miao-yong-bu-le-a/m-p/1327945#M301603 <P>m4芯片mac15如何安装Smat Tank 508驱动 扫描用不了啊</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WX20250201-213035.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/116358i8A6BBBED94AABD50/image-size/large?v=v2&amp;px=999" role="button" title="WX20250201-213035.png" alt="WX20250201-213035.png" /></span></P> Sat, 01 Feb 2025 13:31:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m4xin-pianmac15ru-he-an-zhuangSmat-Tank-508qu-dong-sao-miao-yong-bu-le-a/m-p/1327945#M301603 Ricky_951125 2025-02-01T13:31:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m4xin-pianmac15ru-he-an-zhuangSmat-Tank-508qu-dong-sao-miao-yong-bu-le-a/m-p/1327969#M301606 <P>您好</P> <P>请登录苹果商店下载并安装hp smart，通过hp smart连接打印机并打印和扫描即可。</P> <P>谢谢</P> Sun, 02 Feb 2025 02:10:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m4xin-pianmac15ru-he-an-zhuangSmat-Tank-508qu-dong-sao-miao-yong-bu-le-a/m-p/1327969#M301606 双鱼座鲨鱼 2025-02-02T02:10:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m4xin-pianmac15ru-he-an-zhuangSmat-Tank-508qu-dong-sao-miao-yong-bu-le-a/m-p/1327972#M301607 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WX20250202-102712.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/116370iCAD9BDCB8AF283A9/image-size/large?v=v2&amp;px=999" role="button" title="WX20250202-102712.png" alt="WX20250202-102712.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WX20250202-102737.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/116371i16FF86C48F4794AA/image-size/large?v=v2&amp;px=999" role="button" title="WX20250202-102737.png" alt="WX20250202-102737.png" /></span></P><P>苹果商店下载的hp smart，根本识别不到USB打印机</P> Sun, 02 Feb 2025 02:28:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m4xin-pianmac15ru-he-an-zhuangSmat-Tank-508qu-dong-sao-miao-yong-bu-le-a/m-p/1327972#M301607 Ricky_951125 2025-02-02T02:28:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m4xin-pianmac15ru-he-an-zhuangSmat-Tank-508qu-dong-sao-miao-yong-bu-le-a/m-p/1327989#M301608 <P>您好</P> <P>请问打印机和电脑是通过usb线直接连接的吗？</P> <P>如果通过转接线或扩展坞连接，会影响到打印机和hp smart之间的通讯。</P> <P>&nbsp;</P> Sun, 02 Feb 2025 05:27:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m4xin-pianmac15ru-he-an-zhuangSmat-Tank-508qu-dong-sao-miao-yong-bu-le-a/m-p/1327989#M301608 双鱼座鲨鱼 2025-02-02T05:27:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m4xin-pianmac15ru-he-an-zhuangSmat-Tank-508qu-dong-sao-miao-yong-bu-le-a/m-p/1327996#M301611 <P>所以我需要直接买一根方口 usbc线是吗？因为我的电脑没有usb口</P> Sun, 02 Feb 2025 11:35:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m4xin-pianmac15ru-he-an-zhuangSmat-Tank-508qu-dong-sao-miao-yong-bu-le-a/m-p/1327996#M301611 Ricky_951125 2025-02-02T11:35:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m4xin-pianmac15ru-he-an-zhuangSmat-Tank-508qu-dong-sao-miao-yong-bu-le-a/m-p/1328034#M301622 <P>我购买了一根直链的线，官方的hp smart还是找不到打印机 但是我的mac系统里是能找到<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WX20250203-150419.png" style="width: 547px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/116384i1B8A84C72C7E02A7/image-size/large?v=v2&amp;px=999" role="button" title="WX20250203-150419.png" alt="WX20250203-150419.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WX20250203-150437.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/116385i0614DC2E2E872B68/image-size/large?v=v2&amp;px=999" role="button" title="WX20250203-150437.png" alt="WX20250203-150437.png" /></span>的</P> Mon, 03 Feb 2025 07:06:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m4xin-pianmac15ru-he-an-zhuangSmat-Tank-508qu-dong-sao-miao-yong-bu-le-a/m-p/1328034#M301622 Ricky_951125 2025-02-03T07:06:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m4xin-pianmac15ru-he-an-zhuangSmat-Tank-508qu-dong-sao-miao-yong-bu-le-a/m-p/1328035#M301623 <P>您好</P> <P>非常抱歉，如果电脑上没有usb端口，会影响hp smart检测打印机。</P> <P>安装hp easy start后，参考附件中的方法尝试扫描。</P> <P>&nbsp;</P> Mon, 03 Feb 2025 07:22:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m4xin-pianmac15ru-he-an-zhuangSmat-Tank-508qu-dong-sao-miao-yong-bu-le-a/m-p/1328035#M301623 双鱼座鲨鱼 2025-02-03T07:22:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m4xin-pianmac15ru-he-an-zhuangSmat-Tank-508qu-dong-sao-miao-yong-bu-le-a/m-p/1328038#M301624 <P>我现在用的是直连的线，没有用转接的了还是识别不到</P> Mon, 03 Feb 2025 08:14:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m4xin-pianmac15ru-he-an-zhuangSmat-Tank-508qu-dong-sao-miao-yong-bu-le-a/m-p/1328038#M301624 Ricky_951125 2025-02-03T08:14:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m4xin-pianmac15ru-he-an-zhuangSmat-Tank-508qu-dong-sao-miao-yong-bu-le-a/m-p/1328039#M301625 <P>或者你们就没有能直接安装的驱动软件吗？？太离谱了吧，我这打印机就成废物了？？？</P> Mon, 03 Feb 2025 08:47:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m4xin-pianmac15ru-he-an-zhuangSmat-Tank-508qu-dong-sao-miao-yong-bu-le-a/m-p/1328039#M301625 Ricky_951125 2025-02-03T08:47:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m4xin-pianmac15ru-he-an-zhuangSmat-Tank-508qu-dong-sao-miao-yong-bu-le-a/m-p/1328068#M301633 <P>您好</P> <P>目前来看打印机和电脑之间存在通讯问题，从而会导致hp easy start，hp smart无法正常与打印机通讯。</P> <P>建议将打印机连接至带有usb接口的电脑上使用。</P> <P>注：一定要使用附带的usb线，谢谢。</P> Mon, 03 Feb 2025 12:02:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m4xin-pianmac15ru-he-an-zhuangSmat-Tank-508qu-dong-sao-miao-yong-bu-le-a/m-p/1328068#M301633 双鱼座鲨鱼 2025-02-03T12:02:44Z