https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM775re-ning-qi-ka-zhi-gu-zhang-bao-cuo13-B9-A1/m-p/1338962#M304718 <P>您好</P> <P>请问单面打印出来的纸张是平整的吗？</P> <P>双面打印每次都卡纸吗？</P> <P>同时，请提供卡纸位置截图，以便确认问题，谢谢。</P> <P>&nbsp;</P> Tue, 08 Apr 2025 07:09:02 GMT 双鱼座鲨鱼 2025-04-08T07:09:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM775re-ning-qi-ka-zhi-gu-zhang-bao-cuo13-B9-A1/m-p/1338959#M304717 <P>单面打印完全正常，双面打印时会出现卡纸，卡在定影器里，屏幕报错13.B9.A1，怎么解决？</P> Tue, 08 Apr 2025 07:01:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM775re-ning-qi-ka-zhi-gu-zhang-bao-cuo13-B9-A1/m-p/1338959#M304717 华子良个良 2025-04-08T07:01:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM775re-ning-qi-ka-zhi-gu-zhang-bao-cuo13-B9-A1/m-p/1338962#M304718 <P>您好</P> <P>请问单面打印出来的纸张是平整的吗？</P> <P>双面打印每次都卡纸吗？</P> <P>同时，请提供卡纸位置截图，以便确认问题，谢谢。</P> <P>&nbsp;</P> Tue, 08 Apr 2025 07:09:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM775re-ning-qi-ka-zhi-gu-zhang-bao-cuo13-B9-A1/m-p/1338962#M304718 双鱼座鲨鱼 2025-04-08T07:09:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM775re-ning-qi-ka-zhi-gu-zhang-bao-cuo13-B9-A1/m-p/1338969#M304720 <P>单面打印正常且纸张平整，双面打印每次都卡纸，都是打印第一面的时候卡，之前以为定影器故障，已更换过，故障依旧<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="63ad564df06f53ac53f24359507d031.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120250i9D457FFE31868883/image-size/large?v=v2&amp;px=999" role="button" title="63ad564df06f53ac53f24359507d031.jpg" alt="63ad564df06f53ac53f24359507d031.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4946d0fc9e08e8615571c5eb5623d91.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120249i5B415E322E091B9F/image-size/large?v=v2&amp;px=999" role="button" title="4946d0fc9e08e8615571c5eb5623d91.jpg" alt="4946d0fc9e08e8615571c5eb5623d91.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="f215e96663d325166eeec934a033de1.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120248iD5AB4F13BF0DFABD/image-size/large?v=v2&amp;px=999" role="button" title="f215e96663d325166eeec934a033de1.jpg" alt="f215e96663d325166eeec934a033de1.jpg" /></span></P> Tue, 08 Apr 2025 07:16:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM775re-ning-qi-ka-zhi-gu-zhang-bao-cuo13-B9-A1/m-p/1338969#M304720 华子良个良 2025-04-08T07:16:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM775re-ning-qi-ka-zhi-gu-zhang-bao-cuo13-B9-A1/m-p/1339491#M304907 <P>您好</P> <P>感谢配合</P> <P>从图片来看，加热组件存在问题可能性较大。</P> <P>有条件可以更换80g的A4纸测试。</P> <P>如果问题依旧，请及时联系当地线下维修中心检测打印机。</P> <P>给您带来不便，敬请谅解。</P> Sat, 12 Apr 2025 02:38:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puM775re-ning-qi-ka-zhi-gu-zhang-bao-cuo13-B9-A1/m-p/1339491#M304907 双鱼座鲨鱼 2025-04-12T02:38:07Z