https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1334283#M303471 <P>您好</P> <P>请问打印机现在有什么问题？</P> <P>&nbsp;</P> Tue, 11 Mar 2025 13:58:46 GMT 双鱼座鲨鱼 2025-03-11T13:58:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1334246#M303455 <P>打印机HP LaserJet MFP M233dw 固件自动升级为<SPAN>20250209，升级后感觉用的不太顺，想降回上一个版本，能否提供下载链接以及降级方法；</SPAN></P> Tue, 11 Mar 2025 07:30:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1334246#M303455 城市边缘 2025-03-11T07:30:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1334283#M303471 <P>您好</P> <P>请问打印机现在有什么问题？</P> <P>&nbsp;</P> Tue, 11 Mar 2025 13:58:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1334283#M303471 双鱼座鲨鱼 2025-03-11T13:58:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1334378#M303497 <P>出现ER11错误提示，刚买3个月，都没有打印几张纸张，用得好好的，固件升级后，突然不能用了，所以想降级原来的版本。</P> Wed, 12 Mar 2025 04:01:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1334378#M303497 城市边缘 2025-03-12T04:01:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1334405#M303509 <P>您好</P> <P>请在电脑上打开hp smart，点击 打印机设置--高级设置。</P> <P>然后请参考图片，拍照打印机固件日期代码，发图片给我，谢谢。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1741760806319.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118612i9DFB3908B63D02B3/image-size/large?v=v2&amp;px=999" role="button" title="_0-1741760806319.png" alt="_0-1741760806319.png" /></span></P> <P>&nbsp;</P> Wed, 12 Mar 2025 06:30:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1334405#M303509 双鱼座鲨鱼 2025-03-12T06:30:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1334434#M303514 <P>救命啊，哥，。我也需要上个版本的固件</P> Wed, 12 Mar 2025 07:51:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1334434#M303514 233dw降级固件 2025-03-12T07:51:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1334468#M303528 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1741777202138.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118642i8E7E690E706BE3E7/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1741777202138.png" alt="_0-1741777202138.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1741777256612.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118643i9FA3DE0CE92388D6/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1741777256612.png" alt="_1-1741777256612.png" /></span></P><P>&nbsp;</P> Wed, 12 Mar 2025 11:01:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1334468#M303528 城市边缘 2025-03-12T11:01:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1334472#M303529 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1741777660997.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118644i211EBB5AB114FDEF/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1741777660997.png" alt="_0-1741777660997.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1741777682640.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118645i35F921FCC887935D/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1741777682640.png" alt="_1-1741777682640.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1741777723523.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118646iF9D7A827FDFD5134/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1741777723523.png" alt="_2-1741777723523.png" /></span></P><P>网上才买3个月</P> Wed, 12 Mar 2025 11:09:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1334472#M303529 城市边缘 2025-03-12T11:09:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1334531#M303543 <P>您好</P> <P>如果您的打印机处于保修状态，出现了<SPAN>ER11</SPAN>的报错，可能的原因有多种，请送至当地惠普官方授权服务中心检测，服务中心会根据检测的故障原因对应处理，协助您尽快彻底解决此问题。</P> <P>注：不建议自行降级固件。</P> <P>M232-M237_Series_FW_Update-20240813.exe<BR />链接: <A href="https://pan.baidu.com/s/1IKsymyCXqsqgdagCXkT7-Q?pwd=akqd" target="_blank" rel="noopener">https://pan.baidu.com/s/1IKsymyCXqsqgdagCXkT7-Q?pwd=akqd</A> 提取码: akqd</P> Thu, 13 Mar 2025 01:37:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1334531#M303543 双鱼座鲨鱼 2025-03-13T01:37:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1334585#M303561 <P>你好，我的还在保修期，但服务点离的比较远，不太方便。有没有操作手册？是不是直接运行程序，选择打印机后点击sentfirmware就可以了吗？打印机用无线连接的，会有问题吗？</P> Thu, 13 Mar 2025 04:00:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1334585#M303561 城市边缘 2025-03-13T04:00:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1334591#M303564 <P>您好</P> <P>以上问题，建议及时联系当地维修中心处理。</P> <P>个人用户不能/不建议自行降级固件。</P> <P>给您带来不便，敬请谅解。