https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1340367#M305177 <P>您好</P> <P>抱歉，麻烦您在打印机面板上操作。</P> <P>谢谢</P> Fri, 18 Apr 2025 07:43:11 GMT 双鱼座鲨鱼 2025-04-18T07:43:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1340279#M305148 <P>有两台打印机，之前都是用的A打印机，一切正常，现在需要使用B打印机，但是电脑添加打印机的时候搜索不到，我就直接让同事给我传的驱动，无法正常打印。打印测试页时会自动跳转这个界面。求解决，感谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="11_0-1744936921388.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120572iBE0B858371BCE430/image-size/medium?v=v2&amp;px=400" role="button" title="11_0-1744936921388.png" alt="11_0-1744936921388.png" /></span></P><P>&nbsp;</P> Fri, 18 Apr 2025 00:42:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1340279#M305148 秋秋11 2025-04-18T00:42:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1340289#M305153 <P>您好</P> <P>请问您使用的打印机是什么型号的？</P> <P>打印机和电脑是通过什么方式连接的？</P> <P>同时，请在电脑上打开控制面板--设备和打印机--找到打印机图标。</P> <P>右击它--打印机属性--端口。</P> <P>再找到前面带√号的端口，发图片给我，以便确认问题。</P> <P>&nbsp;</P> Fri, 18 Apr 2025 01:08:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1340289#M305153 双鱼座鲨鱼 2025-04-18T01:08:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1340291#M305154 <P>打印机型号：HP MFP M436 PCL6</P><P>通过无线网络连接&nbsp; 这个我不太懂</P><P>端口如图所示。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="11_0-1744938751060.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120577iD7F1473440BCE965/image-size/medium?v=v2&amp;px=400" role="button" title="11_0-1744938751060.png" alt="11_0-1744938751060.png" /></span></P><P>&nbsp;</P> Fri, 18 Apr 2025 01:13:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1340291#M305154 秋秋11 2025-04-18T01:13:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1340293#M305155 <P>刚才复刻了一下当时下载流程，发现在下载驱动的时候也找不到打印机。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="11_0-1744939480414.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120578iB911D8A090DC2B4D/image-size/medium?v=v2&amp;px=400" role="button" title="11_0-1744939480414.png" alt="11_0-1744939480414.png" /></span></P><P>&nbsp;</P> Fri, 18 Apr 2025 01:24:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1340293#M305155 秋秋11 2025-04-18T01:24:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1340334#M305158 <P>您好</P> <P>请参考以下方法打印网络配置页，发图片给我，以便确认问题，谢谢。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1744954761257.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120587i99B74A7FE6AE02AC/image-size/large?v=v2&amp;px=999" role="button" title="_0-1744954761257.png" alt="_0-1744954761257.png" /></span></P> <P>&nbsp;</P> Fri, 18 Apr 2025 05:40:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1340334#M305158 双鱼座鲨鱼 2025-04-18T05:40:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1340346#M305166 <P>抱歉，没有找到这个界面。找到了这个，是您需要的吗</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="11_0-1744956331675.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120591i014F2E15A0DDE093/image-size/medium?v=v2&amp;px=400" role="button" title="11_0-1744956331675.png" alt="11_0-1744956331675.png" /></span></P><P>&nbsp;</P> Fri, 18 Apr 2025 06:06:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1340346#M305166 秋秋11 2025-04-18T06:06:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1340367#M305177 <P>您好</P> <P>抱歉，麻烦您在打印机面板上操作。</P> <P>谢谢</P> Fri, 18 Apr 2025 07:43:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1340367#M305177 双鱼座鲨鱼 2025-04-18T07:43:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1340379#M305181 <P>您好</P><P>抱歉，我没理解过来。</P><P>打印机配置如下</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="11_1-1744963293591.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120600i6B1FAF7422D6C586/image-size/medium?v=v2&amp;px=400" role="button" title="11_1-1744963293591.png" alt="11_1-1744963293591.png" /></span></P><P>&nbsp;</P> Fri, 18 Apr 2025 08:01:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1340379#M305181 秋秋11 2025-04-18T08:01:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1340418#M305188 <P>您好</P> <P>感谢配合，如下图：</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1745024110180.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120612i917005073210DAE2/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1745024110180.png" alt="_0-1745024110180.png" /></span></P> <P>添加端口--standard tcp/ip--输入打印机ip地址（如下图）</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1745024175615.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120613iF50E610DB06EC836/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1745024175615.png" alt="_1-1745024175615.png" /></span></P> <P>下一步，下一步，直到完成，然后请重新测试打印，谢谢。</P> <P>&nbsp;</P> Sat, 19 Apr 2025 00:56:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1340418#M305188 双鱼座鲨鱼 2025-04-19T00:56:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1340425#M305191 <P>您好</P><P>十分感谢您的帮助。</P><P>按照您说的方法添加了端口，如下</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="11_0-1745025777448.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120615iBBF11C8BCCF2A172/image-size/medium?v=v2&amp;px=400" role="button" title="11_0-1745025777448.png" alt="11_0-1745025777448.png" /></span></P><P>但打印测试页还是不行，没反应。如下图所示：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="e1403a32e3b552f7975488c152b684a.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120616iB37D14C40102C1B5/image-size/medium?v=v2&amp;px=400" role="button" title="e1403a32e3b552f7975488c152b684a.png" alt="e1403a32e3b552f7975488c152b684a.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="231a996fe2ff5c0117964178838e0aa.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120617iB78EA79E04ACDFBE/image-size/medium?v=v2&amp;px=400" role="button" title="231a996fe2ff5c0117964178838e0aa.png" alt="231a996fe2ff5c0117964178838e0aa.png" /></span></P><P>  </P> Sat, 19 Apr 2025 01:24:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1340425#M305191 秋秋11 2025-04-19T01:24:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1340531#M305204 <P>您好</P> <P>请将打印机的ip地址改为：192.168.1.166</P> <P>子网掩码：255.255.255.0</P> <P>网关：192.168.1.1</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1745069471383.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120643i8EA74C0C24BAE605/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1745069471383.png" alt="_0-1745069471383.png" /></span></P> <P>然后重新添加一个standard tcp/ip端口，输入192.168.1.166，下一步，下一步，直到完成，然后再重新测试打印，谢谢。</P> <P>&nbsp;</P> Sat, 19 Apr 2025 13:33:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1340531#M305204 双鱼座鲨鱼 2025-04-19T13:33:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1341991#M305555 <P>您好</P><P>十分抱歉，我后续了解到公司的打印机需要连接网线才能使用，问题已解决，耽误您时间了，再次抱歉。</P> Wed, 30 Apr 2025 01:07:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1341991#M305555 秋秋11 2025-04-30T01:07:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1342004#M305561 <P>感谢反馈，后续遇到问题，请及时联系我们。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1745979115689.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121191i1C658A25EDBDBA27/image-size/large?v=v2&amp;px=999" role="button" title="_0-1745979115689.png" alt="_0-1745979115689.png" /></span></P> <P>&nbsp;</P> Wed, 30 Apr 2025 02:12:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/dian-nao-lian-jie-da-yin-ji-hou-wu-fa-zheng-chang-da-yin/m-p/1342004#M305561 双鱼座鲨鱼 2025-04-30T02:12:28Z