https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1335236#M303757 <P>您好</P> <P>请问您那有几台227打印机？</P> <P>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新测试。</P> <P>具体要求如下：</P> <P><SPAN>1 </SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</P> <P><SPAN>2 </SPAN>打印机连接到<SPAN>2.4g </SPAN>网络，使用英文或英文<SPAN>+</SPAN>数字（不支持中文）</P> <P><SPAN>3 </SPAN>带宽调整为<SPAN>20M</SPAN></P> <P><SPAN>4 </SPAN>使用信道<SPAN>13</SPAN></P> <P><SPAN>5</SPAN>关闭<SPAN>wmm</SPAN>（如果找不到可忽略）</P> <P>谢谢</P> Mon, 17 Mar 2025 07:43:17 GMT 双鱼座鲨鱼 2025-03-17T07:43:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1334649#M303594 <P>HP LaserJet MFP M227fdw总是脱机，全办公室的人都是总是脱机，几号每天都脱机，这样太影响工作效率了，有什么办法可以不脱机吗？我也按照社区<SPAN>禁用 SNMPv1/v2了，还是不行</SPAN></P> Thu, 13 Mar 2025 08:23:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1334649#M303594 丢狸猫 2025-03-13T08:23:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1334658#M303599 <P>您好</P> <P>操作如下：</P> <P>1 请在电脑上打开控制面板--设备和打印机--找到打印机图标。</P> <P>右击它--打印机属性--端口。</P> <P>再找到前面带√号的端口，发图片给我。</P> <P>2&nbsp; 打印机面板：菜单--报告--打印网络配置页。</P> <P>请拍照发图片给我。</P> <P>3 电脑：请执行以下操作后，截图发图片给我，谢谢。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="查询电脑IP地址方法.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118713i9AABA4BCE3AF0A66/image-size/large?v=v2&amp;px=999" role="button" title="查询电脑IP地址方法.jpg" alt="查询电脑IP地址方法.jpg" /></span></P> Thu, 13 Mar 2025 08:54:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1334658#M303599 双鱼座鲨鱼 2025-03-13T08:54:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1334770#M303644 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1cf2ff2209ebd3a38db997d5d49483f.png" style="width: 668px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118742iBC11BBB7BCA84709/image-size/large?v=v2&amp;px=999" role="button" title="1cf2ff2209ebd3a38db997d5d49483f.png" alt="1cf2ff2209ebd3a38db997d5d49483f.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4f9f959253d925a2d28256eaf149c01.png" style="width: 453px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118743i7611ECCF4F2561BA/image-size/large?v=v2&amp;px=999" role="button" title="4f9f959253d925a2d28256eaf149c01.png" alt="4f9f959253d925a2d28256eaf149c01.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3981b1e7aefc49819865daf3bac269c.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118744iA48A7AB077E382A1/image-size/large?v=v2&amp;px=999" role="button" title="3981b1e7aefc49819865daf3bac269c.jpg" alt="3981b1e7aefc49819865daf3bac269c.jpg" /></span></P> Fri, 14 Mar 2025 02:52:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1334770#M303644 丢狸猫 2025-03-14T02:52:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1334822#M303657 <P>您好</P> <P>如下图：</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1741931017312.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118763iEA32BF20B8E18F5B/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1741931017312.png" alt="_0-1741931017312.png" /></span></P> <P>添加端口--standard tcp/ip--输入打印机ip地址（如下图），下一步，下一步，直到完成。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1741923334157.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118752i89D95A9C4B6686D9/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1741923334157.png" alt="_0-1741923334157.png" /></span></P> <P>然后再重新测试打印，谢谢。</P> <P>&nbsp;</P> Fri, 14 Mar 2025 05:44:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1334822#M303657 双鱼座鲨鱼 2025-03-14T05:44:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1335121#M303719 <P>能连上了，但是今天试了一下，不脱机了，又显示驱动无法使用。什么情况？</P> Mon, 17 Mar 2025 02:40:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1335121#M303719 丢狸猫 2025-03-17T02:40:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1335125#M303720 <P>您好</P> <P>请在打印机处于脱机状态时，在打印机面板上打印网络配置页。