https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-wu-xian-da-yin-wu-fa-qu-xiao-wu-fa-ting-zhi/m-p/1339270#M304828 <P>您好</P> <P>如果电脑上仍存在打印任务，请先将其取消。（打印机面板上按X键取消）</P> <P>同时，电脑桌面上单击开始-运行，输入spool，将其中PRINTERS文件夹中的文件全部删除。</P> <P>然后再重启电脑，重新测试，谢谢。</P> Thu, 10 Apr 2025 06:20:50 GMT 双鱼座鲨鱼 2025-04-10T06:20:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-wu-xian-da-yin-wu-fa-qu-xiao-wu-fa-ting-zhi/m-p/1338997#M304735 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1744102374914.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120256i6C0209B821B750F7/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1744102374914.png" alt="_0-1744102374914.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1744102396304.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120257iDC5F2C7632215FFE/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1744102396304.png" alt="_1-1744102396304.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1744102407506.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120258i4E85448C4489E3E0/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1744102407506.png" alt="_2-1744102407506.png" /></span></P><H1>HP OfficeJet Pro 9020 series打印机电脑下发打印任务后出现无限的打印，一直不停的打印，面板点取消任务，会一直卡在正在取消，还是一直在打印中。只有关机才能停止打印，而且有时候按关机键会出现长时间无法关闭打印机，只能拔电源。请问工程师这是为什么？</H1><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 08 Apr 2025 08:58:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-wu-xian-da-yin-wu-fa-qu-xiao-wu-fa-ting-zhi/m-p/1338997#M304735 来小钱 2025-04-08T08:58:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-wu-xian-da-yin-wu-fa-qu-xiao-wu-fa-ting-zhi/m-p/1339000#M304736 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1744103081828.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120260i5A373BC51F9381A5/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1744103081828.png" alt="_0-1744103081828.png" /></span></P><P>&nbsp;</P><P>固件版本是最新的</P> Tue, 08 Apr 2025 09:05:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-wu-xian-da-yin-wu-fa-qu-xiao-wu-fa-ting-zhi/m-p/1339000#M304736 来小钱 2025-04-08T09:05:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-wu-xian-da-yin-wu-fa-qu-xiao-wu-fa-ting-zhi/m-p/1339270#M304828 <P>您好</P> <P>如果电脑上仍存在打印任务，请先将其取消。（打印机面板上按X键取消）</P> <P>同时，电脑桌面上单击开始-运行，输入spool，将其中PRINTERS文件夹中的文件全部删除。</P> <P>然后再重启电脑，重新测试，谢谢。</P> Thu, 10 Apr 2025 06:20:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-wu-xian-da-yin-wu-fa-qu-xiao-wu-fa-ting-zhi/m-p/1339270#M304828 双鱼座鲨鱼 2025-04-10T06:20:50Z