https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1339586#M304928 <P>如果Windows7 用户无法升级系统时，请求社区支持一款能兼容的驱动。安装后可以进行扫描。</P> Sun, 13 Apr 2025 08:16:59 GMT Cays 2025-04-13T08:16:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1339586#M304928 <P>如果Windows7 用户无法升级系统时，请求社区支持一款能兼容的驱动。安装后可以进行扫描。</P> Sun, 13 Apr 2025 08:16:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1339586#M304928 Cays 2025-04-13T08:16:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1339616#M304933 <P>您好</P> <P>建议将打印机连接到win10/11后，安装打印机完整版驱动，即可实现全功能。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1744551053078.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120395i605F04782F04F81B/image-size/large?v=v2&amp;px=999" role="button" title="_0-1744551053078.png" alt="_0-1744551053078.png" /></span></P> <P>早于win10版本的windows系统，可以通过手动安装dj1000驱动实现打印功能。</P> <P>但无法保证扫描功能的使用。</P> <P>注：</P> <P>手动添加 hp deskjet 1000的打印机驱动来替代。<BR />方法：<BR />1 下载 hp deskjet 1000驱动并解压<BR />2 打开电脑的控制面板--设备和打印机/打印机和传真--添加打印机 - 我需要的打印机未被列出 - 手动添加 - 选择正确的端口 - 从磁盘安装 - 找到 hp deskjet 1000解压好的文件夹 - 选择里面任意一个*.inf文件 - 安装即可。</P> <P>deskjet 1000驱动：<BR /><A href="https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe</A>&nbsp;&nbsp;<BR />然后用hp deskjet 1000驱动测试打印，谢谢。</P> Sun, 13 Apr 2025 13:35:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1339616#M304933 双鱼座鲨鱼 2025-04-13T13:35:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1339875#M305008 <P>1000的驱动是可以打印。但是无法扫描。我是想说如果有win7适配的话就好了。还有win7 我通过安装对应插件也可以正常安装驱动。只是无法扫描。</P> Tue, 15 Apr 2025 05:35:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1339875#M305008 Cays 2025-04-15T05:35:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1339884#M305014 <P>您好</P> <P>请在win7电脑下载并解决打印机完整版驱动：</P> <P><A href="https://ftp.hp.com/pub/softlib/software13/printers/DJ2800/HPEasyStart-15.8.1-DJ2800_57_2_1683_3_Webpack.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/DJ2800/HPEasyStart-15.8.1-DJ2800_57_2_1683_3_Webpack.exe</A></P> <P>然后在win7电脑上打开设备管理器--通用串行总线控制器--图片设备。</P> <P>找到dj28xx，右击它--更新驱动--浏览到解压好的文件夹，尝试更新扫描驱动。</P> <P>如果更新成功，请在电脑上搜索 “ wfs ”&nbsp; &nbsp; 回车</P> <P>再点击：新扫描，测试扫描即可，谢谢。</P> Tue, 15 Apr 2025 06:13:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1339884#M305014 双鱼座鲨鱼 2025-04-15T06:13:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1340159#M305106 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 591px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120537iB471BD56E4DE6CAA/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 594px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120538i6E2A8107C45CB504/image-size/large?v=v2&amp;px=999" role="button" title="2.png" alt="2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120539iCC591B02739401F4/image-size/large?v=v2&amp;px=999" role="button" title="3.png" alt="3.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120540iA40D362F31A75C1E/image-size/large?v=v2&amp;px=999" role="button" title="4.png" alt="4.png" /></span>不行，我想问问为什么HP 4200的打印机 可以安装WSD扫描设备 而2800 不行</P> Thu, 17 Apr 2025 04:22:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1340159#M305106 Cays 2025-04-17T04:22:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1340166#M305107 <P>您好</P> <P>请问打印机和电脑是通过usb方式连接的吗？</P> <P>更新扫描驱动，建议通过usb方式连接打印机和电脑。</P> <P>谢谢</P> Thu, 17 Apr 2025 05:54:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1340166#M305107 双鱼座鲨鱼 2025-04-17T05:54:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1340168#M305109 <P>是USB连接的。不过安装后设备管理器里没有显示图像设备。</P> Thu, 17 Apr 2025 06:13:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1340168#M305109 Cays 2025-04-17T06:13:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1340171#M305111 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="11.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120542i32CE96E7B1D45500/image-size/large?v=v2&amp;px=999" role="button" title="11.png" alt="11.png" /></span></P> Thu, 17 Apr 2025 06:17:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1340171#M305111 Cays 2025-04-17T06:17:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1340172#M305112 <P>您好</P> <P>如果<SPAN>设备管理器里没有显示图像设备，说明电脑没有检测到扫描仪。</SPAN></P> <P><SPAN>以上问题硬件兼容性问题可能性较大，有条件可以换一条usb线重新测试。</SPAN></P> <P>排除通讯问题，建议使用win10/11系统测试，谢谢。</P> Thu, 17 Apr 2025 06:20:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1340172#M305112 双鱼座鲨鱼 2025-04-17T06:20:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1340176#M305115 <P>所以我一直在问有没有兼容win7的驱动呀。这样无法升级win10的电脑就可以用了。</P> Thu, 17 Apr 2025 06:31:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1340176#M305115 Cays 2025-04-17T06:31:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1340180#M305116 <P>您好</P> <P>非常抱歉</P> <P>现在首要的问题是win7系统检测不到扫描仪。</P> <P>有条件可以换一台win7电脑，打印机和电脑通过usb方式连接后，确认win7电脑能否检查到扫描仪，谢谢。</P> Thu, 17 Apr 2025 06:40:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1340180#M305116 双鱼座鲨鱼 2025-04-17T06:40:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1340222#M305130 <P>没换数据线 自己搞定了<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="122.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120561i0C5F49B628A71D95/image-size/large?v=v2&amp;px=999" role="button" title="122.png" alt="122.png" /></span></P> Thu, 17 Apr 2025 07:57:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1340222#M305130 Cays 2025-04-17T07:57:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1340224#M305131 <P>自己搞定了 不用换数据线<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="122.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120562i14EF99F168A1D17C/image-size/large?v=v2&amp;px=999" role="button" title="122.png" alt="122.png" /></span></P> Thu, 17 Apr 2025 07:59:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1340224#M305131 Cays 2025-04-17T07:59:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1340239#M305138 <P>感谢反馈</P> Thu, 17 Apr 2025 10:59:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-sao-miao-Scan/m-p/1340239#M305138 双鱼座鲨鱼 2025-04-17T10:59:50Z