</P> Thu, 13 Mar 2025 05:07:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1334591#M303564 双鱼座鲨鱼 2025-03-13T05:07:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1334647#M303593 <P>一直降级不成功，是不是哪里要设置，如果方便我也想去售后维修点，通过USB或者WIFI升级出现笑脸，打印机重启版本都没有任何变化。赶紧告知降级的办法，不然单独给这个安装包有什么用啊</P> Thu, 13 Mar 2025 08:17:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1334647#M303593 城市边缘 2025-03-13T08:17:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1334660#M303601 <P>非常抱歉，如果您的打印机出现了<SPAN>ER11</SPAN>的报错，可能的原因有多种，请送至当地惠普官方授权服务中心检测，服务中心会根据检测的故障原因对应处理，协助您尽快彻底解决此问题。</P> <P>这是维修中心查询链接：<BR /><A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A><BR />给您带来不带，敬请谅解。</P> Thu, 13 Mar 2025 08:57:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1334660#M303601 双鱼座鲨鱼 2025-03-13T08:57:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1335051#M303702 <P>3月10日，针对233dw这款打印机固件在你们官网上已经恢复20240813的版本，说明20250209版本是否有问题，否则为什么要恢复回去，目前因为升级这个版本，导致打印机迟迟不能使用，给我们消费者造成诸多不便，不要动不动就去售后中心点，地方远，来回路费和时间你们报销吗？不要总是不把消费者当回事，耗材搞垄断，吃相很难看。请尽快给我们恢复到原来的版本。</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1742118482738.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118845iEE1E71D96A76AF6D/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1742118482738.png" alt="_0-1742118482738.png" /></span></P><P>&nbsp;</P> Sun, 16 Mar 2025 09:52:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1335051#M303702 城市边缘 2025-03-16T09:52:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1335052#M303703 <P>找你们要一个降级的方法，你们各种推脱。既然官网都已经放出来的版本都已经从20250209变成20240813的版本， 为什么就不能从直接在线升级回去吗？</P> Mon, 17 Mar 2025 03:19:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1335052#M303703 城市边缘 2025-03-17T03:19:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1335138#M303725 <P>您好</P> <P>非常抱歉，目前Er11代码仍需要联系当地维修中心检测后进行修复。</P> <P>给您带来不便，敬请谅解。</P> Mon, 17 Mar 2025 03:23:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1335138#M303725 双鱼座鲨鱼 2025-03-17T03:23:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1335141#M303728 <P>老师，这个固件下载了，但是一直无法更新固件。我看hp软件里面的固件依然是20250219的版本，出现笑脸也无法降级，请教一下您应该如何操作哦</P> Mon, 17 Mar 2025 03:36:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1335141#M303728 233dw降级固件 2025-03-17T03:36:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1335162#M303735 <P>您好</P> <P>非常抱歉，如果您的打印机出现了<SPAN>ER11</SPAN>的报错，可能的原因有多种，请送至当地惠普官方授权服务中心检测，服务中心会根据检测的故障原因对应处理，协助您尽快彻底解决此问题。</P> <P>这是维修中心查询链接：<BR /><A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank" rel="noopener noreferrer">https://support.hp.com/cn-zh/document/c04570895</A><BR />给您带来不带，敬请谅解。</P> <DIV class="UserSignature lia-message-signature">&nbsp;</DIV> Mon, 17 Mar 2025 05:01:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1335162#M303735 双鱼座鲨鱼 2025-03-17T05:01:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1335611#M303884 <P>自己更新了固件版本现状是不能使用了固件版本是20250311</P> Thu, 20 Mar 2025 03:46:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1335611#M303884 huhu1 2025-03-20T03:46:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1335623#M303889 <P>您好</P> <P>(相关er11)如果固件版本是<SPAN>20250209</SPAN>，请通过升级最新固件版本<SPAN>20250311</SPAN>解决。</P> <UL> <LI>方式<SPAN>1</SPAN>：通过<SPAN>EWS</SPAN>升级固件</LI> </UL> <P>如果打印机可以连接互联网，在<SPAN>EWS</SPAN>中选择：系统➡管理➡打印机更新，点击“立即检查”，打印机会自动下载<SPAN>20250311</SPAN>版本固件并更新。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1742449263371.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119008i621316248639984E/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1742449263371.png" alt="_0-1742449263371.png" /></span></P> <P>&nbsp;</P> <UL> <LI>方式<SPAN>2</SPAN>：通过<SPAN>USB</SPAN>升级固件</LI> </UL> <P>在惠普官方网站下载<SPAN>20250311</SPAN>版本固件<SPAN>,</SPAN>使用<SPAN>USB</SPAN>打印电缆连接打印机到电脑。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1742449263373.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119007i227A9BC9679425DD/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1742449263373.jpeg" alt="_1-1742449263373.jpeg" /></span></P> <P>谢谢</P> <P>&nbsp;</P> Thu, 20 Mar 2025 05:41:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1335623#M303889 双鱼座鲨鱼 2025-03-20T05:41:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1338649#M304619 <P>从客服的回复来看，还是0209的固件出了问题。。我也不太明白，花了钱买的产品现在成为试验小白。官方是不是考虑给补偿呢？</P> Sun, 06 Apr 2025 09:42:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/neng-fou-ti-gong233DW-shang-ge-ban-ben-de-gu-jian-sheng-ji-bao/m-p/1338649#M304619 诚信一族 2025-04-06T09:42:34Z