https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-smart-ban-ben-wen-ti/m-p/1332684#M303003 <P>您好</P> <P>请在电脑上打开mac商店，搜索hp easy start，点击下载。</P> <P>以上操作过程，请提供操作过程截图，以便确认问题，谢谢。</P> Tue, 04 Mar 2025 05:54:56 GMT 双鱼座鲨鱼 2025-03-04T05:54:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-smart-ban-ben-wen-ti/m-p/1332673#M302997 <P>MAC版本为10.13.6，无法找到匹配的HP SMART软件，导致打印机的扫描功能无法使用，此问题如何解决？</P> Tue, 04 Mar 2025 05:02:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-smart-ban-ben-wen-ti/m-p/1332673#M302997 合夕东 2025-03-04T05:02:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-smart-ban-ben-wen-ti/m-p/1332675#M302998 <P>您好</P> <P>mac os10.13已经不支持hp smart</P> <P>建议下载并安装hp easy start：</P> <P><A href="https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/HP_Easy_Start.app.zip" target="_blank">https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/HP_Easy_Start.app.zip</A></P> <P>安装hp easy start后可参考附件中的方法测试扫描，谢谢。</P> Tue, 04 Mar 2025 05:16:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-smart-ban-ben-wen-ti/m-p/1332675#M302998 双鱼座鲨鱼 2025-03-04T05:16:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-smart-ban-ben-wen-ti/m-p/1332682#M303002 <P>在软件安装阶段，hp-easy-scan-1_10_0_13软件无法自动下载，导致安装不成功</P> Tue, 04 Mar 2025 05:50:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-smart-ban-ben-wen-ti/m-p/1332682#M303002 合夕东 2025-03-04T05:50:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-smart-ban-ben-wen-ti/m-p/1332684#M303003 <P>您好</P> <P>请在电脑上打开mac商店，搜索hp easy start，点击下载。</P> <P>以上操作过程，请提供操作过程截图，以便确认问题，谢谢。</P> Tue, 04 Mar 2025 05:54:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-smart-ban-ben-wen-ti/m-p/1332684#M303003 双鱼座鲨鱼 2025-03-04T05:54:56Z