https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M439da-yin-zhi-zhang-wu-fa-zi-dong-xuan-ze/m-p/1339852#M305004 <P>测试：纸盒1，A4可以正常打印。打印A3时，纸张来源无论无论选择“自动选择”、“打印机自动选择”、“纸盒2”，均显示纸盒1打印尺寸设置错误（设置为A4 ），即纸盒2不进纸。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="sukaa_1-1744689488972.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120444iAA28B680BABFF56C/image-size/medium?v=v2&amp;px=400" role="button" title="sukaa_1-1744689488972.jpeg" alt="sukaa_1-1744689488972.jpeg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="sukaa_2-1744689516343.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120445i0CA41A7D5ACF9D6F/image-size/medium?v=v2&amp;px=400" role="button" title="sukaa_2-1744689516343.jpeg" alt="sukaa_2-1744689516343.jpeg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="sukaa_3-1744689537055.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120446i40E49945267D49B3/image-size/medium?v=v2&amp;px=400" role="button" title="sukaa_3-1744689537055.jpeg" alt="sukaa_3-1744689537055.jpeg" /></span></P><P>&nbsp;</P> Tue, 15 Apr 2025 03:59:05 GMT sukaa 2025-04-15T03:59:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M439da-yin-zhi-zhang-wu-fa-zi-dong-xuan-ze/m-p/1339784#M304985 纸盒1为A4，纸盒2为A3。打印A3，报故障：纸盒1打印尺寸有误，确定后按A4打印部分内容。将纸盒1纸拿出，期望从纸盒2进纸，显示纸盒1缺纸，故障无法消除，纸盒2不进纸，无法答应。A3纸放入纸盒1，故障打印尺寸有误，确认后可以打印。既A3打印无法自动选择纸盒2，系统设置：自动。 Mon, 14 Apr 2025 09:34:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M439da-yin-zhi-zhang-wu-fa-zi-dong-xuan-ze/m-p/1339784#M304985 sukaa 2025-04-14T09:34:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M439da-yin-zhi-zhang-wu-fa-zi-dong-xuan-ze/m-p/1339789#M304986 <P>您好</P> <P>打印机：</P> <P>纸盒1 普通纸&nbsp; A4</P> <P>纸盒2 普通纸&nbsp; A3</P> <P>请先确认打印A4是否正常，同时请新建一个word文档，页面尺寸设置为A3后（纸张来源：自动选择），重新打印效果。</P> <P>操作过程请截图发图片给我，以便确认问题，谢谢。</P> Mon, 14 Apr 2025 11:01:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M439da-yin-zhi-zhang-wu-fa-zi-dong-xuan-ze/m-p/1339789#M304986 双鱼座鲨鱼 2025-04-14T11:01:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M439da-yin-zhi-zhang-wu-fa-zi-dong-xuan-ze/m-p/1339852#M305004 <P>测试：纸盒1，A4可以正常打印。打印A3时，纸张来源无论无论选择“自动选择”、“打印机自动选择”、“纸盒2”，均显示纸盒1打印尺寸设置错误（设置为A4 ），即纸盒2不进纸。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="sukaa_1-1744689488972.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120444iAA28B680BABFF56C/image-size/medium?v=v2&amp;px=400" role="button" title="sukaa_1-1744689488972.jpeg" alt="sukaa_1-1744689488972.jpeg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="sukaa_2-1744689516343.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120445i0CA41A7D5ACF9D6F/image-size/medium?v=v2&amp;px=400" role="button" title="sukaa_2-1744689516343.jpeg" alt="sukaa_2-1744689516343.jpeg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="sukaa_3-1744689537055.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120446i40E49945267D49B3/image-size/medium?v=v2&amp;px=400" role="button" title="sukaa_3-1744689537055.jpeg" alt="sukaa_3-1744689537055.jpeg" /></span></P><P>&nbsp;</P> Tue, 15 Apr 2025 03:59:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M439da-yin-zhi-zhang-wu-fa-zi-dong-xuan-ze/m-p/1339852#M305004 sukaa 2025-04-15T03:59:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M439da-yin-zhi-zhang-wu-fa-zi-dong-xuan-ze/m-p/1339879#M305010 <P>您好</P> <P>麻烦更换其它电脑重新测试打印。</P> <P>如果问题依旧，需要考虑复位打印机后，再重新测试。</P> <P>谢谢</P> Tue, 15 Apr 2025 05:48:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M439da-yin-zhi-zhang-wu-fa-zi-dong-xuan-ze/m-p/1339879#M305010 双鱼座鲨鱼 2025-04-15T05:48:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M439da-yin-zhi-zhang-wu-fa-zi-dong-xuan-ze/m-p/1339894#M305021 <P>抱歉，纸盒2设置保护，解除后正常。问题已解决。</P> Tue, 15 Apr 2025 06:56:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M439da-yin-zhi-zhang-wu-fa-zi-dong-xuan-ze/m-p/1339894#M305021 sukaa 2025-04-15T06:56:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M439da-yin-zhi-zhang-wu-fa-zi-dong-xuan-ze/m-p/1339895#M305022 <P>感谢反馈</P> Tue, 15 Apr 2025 07:01:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M439da-yin-zhi-zhang-wu-fa-zi-dong-xuan-ze/m-p/1339895#M305022 双鱼座鲨鱼 2025-04-15T07:01:33Z