https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWin11houHP-Scan-ruan-jian-you-xia-jiao-an-niu-mei-you-wen-zi-shi-kong-bai-de-mei-you-sao-miao-he-tui-chu-an-niu/m-p/1331731#M302671 <P>您好，请问在微软商店下载HP SMART是否依然存在这个问题？</P> Tue, 25 Feb 2025 23:56:53 GMT 荟智怡 2025-02-25T23:56:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWin11houHP-Scan-ruan-jian-you-xia-jiao-an-niu-mei-you-wen-zi-shi-kong-bai-de-mei-you-sao-miao-he-tui-chu-an-niu/m-p/1331715#M302668 <P>升级Win11后HP Scan软件右下角按钮是空白的，没有扫描和退出按钮</P><P>重新安装驱动软件无效，驱动包名称为Full_Webpack-44.11.2775-LJM227-M231_UW_4_1_Full_Webpack，应该是最新的</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="8d155cf6d59c473ff4e2af264594308.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117712iEA6145A6871606EC/image-size/medium?v=v2&amp;px=400" role="button" title="8d155cf6d59c473ff4e2af264594308.png" alt="8d155cf6d59c473ff4e2af264594308.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Tue, 25 Feb 2025 13:32:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWin11houHP-Scan-ruan-jian-you-xia-jiao-an-niu-mei-you-wen-zi-shi-kong-bai-de-mei-you-sao-miao-he-tui-chu-an-niu/m-p/1331715#M302668 Euan_Yang 2025-02-25T13:32:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWin11houHP-Scan-ruan-jian-you-xia-jiao-an-niu-mei-you-wen-zi-shi-kong-bai-de-mei-you-sao-miao-he-tui-chu-an-niu/m-p/1331731#M302671 <P>您好，请问在微软商店下载HP SMART是否依然存在这个问题？</P> Tue, 25 Feb 2025 23:56:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWin11houHP-Scan-ruan-jian-you-xia-jiao-an-niu-mei-you-wen-zi-shi-kong-bai-de-mei-you-sao-miao-he-tui-chu-an-niu/m-p/1331731#M302671 荟智怡 2025-02-25T23:56:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWin11houHP-Scan-ruan-jian-you-xia-jiao-an-niu-mei-you-wen-zi-shi-kong-bai-de-mei-you-sao-miao-he-tui-chu-an-niu/m-p/1331770#M302697 <P>公司把微软商店给禁用了，没法下载HP SMART测试</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="图片_0.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117722iD49BF2AF24AE5A8D/image-size/medium?v=v2&amp;px=400" role="button" title="图片_0.png" alt="图片_0.png" /></span></P><P> </P> Wed, 26 Feb 2025 05:44:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWin11houHP-Scan-ruan-jian-you-xia-jiao-an-niu-mei-you-wen-zi-shi-kong-bai-de-mei-you-sao-miao-he-tui-chu-an-niu/m-p/1331770#M302697 Euan_Yang 2025-02-26T05:44:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWin11houHP-Scan-ruan-jian-you-xia-jiao-an-niu-mei-you-wen-zi-shi-kong-bai-de-mei-you-sao-miao-he-tui-chu-an-niu/m-p/1331811#M302705 <P>请问其他电脑正常吗？</P> Wed, 26 Feb 2025 08:18:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWin11houHP-Scan-ruan-jian-you-xia-jiao-an-niu-mei-you-wen-zi-shi-kong-bai-de-mei-you-sao-miao-he-tui-chu-an-niu/m-p/1331811#M302705 荟智怡 2025-02-26T08:18:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWin11houHP-Scan-ruan-jian-you-xia-jiao-an-niu-mei-you-wen-zi-shi-kong-bai-de-mei-you-sao-miao-he-tui-chu-an-niu/m-p/1331816#M302710 <P>我自己Win11电脑是正常的，下面都是有字的</P> Wed, 26 Feb 2025 08:47:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWin11houHP-Scan-ruan-jian-you-xia-jiao-an-niu-mei-you-wen-zi-shi-kong-bai-de-mei-you-sao-miao-he-tui-chu-an-niu/m-p/1331816#M302710 Euan_Yang 2025-02-26T08:47:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWin11houHP-Scan-ruan-jian-you-xia-jiao-an-niu-mei-you-wen-zi-shi-kong-bai-de-mei-you-sao-miao-he-tui-chu-an-niu/m-p/1331831#M302719 <P>您好，电脑请关闭防火墙和杀毒软件，再重新打开软件试试~</P> Wed, 26 Feb 2025 09:44:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWin11houHP-Scan-ruan-jian-you-xia-jiao-an-niu-mei-you-wen-zi-shi-kong-bai-de-mei-you-sao-miao-he-tui-chu-an-niu/m-p/1331831#M302719 荟智怡 2025-02-26T09:44:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWin11houHP-Scan-ruan-jian-you-xia-jiao-an-niu-mei-you-wen-zi-shi-kong-bai-de-mei-you-sao-miao-he-tui-chu-an-niu/m-p/1331859#M302732 <P>感谢各位，找到原因了，是缺少arialuni字体导致</P> Wed, 26 Feb 2025 13:39:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWin11houHP-Scan-ruan-jian-you-xia-jiao-an-niu-mei-you-wen-zi-shi-kong-bai-de-mei-you-sao-miao-he-tui-chu-an-niu/m-p/1331859#M302732 Euan_Yang 2025-02-26T13:39:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWin11houHP-Scan-ruan-jian-you-xia-jiao-an-niu-mei-you-wen-zi-shi-kong-bai-de-mei-you-sao-miao-he-tui-chu-an-niu/m-p/1331876#M302740 <P>感谢反馈</P> <P>&nbsp;</P> Thu, 27 Feb 2025 01:21:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWin11houHP-Scan-ruan-jian-you-xia-jiao-an-niu-mei-you-wen-zi-shi-kong-bai-de-mei-you-sao-miao-he-tui-chu-an-niu/m-p/1331876#M302740 双鱼座鲨鱼 2025-02-27T01:21:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWin11houHP-Scan-ruan-jian-you-xia-jiao-an-niu-mei-you-wen-zi-shi-kong-bai-de-mei-you-sao-miao-he-tui-chu-an-niu/m-p/1339011#M304738 <P>我有类似的问题，请问是如何解决的？</P> Tue, 08 Apr 2025 10:07:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWin11houHP-Scan-ruan-jian-you-xia-jiao-an-niu-mei-you-wen-zi-shi-kong-bai-de-mei-you-sao-miao-he-tui-chu-an-niu/m-p/1339011#M304738 YW-Yves 2025-04-08T10:07:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWin11houHP-Scan-ruan-jian-you-xia-jiao-an-niu-mei-you-wen-zi-shi-kong-bai-de-mei-you-sao-miao-he-tui-chu-an-niu/m-p/1339026#M304746 <P>&nbsp;我已经下载了Arialuni.ttf文件，安装上Arial Unicode字体，但是问题还是没有解决。</P> Tue, 08 Apr 2025 12:24:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWin11houHP-Scan-ruan-jian-you-xia-jiao-an-niu-mei-you-wen-zi-shi-kong-bai-de-mei-you-sao-miao-he-tui-chu-an-niu/m-p/1339026#M304746 YW-Yves 2025-04-08T12:24:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWin11houHP-Scan-ruan-jian-you-xia-jiao-an-niu-mei-you-wen-zi-shi-kong-bai-de-mei-you-sao-miao-he-tui-chu-an-niu/m-p/1339044#M304750 <P>是Windows11吗，有截图吗，我不太记得了，我好想当时还安装DENG.TTF，DENGB.TTF，DENG.TTL字体</P> Tue, 08 Apr 2025 14:28:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWin11houHP-Scan-ruan-jian-you-xia-jiao-an-niu-mei-you-wen-zi-shi-kong-bai-de-mei-you-sao-miao-he-tui-chu-an-niu/m-p/1339044#M304750 Euan_Yang 2025-04-08T14:28:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWin11houHP-Scan-ruan-jian-you-xia-jiao-an-niu-mei-you-wen-zi-shi-kong-bai-de-mei-you-sao-miao-he-tui-chu-an-niu/m-p/1339070#M304753 <P>您好</P> <P>请找一台系统相同的电脑，复制字体文件夹中的所有文件至问题电脑的字体文件夹下。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1744160455277.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120281i03F49B6B5F764E6A/image-size/large?v=v2&amp;px=999" role="button" title="_0-1744160455277.png" alt="_0-1744160455277.png" /></span></P> <P>然后重启电脑，重新安装打印机驱动测试，谢谢。</P> Wed, 09 Apr 2025 01:01:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sheng-jiWin11houHP-Scan-ruan-jian-you-xia-jiao-an-niu-mei-you-wen-zi-shi-kong-bai-de-mei-you-sao-miao-he-tui-chu-an-niu/m-p/1339070#M304753 双鱼座鲨鱼 2025-04-09T01:01:35Z