</P> <P>拍照网络配置页，发图片给我，以便确认问题，谢谢。</P> Mon, 17 Mar 2025 02:51:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1335125#M303720 双鱼座鲨鱼 2025-03-17T02:51:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1335136#M303723 <P>上面有脱机时的配置信息</P> Mon, 17 Mar 2025 03:16:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1335136#M303723 丢狸猫 2025-03-17T03:16:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1335147#M303729 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1742183620336.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118873i915519720AF1E963/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1742183620336.png" alt="_0-1742183620336.png" /></span>不能识别怎么办</P><P>&nbsp;</P> Mon, 17 Mar 2025 03:53:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1335147#M303729 丢狸猫 2025-03-17T03:53:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1335161#M303734 <P>您好</P> <P>直接点：下一步即可。</P> <P>谢谢</P> Mon, 17 Mar 2025 04:56:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1335161#M303734 双鱼座鲨鱼 2025-03-17T04:56:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1335214#M303748 <P>是办公室的有些人脱机，有些人他不脱机，而且最后不脱机了，又显示驱动无法使用，</P><P>现在打印机怎么添加了一个，还有一个显示没添加，名称都一样的</P> Mon, 17 Mar 2025 06:47:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1335214#M303748 丢狸猫 2025-03-17T06:47:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1335236#M303757 <P>您好</P> <P>请问您那有几台227打印机？</P> <P>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新测试。</P> <P>具体要求如下：</P> <P><SPAN>1 </SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</P> <P><SPAN>2 </SPAN>打印机连接到<SPAN>2.4g </SPAN>网络，使用英文或英文<SPAN>+</SPAN>数字（不支持中文）</P> <P><SPAN>3 </SPAN>带宽调整为<SPAN>20M</SPAN></P> <P><SPAN>4 </SPAN>使用信道<SPAN>13</SPAN></P> <P><SPAN>5</SPAN>关闭<SPAN>wmm</SPAN>（如果找不到可忽略）</P> <P>谢谢</P> Mon, 17 Mar 2025 07:43:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1335236#M303757 双鱼座鲨鱼 2025-03-17T07:43:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1335298#M303783 <P><SPAN>2&nbsp;</SPAN>打印机连接到<SPAN>2.4g&nbsp;</SPAN>网络，使用英文或英文<SPAN>+</SPAN>数字（不支持中文）</P><P><SPAN>3&nbsp;</SPAN>带宽调整为<SPAN>20M</SPAN></P><P><SPAN>4&nbsp;</SPAN>使用信道<SPAN>13</SPAN></P><P><SPAN>2.3.4这些设置都在打印机上设置吗？</SPAN></P><P>&nbsp;</P><P><SPAN>办公室一台M227fdw 很多台式笔记本都连，时常有人断开，有人驱动掉，今天弄好，明天又掉驱动，又脱机的</SPAN></P><P>&nbsp;</P> Tue, 18 Mar 2025 00:16:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1335298#M303783 丢狸猫 2025-03-18T00:16:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1335381#M303814 <P>您好</P> <P>请分别提供打印机，不脱机电脑，脱机电脑的ip地址，子网掩码，网关。</P> <P>以便确认问题，谢谢。</P> Tue, 18 Mar 2025 09:38:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1335381#M303814 双鱼座鲨鱼 2025-03-18T09:38:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1338172#M304497 <P>&nbsp;已经是这样的配置的，端口链接的是打印机的ip地址，但是也是脱机。太影响工作效率了</P> Wed, 02 Apr 2025 09:05:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1338172#M304497 Only_叶 2025-04-02T09:05:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1338189#M304501 <P>请问您的打印机是什么型号的？</P> <P>打印机脱机时，请打印网络配置页，发图片给我，以便确认问题，谢谢。</P> Wed, 02 Apr 2025 11:00:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1338189#M304501 双鱼座鲨鱼 2025-04-02T11:00:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1355107#M309022 <P>我们办公室是2606dw的，也是经常脱机脱机，然后重启。。。。</P> Tue, 05 Aug 2025 08:48:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1355107#M309022 Only_叶 2025-08-05T08:48:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1355124#M309030 <P>请参考另一篇贴子的回复尝试</P> Tue, 05 Aug 2025 09:28:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M227fdw-zong-shi-tuo-ji/m-p/1355124#M309030 荟智怡 2025-08-05T09:28:40Z