https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337654#M304378 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1743401947792.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119820i402E3C09AB85DE08/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1743401947792.png" alt="_0-1743401947792.png" /></span></P><P>我进入的页面是这样的，没有什么可选项</P> Mon, 31 Mar 2025 06:19:26 GMT 划水的雨 2025-03-31T06:19:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337580#M304340 <P>&nbsp;</P><P>怎么进去这个界面<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1743350173413.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119808i64256C75CCF31C20/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1743350173413.png" alt="_0-1743350173413.png" /></span></P><P>&nbsp;</P> Sun, 30 Mar 2025 15:56:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337580#M304340 划水的雨 2025-03-30T15:56:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337582#M304341 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1743350291540.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119809i58C08143743E936B/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1743350291540.png" alt="_0-1743350291540.png" /></span></P><P>&nbsp;</P><P>我的进来是这样的</P> Sun, 30 Mar 2025 15:58:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337582#M304341 划水的雨 2025-03-30T15:58:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337650#M304376 <P>您好</P> <P>打印机型号与图片不符。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1743401691696.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119818i648EC0FF8AB3B789/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1743401691696.png" alt="_0-1743401691696.png" /></span></P> <P>麻烦具体说明一下打印机需要实现的功能，以便帮助到您，谢谢。</P> <P>&nbsp;</P> Mon, 31 Mar 2025 06:15:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337650#M304376 双鱼座鲨鱼 2025-03-31T06:15:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337652#M304377 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1743401860137.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119819i49A561FA5F587133/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1743401860137.png" alt="_0-1743401860137.png" /></span></P><P>&nbsp;</P><P>怎么把这个图标消掉</P> Mon, 31 Mar 2025 06:17:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337652#M304377 划水的雨 2025-03-31T06:17:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337654#M304378 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1743401947792.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119820i402E3C09AB85DE08/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1743401947792.png" alt="_0-1743401947792.png" /></span></P><P>我进入的页面是这样的，没有什么可选项</P> Mon, 31 Mar 2025 06:19:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337654#M304378 划水的雨 2025-03-31T06:19:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337655#M304379 <P>您好</P> <P>请问您的打印机是什么型号？</P> <P>打印机和电脑是通过usb方式连接的吗？</P> <P>请在电脑上打开设备管理器--通用串行总线控制器。</P> <P>找到其中与打印机相关的选项，发图片给我，以便确认问题，谢谢。</P> Mon, 31 Mar 2025 06:21:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337655#M304379 双鱼座鲨鱼 2025-03-31T06:21:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337657#M304380 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1743402275065.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119821iBE18BC1F464274D5/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1743402275065.png" alt="_0-1743402275065.png" /></span>打印机型号：HP DeskJet2722。是通过USB连接的</P><P>&nbsp;</P> Mon, 31 Mar 2025 06:25:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337657#M304380 划水的雨 2025-03-31T06:25:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337668#M304387 <P>您好</P> <P>建议删除以下选项后，重启打印机和电脑，重新测试。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1743404209810.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119824i6DB7AD96F78F6E58/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1743404209810.png" alt="_0-1743404209810.png" /></span></P> <P>如果打印机仍无法被正确识别，请确认电脑上是否有usb2.0端口。</P> <P>同时，建议使用1米左右的usb线，重新连接打印机和电脑测试。</P> <P>如果问题依旧，建议将打印机加入wifi实现无线打印，谢谢。</P> <P>&nbsp;</P> Mon, 31 Mar 2025 07:05:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337668#M304387 双鱼座鲨鱼 2025-03-31T07:05:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337676#M304389 <P>现在是能够正常打印，只是想把这个图标消掉</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1743405796871.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119826iB9967DC8B4BC9D63/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1743405796871.png" alt="_0-1743405796871.png" /></span></P><P>我看你之前发的在WEB服务器里勾选可以解决</P> Mon, 31 Mar 2025 07:24:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337676#M304389 划水的雨 2025-03-31T07:24:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337689#M304393 <P>您好</P> <P>不同的问题，操作方法不同。</P> <P>您遇到的问题主要和通讯有关。</P> Mon, 31 Mar 2025 08:22:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337689#M304393 双鱼座鲨鱼 2025-03-31T08:22:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337691#M304394 <P>那有解决办法吗，刚才的方法没有解决</P> Mon, 31 Mar 2025 08:29:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337691#M304394 划水的雨 2025-03-31T08:29:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337692#M304395 <P>那这个问题有解决办法吗，刚才的方法没有解决</P> Mon, 31 Mar 2025 08:30:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337692#M304395 划水的雨 2025-03-31T08:30:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337923#M304428 <P>您好</P> <P>电脑的设备管理器中没有发现大容量存储器。</P> <P>请右击电脑桌面右下角的usb图标--发图片给我，以便确认问题，谢谢。</P> Tue, 01 Apr 2025 02:55:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zen-me-jin-ruweb-fu-wu-qi/m-p/1337923#M304428 双鱼座鲨鱼 2025-04-01T02:55:56Z