https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338938#M304707 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mmexport1744091582073.jpg" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120238iB592EC2A33711362/image-size/medium?v=v2&amp;px=400" role="button" title="mmexport1744091582073.jpg" alt="mmexport1744091582073.jpg" /></span></P><P> </P> Tue, 08 Apr 2025 05:53:20 GMT 于安 2025-04-08T05:53:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338932#M304704 <P>电脑连接打印机，打印显示该打印机准备就绪，打印后打印文件传不过去，显示错误&nbsp; &nbsp; 公司打印机</P> Tue, 08 Apr 2025 05:39:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338932#M304704 于安 2025-04-08T05:39:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338935#M304706 <P>您好</P> <P>请在电脑上打开控制面板--设备和打印机--找到打印机图标。</P> <P>右击它--打印机属性--端口。</P> <P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Tue, 08 Apr 2025 05:45:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338935#M304706 双鱼座鲨鱼 2025-04-08T05:45:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338938#M304707 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mmexport1744091582073.jpg" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120238iB592EC2A33711362/image-size/medium?v=v2&amp;px=400" role="button" title="mmexport1744091582073.jpg" alt="mmexport1744091582073.jpg" /></span></P><P> </P> Tue, 08 Apr 2025 05:53:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338938#M304707 于安 2025-04-08T05:53:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338941#M304709 <P>您好</P> <P>感谢配合</P> <P>请确认打印机ip地址。</P> <P>如下图：</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1744092462865.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120239i3CE40E54BFA15E90/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1744092462865.png" alt="_0-1744092462865.png" /></span></P> <P>点击：添加端口--standard tcp/ip--输入打印机ip地址，下一步，下一步，直到完成。</P> <P>然后再重新测试打印，谢谢。</P> Tue, 08 Apr 2025 06:09:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338941#M304709 双鱼座鲨鱼 2025-04-08T06:09:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338943#M304710 <P>打印机ip地址在哪看，这个端口这边修改不了 是灰色的点不了</P> Tue, 08 Apr 2025 06:13:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338943#M304710 于安 2025-04-08T06:13:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338946#M304711 <P>您好</P> <P>如果打印机面板上有 信息键（字母 i ）</P> <P>在打印机就绪时，按一下信息键，即可打印信息页，信息页上就可以找到打印机ip地址。</P> <P>或者请提供打印机型号，我给您具体的操作方法，谢谢。</P> Tue, 08 Apr 2025 06:22:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338946#M304711 双鱼座鲨鱼 2025-04-08T06:22:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338948#M304712 <P>10.65.95.93是不是ip</P> Tue, 08 Apr 2025 07:37:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338948#M304712 于安 2025-04-08T07:37:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338956#M304715 <P>您好</P> <P>感谢配合，<SPAN>10.65.95.93是打印机的ip地址。</SPAN></P> <P><SPAN>请添加standard tcp/ip类型的端口，输入打印机ip地址。</SPAN></P> <P><SPAN>按提示操作，下一步，下一步，直到完成。</SPAN></P> <P><SPAN>然后再重新打印测试，谢谢。</SPAN></P> Tue, 08 Apr 2025 06:58:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338956#M304715 双鱼座鲨鱼 2025-04-08T06:58:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338958#M304716 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mmexport1744095600578.jpg" style="width: 1706px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120246i3320E438E971CF5D/image-size/medium?v=v2&amp;px=400" role="button" title="mmexport1744095600578.jpg" alt="mmexport1744095600578.jpg" /></span></P><P> 这个应该怎么操作</P> Tue, 08 Apr 2025 07:00:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338958#M304716 于安 2025-04-08T07:00:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338963#M304719 <P>直接点：下一步，下一步，直到完成即可。</P> <P>谢谢</P> Tue, 08 Apr 2025 07:11:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338963#M304719 双鱼座鲨鱼 2025-04-08T07:11:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338972#M304722 <P>点击完成之中还是不能打印</P> Tue, 08 Apr 2025 07:25:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338972#M304722 于安 2025-04-08T07:25:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338973#M304723 <P>您好</P> <P>请在电脑上打开一个浏览器，地址栏中输入打印机ip地址，回车。</P> <P>确认电脑能否访问打印机网页，谢谢。</P> Tue, 08 Apr 2025 07:29:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338973#M304723 双鱼座鲨鱼 2025-04-08T07:29:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338974#M304724 <P>无法访问</P> Tue, 08 Apr 2025 07:30:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338974#M304724 于安 2025-04-08T07:30:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338976#M304725 <P>您好</P> <P>请参考以下方法，确认电脑ip地址，子网掩码，网关。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="查询电脑IP地址方法.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120253i439C93651BA9E64F/image-size/large?v=v2&amp;px=999" role="button" title="查询电脑IP地址方法.jpg" alt="查询电脑IP地址方法.jpg" /></span></P> <P>发图片给我，以便确认问题，谢谢。</P> <P>&nbsp;</P> Tue, 08 Apr 2025 07:34:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338976#M304725 双鱼座鲨鱼 2025-04-08T07:34:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338979#M304727 <P>&nbsp;</P><P> </P> Tue, 20 May 2025 06:26:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1338979#M304727 于安 2025-05-20T06:26:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1339066#M304752 <P>网关IP和打印机的IP不一样，是用网关的那个IP做为打印机的IP然后新建端口还是怎么弄</P> Wed, 09 Apr 2025 00:21:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1339066#M304752 于安 2025-04-09T00:21:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1339072#M304754 <P>您好</P> <P>感谢配合，请按以下方法打印网络配置页，发图片给我，以便确认问题，谢谢。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1744161241675.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120282i501E6F7CD1A6D623/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1744161241675.png" alt="_0-1744161241675.png" /></span></P> <P>&nbsp;</P> Wed, 09 Apr 2025 01:14:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1339072#M304754 双鱼座鲨鱼 2025-04-09T01:14:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1339091#M304762 <P>&nbsp;</P><P> </P> Tue, 20 May 2025 06:26:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1339091#M304762 于安 2025-05-20T06:26:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1339102#M304763 <P>您好</P> <P>从打印出的配置页来看，打印机wifi处于关闭状态。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1744164124781.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120287i3FA1157153137756/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1744164124781.png" alt="_0-1744164124781.png" /></span></P> <P>请按wifi按钮，开启打印机wifi后，等待2-3分钟后，重新打印网络配置页，谢谢。</P> <P>&nbsp;</P> Wed, 09 Apr 2025 02:04:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1339102#M304763 双鱼座鲨鱼 2025-04-09T02:04:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1339112#M304764 <P>&nbsp;</P><P> </P> Tue, 20 May 2025 06:26:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-xian-shi-zhun-bei-jiu-xu-wu-fa-da-yin/m-p/1339112#M304764 于安 2025-05-20T06:26:55Z