https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1136W-wu-fa-lian-ji-da-yin/m-p/1332629#M302985 <P>您好</P> <P>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新测试。</P> <P>具体要求如下：</P> <P><SPAN>1 </SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</P> <P><SPAN>2 </SPAN>打印机连接到<SPAN>2.4g </SPAN>网络，使用英文或英文<SPAN>+</SPAN>数字（不支持中文）</P> <P><SPAN>3 </SPAN>带宽调整为<SPAN>20M</SPAN></P> <P><SPAN>4 </SPAN>使用信道<SPAN>13</SPAN></P> <P><SPAN>5</SPAN>关闭<SPAN>wmm</SPAN>（如果找不到可忽略）</P> <P>谢谢</P> Tue, 04 Mar 2025 02:28:43 GMT 双鱼座鲨鱼 2025-03-04T02:28:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1136W-wu-fa-lian-ji-da-yin/m-p/1332602#M302980 <P>新买的打印机，型号1136W，手机下载HP&nbsp;smart后，设置好了IP。</P><P>出现问题：1、手机上的HP Smart&nbsp;的APP打印机一直未联网状态；2、用手机自带的打印功能能搜索到打印机（华为手机、苹果手机），但是提示需要打印机链接WIFI，打印机wifi按键的灯在闪烁，需要按打印上的wifi键后才能使用。</P><P>处理方式：看了社区的资料，重置了打印机登陆信息，在电脑上用USB数据线连打印机，用PC端的HP&nbsp;smart软件登陆web重新设置IP，然后打印机添加了TCP/IP端口，设置完成后，打印机重启。按照上面的弄完后，依旧是一样的状态。</P><P>解决打印机联网问题，同时解决手机自带打印机打印需按wifi键的问题。</P> Tue, 04 Mar 2025 01:00:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1136W-wu-fa-lian-ji-da-yin/m-p/1332602#M302980 LittlgLL 2025-03-04T01:00:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1136W-wu-fa-lian-ji-da-yin/m-p/1332607#M302981 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2c71e551f10075b75192aa7e5436bdf.jpg" style="width: 369px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117938iC853627A38873C9E/image-size/large?v=v2&amp;px=999" role="button" title="2c71e551f10075b75192aa7e5436bdf.jpg" alt="2c71e551f10075b75192aa7e5436bdf.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="端口.PNG" style="width: 697px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117939iC4FCDF1A3BD81EB0/image-size/large?v=v2&amp;px=999" role="button" title="端口.PNG" alt="端口.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="76a5c5d078961526aa7ef1aa2780895.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117940iE3F19C0C9E0EDDE3/image-size/large?v=v2&amp;px=999" role="button" title="76a5c5d078961526aa7ef1aa2780895.jpg" alt="76a5c5d078961526aa7ef1aa2780895.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="a6c4d4c04f4b17f7800e4d75454fef5.jpg" style="width: 369px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117941i3FDD91421D397C64/image-size/large?v=v2&amp;px=999" role="button" title="a6c4d4c04f4b17f7800e4d75454fef5.jpg" alt="a6c4d4c04f4b17f7800e4d75454fef5.jpg" /></span>忘记发截图了。补充截图</P> Tue, 04 Mar 2025 01:03:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1136W-wu-fa-lian-ji-da-yin/m-p/1332607#M302981 LittlgLL 2025-03-04T01:03:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1136W-wu-fa-lian-ji-da-yin/m-p/1332629#M302985 <P>您好</P> <P>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新测试。</P> <P>具体要求如下：</P> <P><SPAN>1 </SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</P> <P><SPAN>2 </SPAN>打印机连接到<SPAN>2.4g </SPAN>网络，使用英文或英文<SPAN>+</SPAN>数字（不支持中文）</P> <P><SPAN>3 </SPAN>带宽调整为<SPAN>20M</SPAN></P> <P><SPAN>4 </SPAN>使用信道<SPAN>13</SPAN></P> <P><SPAN>5</SPAN>关闭<SPAN>wmm</SPAN>（如果找不到可忽略）</P> <P>谢谢</P> Tue, 04 Mar 2025 02:28:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1136W-wu-fa-lian-ji-da-yin/m-p/1332629#M302985 双鱼座鲨鱼 2025-03-04T02:28:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1136W-wu-fa-lian-ji-da-yin/m-p/1334936#M303680 <P>按照步骤，wifi名称不为中文，链接的2.4G网络，带宽没调整但是大于20MB</P><P>问题一样没有解决，还是没有链接互联网的状态。局域网内手机自带的打印需要点打印机上的wifi键才能链接打印。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="588d58d69475992417f3081d676cfe6.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118792i69697F3455B90E67/image-size/large?v=v2&amp;px=999" role="button" title="588d58d69475992417f3081d676cfe6.jpg" alt="588d58d69475992417f3081d676cfe6.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="75183b49e40f556f06cb613d1b3b083.jpg" style="width: 369px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118793i7EA58E575ACF8D91/image-size/large?v=v2&amp;px=999" role="button" title="75183b49e40f556f06cb613d1b3b083.jpg" alt="75183b49e40f556f06cb613d1b3b083.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="路由器上的打印机信息" style="width: 369px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118791iE0965C18B68DA598/image-size/large?v=v2&amp;px=999" role="button" title="3aaca88a79b39ff7020652c4abb396d.jpg" alt="路由器上的打印机信息" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">路由器上的打印机信息</span></span></P> Sat, 15 Mar 2025 07:56:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1136W-wu-fa-lian-ji-da-yin/m-p/1334936#M303680 LittlgLL 2025-03-15T07:56:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1136W-wu-fa-lian-ji-da-yin/m-p/1335258#M303770 <P>您好</P> <P>hp 1136w不支持远程打印，所以不能连接internet。