https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M283fdw-shi-yong-sao-miao-yi-shi-xian-shi-cong-sao-miao-yi-qu-xiao/m-p/1336190#M304065 <P>您好</P> <P>请分别提示打印机和电脑的ip地址，子网掩码，网关，以便确认问题，谢谢。</P> <P>打印机：</P> <P>打印机面板--设置--报告--网络配置页（发图片给我）</P> <P>电脑：</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="查询电脑ip地址.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119160i7FB059A835F83E5A/image-size/large?v=v2&amp;px=999" role="button" title="查询电脑ip地址.jpg" alt="查询电脑ip地址.jpg" /></span></P> <P>然后请截图，发图片给我，以便确认问题，谢谢。</P> <P> </P> Mon, 24 Mar 2025 03:14:06 GMT 双鱼座鲨鱼 2025-03-24T03:14:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M283fdw-shi-yong-sao-miao-yi-shi-xian-shi-cong-sao-miao-yi-qu-xiao/m-p/1336178#M304060 <P>HP Color LaserJet MFP M283fdw 使用扫描仪时 显示从扫描仪取消<BR />开始扫描任务后，打印机会扫描3页左右，然后显示正在打印，最后电脑上就显示扫描仪取消<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="取消扫描图.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119154i3926071722A178BC/image-size/large?v=v2&amp;px=999" role="button" title="取消扫描图.png" alt="取消扫描图.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="minguihuanj_0-1742783918551.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119155i241CA99AC19CF82D/image-size/medium?v=v2&amp;px=400" role="button" title="minguihuanj_0-1742783918551.jpeg" alt="minguihuanj_0-1742783918551.jpeg" /></span></P><P>无论从扫描仪玻璃板还是文档进纸器最后都是显示正在打印文档</P><P>&nbsp;</P> Mon, 24 Mar 2025 02:40:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M283fdw-shi-yong-sao-miao-yi-shi-xian-shi-cong-sao-miao-yi-qu-xiao/m-p/1336178#M304060 minguihuanj 2025-03-24T02:40:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M283fdw-shi-yong-sao-miao-yi-shi-xian-shi-cong-sao-miao-yi-qu-xiao/m-p/1336184#M304062 <P>您好</P> <P>请下载并安装通用扫描驱动，然后重新测试扫描。</P> <P>通用扫描驱动软件：</P> <P><A href="https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-63.4.6169-SJ0001_Full_Webpack.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-63.4.6169-SJ0001_Full_Webpack.exe</A></P> <P>下载，安装及扫描过程中遇到问题，请及时追问，谢谢。</P> <P>&nbsp;</P> Mon, 24 Mar 2025 02:56:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M283fdw-shi-yong-sao-miao-yi-shi-xian-shi-cong-sao-miao-yi-qu-xiao/m-p/1336184#M304062 双鱼座鲨鱼 2025-03-24T02:56:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M283fdw-shi-yong-sao-miao-yi-shi-xian-shi-cong-sao-miao-yi-qu-xiao/m-p/1336188#M304064 <P>使用HP scan扫描配置完，再打开HP scan显示未找到惠普成像设备。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="minguihuanj_0-1742785461227.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119158i68276DF1A50C0E35/image-size/medium?v=v2&amp;px=400" role="button" title="minguihuanj_0-1742785461227.png" alt="minguihuanj_0-1742785461227.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="minguihuanj_1-1742785502352.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119159iEF9D881B8408D8E8/image-size/medium?v=v2&amp;px=400" role="button" title="minguihuanj_1-1742785502352.png" alt="minguihuanj_1-1742785502352.png" /></span></P><P>通过HP smart扫描仍然是原来的情况。<BR />打印机通过无线方式进行连接，很多情况自动搜索不到，要我手动输入IP地址才能匹配上</P><P>&nbsp;</P> Mon, 24 Mar 2025 03:06:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M283fdw-shi-yong-sao-miao-yi-shi-xian-shi-cong-sao-miao-yi-qu-xiao/m-p/1336188#M304064 minguihuanj 2025-03-24T03:06:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M283fdw-shi-yong-sao-miao-yi-shi-xian-shi-cong-sao-miao-yi-qu-xiao/m-p/1336190#M304065 <P>您好</P> <P>请分别提示打印机和电脑的ip地址，子网掩码，网关，以便确认问题，谢谢。</P> <P>打印机：</P> <P>打印机面板--设置--报告--网络配置页（发图片给我）</P> <P>电脑：</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="查询电脑ip地址.