https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/E78223sao-miao-yi-zai-dian-nao-shang-shi-yongHP-SCAN-wei-neng-wan-cheng-sao-miao-fu-yin-shi-ke-yi-yong-de-zhong-zhuang-qu-dong-ye-jie-jue-bu-le/m-p/1339734#M304967 <P>E78223扫描仪在电脑上使用HP SCAN，未能完成扫描，复印是可以用的，重装驱动也解决不了。</P><P>使用HP SCAN时需要打开作业保留，去打印机上确认才能扫描。<BR />扫描仪未能完成扫描。请验证设备是否已启用扫描功能。有关更多信息，请联系您的管理员或设置设备的人员。如果已启用扫描，则可能是在应用扫描设置时出现问题。请检查设置并重试。如果问题仍然存在，请联系支持人员。</P> Mon, 14 Apr 2025 06:53:31 GMT 大蓝鲸 2025-04-14T06:53:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/E78223sao-miao-yi-zai-dian-nao-shang-shi-yongHP-SCAN-wei-neng-wan-cheng-sao-miao-fu-yin-shi-ke-yi-yong-de-zhong-zhuang-qu-dong-ye-jie-jue-bu-le/m-p/1339734#M304967 <P>E78223扫描仪在电脑上使用HP SCAN，未能完成扫描，复印是可以用的，重装驱动也解决不了。</P><P>使用HP SCAN时需要打开作业保留，去打印机上确认才能扫描。<BR />扫描仪未能完成扫描。请验证设备是否已启用扫描功能。有关更多信息，请联系您的管理员或设置设备的人员。如果已启用扫描，则可能是在应用扫描设置时出现问题。请检查设置并重试。如果问题仍然存在，请联系支持人员。</P> Mon, 14 Apr 2025 06:53:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/E78223sao-miao-yi-zai-dian-nao-shang-shi-yongHP-SCAN-wei-neng-wan-cheng-sao-miao-fu-yin-shi-ke-yi-yong-de-zhong-zhuang-qu-dong-ye-jie-jue-bu-le/m-p/1339734#M304967 大蓝鲸 2025-04-14T06:53:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/E78223sao-miao-yi-zai-dian-nao-shang-shi-yongHP-SCAN-wei-neng-wan-cheng-sao-miao-fu-yin-shi-ke-yi-yong-de-zhong-zhuang-qu-dong-ye-jie-jue-bu-le/m-p/1339745#M304973 <P>您好</P> <P>如果打印机是通过网络方式连接，请帮忙确认其它电脑是否正常。</P> <P>同时，可尝试安装通用扫描驱动：</P> <P><A href="https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-63.4.6169-SJ0001_Full_Webpack.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-63.4.6169-SJ0001_Full_Webpack.exe</A></P> <P>然后通过通用扫描驱动重新测试扫描，谢谢。</P> <P>&nbsp;</P> Mon, 14 Apr 2025 07:25:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/E78223sao-miao-yi-zai-dian-nao-shang-shi-yongHP-SCAN-wei-neng-wan-cheng-sao-miao-fu-yin-shi-ke-yi-yong-de-zhong-zhuang-qu-dong-ye-jie-jue-bu-le/m-p/1339745#M304973 双鱼座鲨鱼 2025-04-14T07:25:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/E78223sao-miao-yi-zai-dian-nao-shang-shi-yongHP-SCAN-wei-neng-wan-cheng-sao-miao-fu-yin-shi-ke-yi-yong-de-zhong-zhuang-qu-dong-ye-jie-jue-bu-le/m-p/1344267#M306067 <P>其他电脑也是同样问题，重装驱动和扫描软件也不行</P> Fri, 16 May 2025 06:54:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/E78223sao-miao-yi-zai-dian-nao-shang-shi-yongHP-SCAN-wei-neng-wan-cheng-sao-miao-fu-yin-shi-ke-yi-yong-de-zhong-zhuang-qu-dong-ye-jie-jue-bu-le/m-p/1344267#M306067 大蓝鲸 2025-05-16T06:54:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/E78223sao-miao-yi-zai-dian-nao-shang-shi-yongHP-SCAN-wei-neng-wan-cheng-sao-miao-fu-yin-shi-ke-yi-yong-de-zhong-zhuang-qu-dong-ye-jie-jue-bu-le/m-p/1344270#M306069 <P>您好，请问机器之前是否可以通过扫描软件成功扫描</P> Fri, 16 May 2025 07:20:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/E78223sao-miao-yi-zai-dian-nao-shang-shi-yongHP-SCAN-wei-neng-wan-cheng-sao-miao-fu-yin-shi-ke-yi-yong-de-zhong-zhuang-qu-dong-ye-jie-jue-bu-le/m-p/1344270#M306069 荟智怡 2025-05-16T07:20:07Z