https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333197#M303174 <P>OK 等下我再擦一下试试，因为一开始出问题的时候我擦了还是不行</P> Thu, 06 Mar 2025 07:23:16 GMT BLIE 2025-03-06T07:23:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333182#M303166 <P>从玻璃版那里扫描复印正常，从上面口子扫描复印就有一条黑线，图片是复印的白纸</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="c43de5d3cda7bbedec3d1df2dd9aff3.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118143i7CCBD907A078F207/image-size/medium?v=v2&amp;px=400" role="button" title="c43de5d3cda7bbedec3d1df2dd9aff3.jpg" alt="c43de5d3cda7bbedec3d1df2dd9aff3.jpg" /></span></P><P> </P> Thu, 06 Mar 2025 07:09:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333182#M303166 BLIE 2025-03-06T07:09:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333185#M303168 <P>输稿器走纸出现这种情况，通常是最左侧的玻璃板上有灰尘或细小颗粒导致的，建议擦拭干净后再次测试。</P> <P>擦拭过程中务必注意，如果玻璃板表面有塑料膜，请不要弄坏了</P> Thu, 06 Mar 2025 07:14:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333185#M303168 坏坏的笑 2025-03-06T07:14:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333187#M303170 <P>第一个就是先擦拭的玻璃板，因为玻璃版有问题的话是不是从玻璃板复印也会有黑线</P> Thu, 06 Mar 2025 07:15:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333187#M303170 BLIE 2025-03-06T07:15:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333194#M303172 <P>平板扫描或复印，原稿是不动的，扫描头移动</P> <P>输稿器进纸扫描或复印，原稿走的是C字路线，扫描头不动，原稿动</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>在玻璃板最左侧下方，有扫描头。</P> <P>以A4纸横放为参照方向，如果最左侧玻璃板，有一个点，扫描出来的在纸张上就是纵向的一条黑线。</P> <P>如果左侧玻璃板上是一条黑色竖线，扫描出来的效果，就是A4纸纵向一个大黑柱了。</P> Thu, 06 Mar 2025 07:21:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333194#M303172 坏坏的笑 2025-03-06T07:21:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333196#M303173 <P>您好</P> <P>请将原稿放到平板玻璃上，测试复印效果是否正常。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1741245649373.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118146iC57588C09070F9B4/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1741245649373.png" alt="_0-1741245649373.png" /></span></P> <P>如果平板玻璃复印正常，请清洁文档进纸器玻璃条，位置如下图：</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1741245734705.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118147iBED68273B9C6349A/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1741245734705.png" alt="_1-1741245734705.png" /></span></P> <P>然后再重新测试文档进纸器复印效果，谢谢。</P> <P>&nbsp;</P> Thu, 06 Mar 2025 07:22:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333196#M303173 双鱼座鲨鱼 2025-03-06T07:22:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333197#M303174 <P>OK 等下我再擦一下试试，因为一开始出问题的时候我擦了还是不行</P> Thu, 06 Mar 2025 07:23:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333197#M303174 BLIE 2025-03-06T07:23:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333198#M303175 <P>期待反馈。</P> Thu, 06 Mar 2025 07:30:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333198#M303175 双鱼座鲨鱼 2025-03-06T07:30:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333211#M303184 <P>擦了很多次，还是不行。依旧有黑线</P> Thu, 06 Mar 2025 08:13:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333211#M303184 BLIE 2025-03-06T08:13:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333220#M303187 <P>您好</P> <P>麻烦再重新确认一下平台复印/扫描的效果，谢谢。</P> Thu, 06 Mar 2025 08:28:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333220#M303187 双鱼座鲨鱼 2025-03-06T08:28:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333222#M303188 <P>玻璃板正常的</P> Thu, 06 Mar 2025 08:30:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333222#M303188 BLIE 2025-03-06T08:30:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333226#M303190 <P>您好</P> <P>建议再清洁几次扫描玻璃条。</P> <P>如果问题依旧，建议联系维修中心帮忙处理一下。</P> <P>这是维修中心查询链接：<BR /><A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A><BR />给您带来不带，敬请谅解。</P> Thu, 06 Mar 2025 08:40:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333226#M303190 双鱼座鲨鱼 2025-03-06T08:40:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333228#M303191 <P>清理了很多很多次了&nbsp; 我要不要把玻璃面板拆开看看&nbsp;</P> Thu, 06 Mar 2025 08:42:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333228#M303191 BLIE 2025-03-06T08:42:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333231#M303192 <P>您好</P> <P>个人用户不建议自行拆卸，避免损坏机器。</P> <P>&nbsp;</P> Thu, 06 Mar 2025 08:48:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333231#M303192 双鱼座鲨鱼 2025-03-06T08:48:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333232#M303193 <P>公司IT&nbsp; 拆过好几个打印机了，有没有拆的图解</P> Thu, 06 Mar 2025 08:51:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333232#M303193 BLIE 2025-03-06T08:51:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333237#M303196 <P>您好</P> <P>非常抱歉，没有拆卸的相关图片。</P> <P>&nbsp;</P> Thu, 06 Mar 2025 09:00:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M329sao-miao-fu-zhi-you-hei-xian/m-p/1333237#M303196 双鱼座鲨鱼 2025-03-06T09:00:04Z