https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329537#M301930 <P>您好</P> <P>请按以下方法复位打印机：</P> <P>打印机就绪时，按面板上的主页--返回--主页--返回 。</P> <P>进去开启关闭菜单 找到恢复工厂设置，开启 然后设置，打印机维护，找到复位，选择回复工厂设置。</P> <P>然后，重新通过网线连接打印机和电脑，确认打印机网卡灯的状态，谢谢。</P> <P>&nbsp;</P> Wed, 12 Feb 2025 08:26:26 GMT 双鱼座鲨鱼 2025-02-12T08:26:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329520#M301921 <P>577dw连接网线无反应，网口灯不亮，网线网络正常，连接笔记本电脑可以正常使用</P> Wed, 12 Feb 2025 06:35:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329520#M301921 wangjia1 2025-02-12T06:35:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329525#M301924 <P>您好</P> <P>有条件可以换一线网线或换一个网口测试。</P> <P>如果问题依旧，可尝试打印机通过网线直接连接电脑测试，确认打印机网卡灯的状态是否正常。</P> <P>谢谢</P> Wed, 12 Feb 2025 07:03:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329525#M301924 双鱼座鲨鱼 2025-02-12T07:03:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329526#M301925 <P>换网线网口也不行，打印机通过网线连接电脑，网口灯也不亮</P> Wed, 12 Feb 2025 07:08:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329526#M301925 wangjia1 2025-02-12T07:08:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329527#M301926 <P><SPAN>换网线网口也不行，打印机通过网线连接电脑，网口灯也不亮</SPAN></P> Wed, 12 Feb 2025 07:10:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329527#M301926 wangjia1 2025-02-12T07:10:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329528#M301927 <P>您好</P> <P>麻烦打印网络配置页，发图片给我，以便确认问题，谢谢。</P> Wed, 12 Feb 2025 07:11:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329528#M301927 双鱼座鲨鱼 2025-02-12T07:11:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329531#M301928 <P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wangjia1_0-1739344598267.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117082i138C751EF29553C8/image-size/medium?v=v2&amp;px=400" role="button" title="wangjia1_0-1739344598267.jpeg" alt="wangjia1_0-1739344598267.jpeg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wangjia1_1-1739344611481.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117083i426DB9A37CDB7C04/image-size/medium?v=v2&amp;px=400" role="button" title="wangjia1_1-1739344611481.jpeg" alt="wangjia1_1-1739344611481.jpeg" /></span></P><P>&nbsp;</P> Wed, 12 Feb 2025 07:17:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329531#M301928 wangjia1 2025-02-12T07:17:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329537#M301930 <P>您好</P> <P>请按以下方法复位打印机：</P> <P>打印机就绪时，按面板上的主页--返回--主页--返回 。</P> <P>进去开启关闭菜单 找到恢复工厂设置，开启 然后设置，打印机维护，找到复位，选择回复工厂设置。</P> <P>然后，重新通过网线连接打印机和电脑，确认打印机网卡灯的状态，谢谢。</P> <P>&nbsp;</P> Wed, 12 Feb 2025 08:26:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329537#M301930 双鱼座鲨鱼 2025-02-12T08:26:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329540#M301932 <P>577dw怎么复位，按住屏幕里的LOGO，进不到这一步呢</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wangjia1_1-1739347975347.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117085iF183FC194EF8082D/image-size/medium?v=v2&amp;px=400" role="button" title="wangjia1_1-1739347975347.jpeg" alt="wangjia1_1-1739347975347.jpeg" /></span></P><P>&nbsp;</P> Wed, 12 Feb 2025 08:13:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329540#M301932 wangjia1 2025-02-12T08:13:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329545#M301934 <P>您好</P> <P>已重新编辑回复，谢谢。</P> Wed, 12 Feb 2025 08:27:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329545#M301934 双鱼座鲨鱼 2025-02-12T08:27:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329554#M301935 <P>恢复网络出厂设置，网络图标变成感叹号，还是网口灯不亮，没有网络</P> Wed, 12 Feb 2025 08:47:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329554#M301935 wangjia1 2025-02-12T08:47:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329556#M301936 <P>您好</P> <P>麻烦连接网线，打印机就绪后，等待2分钟重新打印网络配置页。</P> <P>同时，请确认无线功能是否正常，谢谢。</P> Wed, 12 Feb 2025 08:55:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329556#M301936 双鱼座鲨鱼 2025-02-12T08:55:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329563#M301937 <P>无线WIFI可以正常使用</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wangjia1_0-1739350901526.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117092i2111289AAB3B456A/image-size/medium?v=v2&amp;px=400" role="button" title="wangjia1_0-1739350901526.jpeg" alt="wangjia1_0-1739350901526.jpeg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wangjia1_1-1739350913713.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117093i10227AAB5612CF87/image-size/medium?v=v2&amp;px=400" role="button" title="wangjia1_1-1739350913713.jpeg" alt="wangjia1_1-1739350913713.jpeg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wangjia1_2-1739350922779.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117094iAC40CAFEE94C0C44/image-size/medium?v=v2&amp;px=400" role="button" title="wangjia1_2-1739350922779.jpeg" alt="wangjia1_2-1739350922779.jpeg" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Wed, 12 Feb 2025 09:02:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329563#M301937 wangjia1 2025-02-12T09:02:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329565#M301938 <P>是不是主板网络端口坏了，打印机和电脑网线连接也没反应，灯不亮</P> Wed, 12 Feb 2025 09:06:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329565#M301938 wangjia1 2025-02-12T09:06:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329581#M301940 <P>您 好</P> <P>排除网线，有可能是网卡的问题。</P> <P>&nbsp;</P> Wed, 12 Feb 2025 09:43:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-xian-lian-jie-da-yin-ji-wu-fan-ying/m-p/1329581#M301940 双鱼座鲨鱼 2025-02-12T09:43:18Z