https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-ruan-jian-da-kai-yi-zhi-chu-yu-lan-se-jie-mian-jin-bu-qu/m-p/1328737#M301822 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250209121122.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/116633i4ED2825EB5A89200/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250209121122.png" alt="微信图片_20250209121122.png" /></span></P> Sun, 09 Feb 2025 04:13:02 GMT 百事可乐81 2025-02-09T04:13:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-ruan-jian-da-kai-yi-zhi-chu-yu-lan-se-jie-mian-jin-bu-qu/m-p/1180754#M261592 <P>这个软件怎么时好时坏，扫描合同需要打开软件扫描，软件总是时好时坏的，有时等一天也进不去啊</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="123.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/77993iA1E656D6C1035CED/image-size/large?v=v2&amp;px=999" role="button" title="123.jpg" alt="123.jpg" /></span></P> Tue, 16 Aug 2022 04:53:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-ruan-jian-da-kai-yi-zhi-chu-yu-lan-se-jie-mian-jin-bu-qu/m-p/1180754#M261592 hong2 2022-08-16T04:53:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-ruan-jian-da-kai-yi-zhi-chu-yu-lan-se-jie-mian-jin-bu-qu/m-p/1180763#M261597 <P>您好</P><P>tank519安装完整版驱动后，可参考附件中的方法测试扫描。</P><P>hp smart打不开：</P><P>1 重启电脑，关闭杀毒软件和防火墙后，重新测试</P><P>2 电脑更换网络环境，重新测试</P><P>3 删除之前安装过的tank 519驱动和软件，重启电脑，重新安装测试</P><P>谢谢</P> Tue, 16 Aug 2022 05:53:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-ruan-jian-da-kai-yi-zhi-chu-yu-lan-se-jie-mian-jin-bu-qu/m-p/1180763#M261597 双鱼座鲨鱼 2022-08-16T05:53:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-ruan-jian-da-kai-yi-zhi-chu-yu-lan-se-jie-mian-jin-bu-qu/m-p/1180770#M261598 <P>1 重启电脑，关闭杀毒软件和防火墙后，重新测试</P><P>&nbsp; 用的QQ安全管家，并非360，不应该是这种解决方法</P><P>&nbsp;</P><P>2 电脑更换网络环境，重新测试</P><P>&nbsp;网络环境该如何更换，买新路由器吗，换个宽带吗，还是买套新房呢。即便重置网络能好，每次HP软件进不去就要重置一次吗？所有电子设备全部要重新更改密码，换个品牌打印机轻快点呢。</P><P>3 删除之前安装过的tank 519驱动和软件，重启电脑，重新安装测试</P><P>&nbsp;一个多礼拜前驱动和软件才出现问题发帖后重新安装解决问题，这刚重新安装好半个月不到，又要让我删除重新安装，是咱品牌的打印机不行还是咱品牌的软件或驱动程序不行。</P><P>&nbsp;</P><P>就没有个能正常点的解决方案吗？</P> Tue, 16 Aug 2022 05:59:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-ruan-jian-da-kai-yi-zhi-chu-yu-lan-se-jie-mian-jin-bu-qu/m-p/1180770#M261598 hong2 2022-08-16T05:59:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-ruan-jian-da-kai-yi-zhi-chu-yu-lan-se-jie-mian-jin-bu-qu/m-p/1180785#M261605 <P>您好</P><P>可尝试关闭杀毒软件，防火墙，包括防护软件。</P><P>然后重新打开hp smart测试。</P><P>如果问题依旧，可以打开微软商店，搜索并更换hp smart后，再重新测试，谢谢。</P> Tue, 16 Aug 2022 07:14:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-ruan-jian-da-kai-yi-zhi-chu-yu-lan-se-jie-mian-jin-bu-qu/m-p/1180785#M261605 双鱼座鲨鱼 2022-08-16T07:14:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-ruan-jian-da-kai-yi-zhi-chu-yu-lan-se-jie-mian-jin-bu-qu/m-p/1276998#M285378 <P>你好，请问现在好了吗？我的跟你是一模一样的。</P> Wed, 21 Feb 2024 13:48:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-ruan-jian-da-kai-yi-zhi-chu-yu-lan-se-jie-mian-jin-bu-qu/m-p/1276998#M285378 KK-KK-KK 2024-02-21T13:48:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-ruan-jian-da-kai-yi-zhi-chu-yu-lan-se-jie-mian-jin-bu-qu/m-p/1328737#M301822 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250209121122.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/116633i4ED2825EB5A89200/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250209121122.png" alt="微信图片_20250209121122.png" /></span></P> Sun, 09 Feb 2025 04:13:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-ruan-jian-da-kai-yi-zhi-chu-yu-lan-se-jie-mian-jin-bu-qu/m-p/1328737#M301822 百事可乐81 2025-02-09T04:13:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-ruan-jian-da-kai-yi-zhi-chu-yu-lan-se-jie-mian-jin-bu-qu/m-p/1328763#M301829 <P>您好</P> <P>请在电脑上打开internet属性窗口，取消前项前面的√号后，然后重新测试，谢谢。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1739086261742.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/116636i916A679E2EA2A116/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1739086261742.png" alt="_0-1739086261742.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> Sun, 09 Feb 2025 07:31:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Smart-ruan-jian-da-kai-yi-zhi-chu-yu-lan-se-jie-mian-jin-bu-qu/m-p/1328763#M301829 双鱼座鲨鱼 2025-02-09T07:31:36Z