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119160i7FB059A835F83E5A/image-size/large?v=v2&amp;px=999" role="button" title="查询电脑ip地址.jpg" alt="查询电脑ip地址.jpg" /></span></P> <P>然后请截图，发图片给我，以便确认问题，谢谢。</P> <P> </P> Mon, 24 Mar 2025 03:14:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M283fdw-shi-yong-sao-miao-yi-shi-xian-shi-cong-sao-miao-yi-qu-xiao/m-p/1336190#M304065 双鱼座鲨鱼 2025-03-24T03:14:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M283fdw-shi-yong-sao-miao-yi-shi-xian-shi-cong-sao-miao-yi-qu-xiao/m-p/1336193#M304066 <P>电脑IP</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="minguihuanj_0-1742786130470.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119161i0877EA6380348B04/image-size/medium?v=v2&amp;px=400" role="button" title="minguihuanj_0-1742786130470.png" alt="minguihuanj_0-1742786130470.png" /></span></P><P>打印机</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="minguihuanj_1-1742786211005.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119162iFEB63040EBB0EC79/image-size/medium?v=v2&amp;px=400" role="button" title="minguihuanj_1-1742786211005.png" alt="minguihuanj_1-1742786211005.png" /></span></P><P>&nbsp;</P> Mon, 24 Mar 2025 03:17:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M283fdw-shi-yong-sao-miao-yi-shi-xian-shi-cong-sao-miao-yi-qu-xiao/m-p/1336193#M304066 minguihuanj 2025-03-24T03:17:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M283fdw-shi-yong-sao-miao-yi-shi-xian-shi-cong-sao-miao-yi-qu-xiao/m-p/1336197#M304068 <P>您好</P> <P>感谢配合</P> <P>如下图：请将手动改为dhcp后，再重新安装通用扫描驱动测试，谢谢。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1742786651788.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119164iBDDAB93F52C06848/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1742786651788.png" alt="_0-1742786651788.png" /></span></P> <P>&nbsp;</P> Mon, 24 Mar 2025 03:24:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M283fdw-shi-yong-sao-miao-yi-shi-xian-shi-cong-sao-miao-yi-qu-xiao/m-p/1336197#M304068 双鱼座鲨鱼 2025-03-24T03:24:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M283fdw-shi-yong-sao-miao-yi-shi-xian-shi-cong-sao-miao-yi-qu-xiao/m-p/1336206#M304070 <P>HP scan还是不行，手动输入ip地址后配置完成，打开还是这样<BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="minguihuanj_0-1742788549324.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119168iB25E57AB6B235ED5/image-size/medium?v=v2&amp;px=400" role="button" title="minguihuanj_0-1742788549324.png" alt="minguihuanj_0-1742788549324.png" /></span></P><P>HP smart添加打印机还是需要我手动输入IP地址后才能找到</P><P>&nbsp;</P> Mon, 24 Mar 2025 03:57:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M283fdw-shi-yong-sao-miao-yi-shi-xian-shi-cong-sao-miao-yi-qu-xiao/m-p/1336206#M304070 minguihuanj 2025-03-24T03:57:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M283fdw-shi-yong-sao-miao-yi-shi-xian-shi-cong-sao-miao-yi-qu-xiao/m-p/1336223#M304074 <P>设置完重启打印机好了，感谢！</P> Mon, 24 Mar 2025 04:25:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M283fdw-shi-yong-sao-miao-yi-shi-xian-shi-cong-sao-miao-yi-qu-xiao/m-p/1336223#M304074 minguihuanj 2025-03-24T04:25:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M283fdw-shi-yong-sao-miao-yi-shi-xian-shi-cong-sao-miao-yi-qu-xiao/m-p/1336229#M304076 <P>感谢反馈，感谢采纳</P> Mon, 24 Mar 2025 04:45:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-M283fdw-shi-yong-sao-miao-yi-shi-xian-shi-cong-sao-miao-yi-qu-xiao/m-p/1336229#M304076 双鱼座鲨鱼 2025-03-24T04:45:01Z