https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337104#M304201 <P>您好</P> <P>感谢配合。</P> <P>目前打印机使用的是私有ip:</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1743055288539.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119680i86B18D35CC5106FB/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1743055288539.png" alt="_0-1743055288539.png" /></span></P> <P>请参考附件中的方法，重新配置打印机后，再重新测试，谢谢。</P> <P>&nbsp;</P> Thu, 27 Mar 2025 06:02:02 GMT 双鱼座鲨鱼 2025-03-27T06:02:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337008#M304180 <P>打印机驱动安装不上，显示无法获取WIFI信息<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250326192832.png" style="width: 765px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119648iA685CE351A89F793/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250326192832.png" alt="微信图片_20250326192832.png" /></span></P> Wed, 26 Mar 2025 11:29:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337008#M304180 太阳花002 2025-03-26T11:29:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337034#M304182 <P>您好</P> <P>从报错信息来看，请确认打印机安装驱动之前是否已经配置好无线。</P> <P>如果打印机没有配置无线，请参考附件中的方法，将打印机加入wifi后，再重新安装打印机驱动测试，谢谢。</P> Wed, 26 Mar 2025 12:50:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337034#M304182 双鱼座鲨鱼 2025-03-26T12:50:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337050#M304184 <P>长按无线键20秒，手机无线网搜索不到Setup名称的WIFI信号，只有<STRONG>Direct的名称的WIFI信号，怎么处理？这个打印机之前都是正常的，突然显示脱机了，我这里删除了驱动，重新安装，现在安装不上，安装方法选择已经配置好无线，也是显示搜索不到打印机，安装不了</STRONG></P> Thu, 27 Mar 2025 00:30:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337050#M304184 太阳花002 2025-03-27T00:30:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337052#M304185 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250327083122.png" style="width: 788px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119663iA4A93874B2B279BA/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250327083122.png" alt="微信图片_20250327083122.png" /></span></P> Thu, 27 Mar 2025 00:31:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337052#M304185 太阳花002 2025-03-27T00:31:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337054#M304186 <P>跟防火墙打开有关系吗<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250327084930.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119664i55AF30CE1C8CBF83/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250327084930.png" alt="微信图片_20250327084930.png" /></span></P> Thu, 27 Mar 2025 00:50:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337054#M304186 太阳花002 2025-03-27T00:50:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337092#M304196 <P>您好</P> <P>请参考下图，打印网络配置页，然后发图片给我，以便确认问题，谢谢。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1743052830591.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119676iE5986FF56915BBD0/image-size/large?v=v2&amp;px=999" role="button" title="_0-1743052830591.png" alt="_0-1743052830591.png" /></span></P> <P>&nbsp;</P> Thu, 27 Mar 2025 05:21:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337092#M304196 双鱼座鲨鱼 2025-03-27T05:21:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337102#M304200 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250327135724.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119679i00736EA819751EEC/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250327135724.jpg" alt="微信图片_20250327135724.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250327135716.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119678i7947A820E57E1A4E/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250327135716.jpg" alt="微信图片_20250327135716.jpg" /></span></P> Thu, 27 Mar 2025 05:58:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337102#M304200 太阳花002 2025-03-27T05:58:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337104#M304201 <P>您好</P> <P>感谢配合。</P> <P>目前打印机使用的是私有ip:</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1743055288539.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119680i86B18D35CC5106FB/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1743055288539.png" alt="_0-1743055288539.png" /></span></P> <P>请参考附件中的方法，重新配置打印机后，再重新测试，谢谢。</P> <P>&nbsp;</P> Thu, 27 Mar 2025 06:02:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337104#M304201 双鱼座鲨鱼 2025-03-27T06:02:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337130#M304205 <P>哪个附件？是苹果手机无线连接的那个吗？但是之前试过了，初始化之后，搜索不到初始的那个WIFI信号？</P> Thu, 27 Mar 2025 07:37:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337130#M304205 太阳花002 2025-03-27T07:37:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337316#M304271 <P>您好</P> <P>附件：</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1743146139931.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119739i8B674BF7DE38A917/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1743146139931.png" alt="_0-1743146139931.png" /></span></P> <P>参考108w的配置方法，将打印机加入wifi后，再重新安装驱动，谢谢。</P> <P>&nbsp;</P> Fri, 28 Mar 2025 07:16:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337316#M304271 双鱼座鲨鱼 2025-03-28T07:16:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337345#M304279 <P>但是现在按照这个方法，一直搜索不到<STRONG>Setup开头的WIFI 信号，按住键20秒，也没有出来</STRONG></P> Fri, 28 Mar 2025 11:23:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337345#M304279 太阳花002 2025-03-28T11:23:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337356#M304280 <P>但是现在按照这个方法，搜索不到<STRONG>Setup开头的WIFI信号，没办法重新配置网络</STRONG></P> Fri, 28 Mar 2025 11:55:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337356#M304280 太阳花002 2025-03-28T11:55:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337384#M304290 <P>您好</P> <P>手机：设置--无线</P> <P>下图即为打印机用户名和密码</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1743206624621.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119759iC4CAB2D468912553/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1743206624621.png" alt="_0-1743206624621.png" /></span></P> <P>连接成功后，手机端打开一个浏览器，地址栏中输入192.168.223.1，回车。</P> <P>登录打印机网页后，配置无线即可，谢谢。</P> <P>&nbsp;</P> Sat, 29 Mar 2025 00:05:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337384#M304290 双鱼座鲨鱼 2025-03-29T00:05:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337922#M304427 <P>这样显示已经连接，但是打印机无线灯没有常亮，是不是因为打印机和电脑连接的不是一个WIFI？我的电脑连接的是5hz的网线，是否是这个原因？<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250401104530.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119957i4BF3B35EE3159B6E/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250401104530.png" alt="微信图片_20250401104530.png" /></span></P> Tue, 01 Apr 2025 02:48:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337922#M304427 太阳花002 2025-04-01T02:48:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337924#M304429 <P>您好</P> <P>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新测试。</P> <P>具体要求如下：</P> <P><SPAN>1 </SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</P> <P><SPAN>2 </SPAN>打印机连接到<SPAN>2.4g </SPAN>网络，使用英文或英文<SPAN>+</SPAN>数字（不支持中文）</P> <P><SPAN>3 </SPAN>带宽调整为<SPAN>20M</SPAN></P> <P><SPAN>4 </SPAN>使用信道<SPAN>13</SPAN></P> <P><SPAN>5</SPAN>关闭<SPAN>wmm</SPAN>（如果找不到可忽略）</P> <P>谢谢</P> Tue, 01 Apr 2025 03:00:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji-zhong-xin-shan-diao-qu-dong-zhong-xin-an-zhuang-an-zhuang-bu-shang/m-p/1337924#M304429 双鱼座鲨鱼 2025-04-01T03:00:58Z