https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M181FW-da-yin-jiwifi-lian-jie-bu-ding-shi-diao-xian/m-p/1338060#M304464 <P>必须关闭双频合一吗，我打印机里设置的就是仅连接2.4G信号。因为这边是ap，我不可能把附近几个ap都改成信道13,。是不是这个问题无解了，同位置有一台惠普126的wifi就没问题</P> Wed, 02 Apr 2025 00:48:22 GMT tanxiqi 2025-04-02T00:48:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M181FW-da-yin-jiwifi-lian-jie-bu-ding-shi-diao-xian/m-p/1338000#M304447 <P>连接无线后不定时就掉线，其他设备ping不通打印机，但是打印机wifi指示灯常亮，并且网络配置页面打印出来显示也是连接成功，包括用打印机的热点连接访问后台页面显示也是wifi已连接</P> Tue, 01 Apr 2025 09:26:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M181FW-da-yin-jiwifi-lian-jie-bu-ding-shi-diao-xian/m-p/1338000#M304447 tanxiqi 2025-04-01T09:26:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M181FW-da-yin-jiwifi-lian-jie-bu-ding-shi-diao-xian/m-p/1338002#M304448 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="a2a0e297d63e182294034c7e52993ba.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119988iEDD23496D846D158/image-size/large?v=v2&amp;px=999" role="button" title="a2a0e297d63e182294034c7e52993ba.jpg" alt="a2a0e297d63e182294034c7e52993ba.jpg" /></span></P> Tue, 01 Apr 2025 09:38:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M181FW-da-yin-jiwifi-lian-jie-bu-ding-shi-diao-xian/m-p/1338002#M304448 tanxiqi 2025-04-01T09:38:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M181FW-da-yin-jiwifi-lian-jie-bu-ding-shi-diao-xian/m-p/1338027#M304453 <P>您好</P> <P>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新测试。</P> <P>具体要求如下：</P> <P><SPAN>1 </SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</P> <P><SPAN>2 </SPAN>打印机连接到<SPAN>2.4g </SPAN>网络，使用英文或英文<SPAN>+</SPAN>数字（不支持中文）</P> <P><SPAN>3 </SPAN>带宽调整为<SPAN>20M</SPAN></P> <P><SPAN>4 </SPAN>使用信道<SPAN>13</SPAN></P> <P><SPAN>5</SPAN>关闭<SPAN>wmm</SPAN>（如果找不到可忽略）</P> <P>谢谢</P> Tue, 01 Apr 2025 10:52:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M181FW-da-yin-jiwifi-lian-jie-bu-ding-shi-diao-xian/m-p/1338027#M304453 双鱼座鲨鱼 2025-04-01T10:52:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M181FW-da-yin-jiwifi-lian-jie-bu-ding-shi-diao-xian/m-p/1338060#M304464 <P>必须关闭双频合一吗，我打印机里设置的就是仅连接2.4G信号。因为这边是ap，我不可能把附近几个ap都改成信道13,。是不是这个问题无解了，同位置有一台惠普126的wifi就没问题</P> Wed, 02 Apr 2025 00:48:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M181FW-da-yin-jiwifi-lian-jie-bu-ding-shi-diao-xian/m-p/1338060#M304464 tanxiqi 2025-04-02T00:48:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M181FW-da-yin-jiwifi-lian-jie-bu-ding-shi-diao-xian/m-p/1338062#M304466 <P>您好</P> <P>建议按以上方式调整网络环境。</P> <P>同时，建议打印机和电脑在同一个路由器下。</P> <P>不建议将打印机或访问打印机的设备连接到ap/ac上使用。</P> <P>谢谢</P> Wed, 02 Apr 2025 00:56:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M181FW-da-yin-jiwifi-lian-jie-bu-ding-shi-diao-xian/m-p/1338062#M304466 双鱼座鲨鱼 2025-04-02T00:56:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M181FW-da-yin-jiwifi-lian-jie-bu-ding-shi-diao-xian/m-p/1338064#M304468 <P>意思是连接无线ap使用的话是会出现这种情况吗？有过这种先例吗</P> Wed, 02 Apr 2025 01:04:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M181FW-da-yin-jiwifi-lian-jie-bu-ding-shi-diao-xian/m-p/1338064#M304468 tanxiqi 2025-04-02T01:04:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M181FW-da-yin-jiwifi-lian-jie-bu-ding-shi-diao-xian/m-p/1338080#M304471 <P>您好</P> <P>目前来看，主要和通讯问题造成的。</P> <P>所以，建议将打印机和要访问打印机的设备连接在同一个路由下使用。</P> <P>谢谢</P> <P>&nbsp;</P> Wed, 02 Apr 2025 01:36:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M181FW-da-yin-jiwifi-lian-jie-bu-ding-shi-diao-xian/m-p/1338080#M304471 双鱼座鲨鱼 2025-04-02T01:36:47Z