https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-1188nw-da-yin-ji-shou-jiHP-smart-sao-miao-xian-shi-gong-neng-bu-ke-yong/m-p/1331871#M302735 <P>您好</P> <P>如果打印机固件已经升至最新，请删除手机上已经安装的hp smart。</P> <P>然后重新下载并安装hp smart，通过hp smart添加打印机，最后重新测试扫描，谢谢。</P> Thu, 27 Feb 2025 01:12:29 GMT 双鱼座鲨鱼 2025-02-27T01:12:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-1188nw-da-yin-ji-shou-jiHP-smart-sao-miao-xian-shi-gong-neng-bu-ke-yong/m-p/1331870#M302734 <P>新购买的<SPAN>HP Laser MFP 1188nw 手机安装了Hp smart扫描不能用 电脑安装了也无法使用，打印机可以复印 也可以使用HP MFP SCAN扫描，昨天联系了客服升级了固件 重新安装了驱动还是不行<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ef273949929fc8d6cc262bc79fcf711.jpg" style="width: 360px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117751i0DE913029909B8F5/image-size/large?v=v2&amp;px=999" role="button" title="ef273949929fc8d6cc262bc79fcf711.jpg" alt="ef273949929fc8d6cc262bc79fcf711.jpg" /></span></SPAN></P> Thu, 27 Feb 2025 00:57:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-1188nw-da-yin-ji-shou-jiHP-smart-sao-miao-xian-shi-gong-neng-bu-ke-yong/m-p/1331870#M302734 风萧落落 2025-02-27T00:57:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-1188nw-da-yin-ji-shou-jiHP-smart-sao-miao-xian-shi-gong-neng-bu-ke-yong/m-p/1331871#M302735 <P>您好</P> <P>如果打印机固件已经升至最新，请删除手机上已经安装的hp smart。</P> <P>然后重新下载并安装hp smart，通过hp smart添加打印机，最后重新测试扫描，谢谢。</P> Thu, 27 Feb 2025 01:12:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-1188nw-da-yin-ji-shou-jiHP-smart-sao-miao-xian-shi-gong-neng-bu-ke-yong/m-p/1331871#M302735 双鱼座鲨鱼 2025-02-27T01:12:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-1188nw-da-yin-ji-shou-jiHP-smart-sao-miao-xian-shi-gong-neng-bu-ke-yong/m-p/1331873#M302737 <P>你好 重新安装也试过了 是不是这个打印机不支持扫描到手机？</P> Thu, 27 Feb 2025 01:19:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-1188nw-da-yin-ji-shou-jiHP-smart-sao-miao-xian-shi-gong-neng-bu-ke-yong/m-p/1331873#M302737 风萧落落 2025-02-27T01:19:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-1188nw-da-yin-ji-shou-jiHP-smart-sao-miao-xian-shi-gong-neng-bu-ke-yong/m-p/1331888#M302745 <P>您好</P> <P>支持手机扫描</P> <P>您也可以在手机百度中搜索并下载mopria scan。</P> <P>使用通过mopria scan 添加打印机并测试扫描。</P> <P>操作过程中遇到问题，请提供操作过程截图并及时追问，谢谢。</P> Thu, 27 Feb 2025 01:57:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-1188nw-da-yin-ji-shou-jiHP-smart-sao-miao-xian-shi-gong-neng-bu-ke-yong/m-p/1331888#M302745 双鱼座鲨鱼 2025-02-27T01:57:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-1188nw-da-yin-ji-shou-jiHP-smart-sao-miao-xian-shi-gong-neng-bu-ke-yong/m-p/1331992#M302787 <P>不行&nbsp;<SPAN>mopria scan连接不上打印机<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="89bfab784fd01ff1b12436cab8abbf7.jpg" style="width: 360px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117788i94F0D266C65189A9/image-size/large?v=v2&amp;px=999" role="button" title="89bfab784fd01ff1b12436cab8abbf7.jpg" alt="89bfab784fd01ff1b12436cab8abbf7.jpg" /></span></SPAN></P> Thu, 27 Feb 2025 08:02:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-1188nw-da-yin-ji-shou-jiHP-smart-sao-miao-xian-shi-gong-neng-bu-ke-yong/m-p/1331992#M302787 风萧落落 2025-02-27T08:02:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-1188nw-da-yin-ji-shou-jiHP-smart-sao-miao-xian-shi-gong-neng-bu-ke-yong/m-p/1331999#M302791 <P>您好</P> <P>请打印网络配置页，发图片给我，以便确认问题，谢谢。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1740644003091.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117790i253AE05228B94B4E/image-size/large?v=v2&amp;px=999" role="button" title="_0-1740644003091.png" alt="_0-1740644003091.png" /></span></P> <P>&nbsp;</P> Thu, 27 Feb 2025 08:13:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-1188nw-da-yin-ji-shou-jiHP-smart-sao-miao-xian-shi-gong-neng-bu-ke-yong/m-p/1331999#M302791 双鱼座鲨鱼 2025-02-27T08:13:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-1188nw-da-yin-ji-shou-jiHP-smart-sao-miao-xian-shi-gong-neng-bu-ke-yong/m-p/1332003#M302793 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="aba494a322884d54dc6d76602eb8ff6.jpg" style="width: 360px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117791iDCF1679F7AE28ACB/image-size/large?v=v2&amp;px=999" role="button" title="aba494a322884d54dc6d76602eb8ff6.jpg" alt="aba494a322884d54dc6d76602eb8ff6.jpg" /></span>是这个吗？</P> Thu, 27 Feb 2025 08:20:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-1188nw-da-yin-ji-shou-jiHP-smart-sao-miao-xian-shi-gong-neng-bu-ke-yong/m-p/1332003#M302793 风萧落落 2025-02-27T08:20:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-1188nw-da-yin-ji-shou-jiHP-smart-sao-miao-xian-shi-gong-neng-bu-ke-yong/m-p/1332004#M302794 <P>感谢配合</P> <P>麻烦确认一下132的ip地址，谢谢。</P> <P>设置--报告--网络摘要，发图片给我。</P> <P>同时请确认手机ip地址，谢谢。</P> Thu, 27 Feb 2025 08:33:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-1188nw-da-yin-ji-shou-jiHP-smart-sao-miao-xian-shi-gong-neng-bu-ke-yong/m-p/1332004#M302794 双鱼座鲨鱼 2025-02-27T08:33:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-1188nw-da-yin-ji-shou-jiHP-smart-sao-miao-xian-shi-gong-neng-bu-ke-yong/m-p/1332012#M302797 <P>重置以后 重新设置就好了</P> Thu, 27 Feb 2025 08:45:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-1188nw-da-yin-ji-shou-jiHP-smart-sao-miao-xian-shi-gong-neng-bu-ke-yong/m-p/1332012#M302797 风萧落落 2025-02-27T08:45:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-1188nw-da-yin-ji-shou-jiHP-smart-sao-miao-xian-shi-gong-neng-bu-ke-yong/m-p/1332013#M302798 <P>感谢反馈</P> Thu, 27 Feb 2025 08:47:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-1188nw-da-yin-ji-shou-jiHP-smart-sao-miao-xian-shi-gong-neng-bu-ke-yong/m-p/1332013#M302798 双鱼座鲨鱼 2025-02-27T08:47:18Z