</P> <P>目前打印机已经连接wifi，可正常使用。</P> Mon, 17 Mar 2025 08:56:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1136W-wu-fa-lian-ji-da-yin/m-p/1335258#M303770 双鱼座鲨鱼 2025-03-17T08:56:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1136W-wu-fa-lian-ji-da-yin/m-p/1335366#M303806 <P>那我问下，同一个局域网内手机每次打印都需要按wifi键这个有办法解决没有？</P> Tue, 18 Mar 2025 08:44:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1136W-wu-fa-lian-ji-da-yin/m-p/1335366#M303806 LittlgLL 2025-03-18T08:44:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1136W-wu-fa-lian-ji-da-yin/m-p/1335368#M303807 <P>您好</P> <P>麻烦提供一下打印操作过程截图及打印时，打印机面板上的显示信息，以便确认问题，谢谢。</P> Tue, 18 Mar 2025 08:49:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1136W-wu-fa-lian-ji-da-yin/m-p/1335368#M303807 双鱼座鲨鱼 2025-03-18T08:49:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1136W-wu-fa-lian-ji-da-yin/m-p/1336085#M304034 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1、手机链接的网络，211302，为2.4G" style="width: 369px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119136iD7C1E2FCB57B01E5/image-size/large?v=v2&amp;px=999" role="button" title="c7865196c8ef2801164a687864b316a.jpg" alt="1、手机链接的网络，211302，为2.4G" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">1、手机链接的网络，211302，为2.4G</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2、打印机打印的配置，链接网络，211302，为2.4G" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119137i85B6179A69C46EF1/image-size/large?v=v2&amp;px=999" role="button" title="1da5c56d47af2e23e8e4ecdb8740d71.jpg" alt="2、打印机打印的配置，链接网络，211302，为2.4G" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">2、打印机打印的配置，链接网络，211302，为2.4G</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3、手机选择需要打印的文件，选择打印" style="width: 369px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119138iF2C4E3A6176BE6C4/image-size/large?v=v2&amp;px=999" role="button" title="79541917d88ad2eecb78bf5f041b305.jpg" alt="3、手机选择需要打印的文件，选择打印" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">3、手机选择需要打印的文件，选择打印</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4、出现这个页面选择打印机" style="width: 369px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119139iC69C777FCC514EBC/image-size/large?v=v2&amp;px=999" role="button" title="f5fc5ff96fa583de21b61f653d92715.jpg" alt="4、出现这个页面选择打印机" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">4、出现这个页面选择打印机</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5、能找到同一网络中的打印机" style="width: 369px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119140iE5EAFE94441A0C88/image-size/large?v=v2&amp;px=999" role="button" title="ee5f6eea283d314977526e17f1034cc.jpg" alt="5、能找到同一网络中的打印机" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">5、能找到同一网络中的打印机</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="6、但是显示需要链接" style="width: 369px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119141i1310FAC5CBEDB24D/image-size/large?v=v2&amp;px=999" role="button" title="bcf523afa051d92f98ab36bcb3ed4d1.jpg" alt="6、但是显示需要链接" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">6、但是显示需要链接</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="7、打印机上出现的文字" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119142i1F71192010646F7A/image-size/large?v=v2&amp;px=999" role="button" title="f16680256014c7ddae7f75d931949cc.jpg" alt="7、打印机上出现的文字" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">7、打印机上出现的文字</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="8、点击wifi键后，手机可以使用打印机打印" style="width: 369px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119143iAEA201B47A242482/image-size/large?v=v2&amp;px=999" role="button" title="4230f713433a279cc082e3b647fadb6.jpg" alt="8、点击wifi键后，手机可以使用打印机打印" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">8、点击wifi键后，手机可以使用打印机打印</span></span></P><P>1、手机品牌为华为，与打印机同网络211302，均为2.4G网络下；</P><P>2、手机选择打印，在打印机选择中能找到到打印机，但是需要打印机链接确认；</P><P>3、打印机提示按wifi键来链接，按键后显示链接成功；</P><P>4、打印机连接成功后，手机能使用打印机打印。</P><P>5、使用此步骤后，后续要打印也需要重新按打印机的wifi键；</P><P>6、家里除了华为手机，也有一台苹果手机，也是需要同样操作。</P> Sun, 23 Mar 2025 07:35:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1136W-wu-fa-lian-ji-da-yin/m-p/1336085#M304034 LittlgLL 2025-03-23T07:35:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1136W-wu-fa-lian-ji-da-yin/m-p/1336236#M304079 <P>您好</P> <P>感谢配合</P> <P>请在手机上打开hp smart，然后在hp smart加添加打印机（非 direct）。</P> <P>然后再重新测试，谢谢</P> <P>&nbsp;</P> Mon, 24 Mar 2025 05:10:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-1136W-wu-fa-lian-ji-da-yin/m-p/1336236#M304079 双鱼座鲨鱼 2025-03-24T05:10:47Z