https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1530-da-yin-ji-bu-neng-sao-miao/m-p/1341159#M305310 <P>之前已在官网下载全部功能驱动</P><P>使用HP SCAN找设备找不到，显示如下：</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1745371976802.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120926i9E0CC384FDC50E51/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1745371976802.png" alt="_0-1745371976802.png" /></span></P><P>&nbsp;</P><P>随后我在官网下载了修复软件，修复扫描显示如下：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1745372318570.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120928iCFC5404974EE5C7D/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1745372318570.png" alt="_1-1745372318570.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Wed, 23 Apr 2025 01:39:41 GMT 古典麦子 2025-04-23T01:39:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1530-da-yin-ji-bu-neng-sao-miao/m-p/1341128#M305296 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="72e858290e769ba5e490b4ee1a6e195.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120921i0AB7B5B9597076F1/image-size/large?v=v2&amp;px=999" role="button" title="72e858290e769ba5e490b4ee1a6e195.png" alt="72e858290e769ba5e490b4ee1a6e195.png" /></span></P><P>如上图，打印机无法使用扫描功能</P> Tue, 22 Apr 2025 09:59:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1530-da-yin-ji-bu-neng-sao-miao/m-p/1341128#M305296 古典麦子 2025-04-22T09:59:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1530-da-yin-ji-bu-neng-sao-miao/m-p/1341132#M305300 <P>您好</P> <P>问题1 无法扫描</P> <P>请下载并安装网盘驱动，然后通过hp scan测试扫描</P> <P>通过网盘分享的文件：hp_M1530_MFP_full_Solution_usb_n_w.zip<BR />链接: <A href="https://pan.baidu.com/s/1Fy2ZvXHhnM6x1km4FAf22Q?pwd=5dpe" target="_blank">https://pan.baidu.com/s/1Fy2ZvXHhnM6x1km4FAf22Q?pwd=5dpe</A> 提取码: 5dpe</P> <P>&nbsp;</P> <P>问题2 无法开启web</P> <P>请先确认打印机固件是否已经升至最新版本，谢谢。</P> Tue, 22 Apr 2025 10:14:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1530-da-yin-ji-bu-neng-sao-miao/m-p/1341132#M305300 双鱼座鲨鱼 2025-04-22T10:14:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1530-da-yin-ji-bu-neng-sao-miao/m-p/1341159#M305310 <P>之前已在官网下载全部功能驱动</P><P>使用HP SCAN找设备找不到，显示如下：</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1745371976802.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120926i9E0CC384FDC50E51/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1745371976802.png" alt="_0-1745371976802.png" /></span></P><P>&nbsp;</P><P>随后我在官网下载了修复软件，修复扫描显示如下：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1745372318570.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120928iCFC5404974EE5C7D/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1745372318570.png" alt="_1-1745372318570.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Wed, 23 Apr 2025 01:39:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1530-da-yin-ji-bu-neng-sao-miao/m-p/1341159#M305310 古典麦子 2025-04-23T01:39:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1530-da-yin-ji-bu-neng-sao-miao/m-p/1341165#M305314 <P>您好</P> <P>麻烦删除之前安装的驱动。</P> <P>重启电脑，重新下载并安装网盘中的驱动，然后再重新使用hp scan测试扫描，谢谢。</P> Wed, 23 Apr 2025 02:23:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1530-da-yin-ji-bu-neng-sao-miao/m-p/1341165#M305314 双鱼座鲨鱼 2025-04-23T02:23:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1530-da-yin-ji-bu-neng-sao-miao/m-p/1341224#M305346 <P>删掉驱动，重新安装网盘里的驱动，安装失败，显示如下：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="d201bbcbaea1e75543a44de35a14087.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120943i1243C9400259915B/image-size/large?v=v2&amp;px=999" role="button" title="d201bbcbaea1e75543a44de35a14087.png" alt="d201bbcbaea1e75543a44de35a14087.png" /></span></P><P>&nbsp;</P><P>我又重新安装了在官网下载的全功能驱动，打印机没问题，但配置过程中显示如下：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="de7323c1f19f888720660b1152dcd26.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120944iBCE550D1C632D4E6/image-size/large?v=v2&amp;px=999" role="button" title="de7323c1f19f888720660b1152dcd26.png" alt="de7323c1f19f888720660b1152dcd26.png" /></span></P><P>然后，之前删除了单独安装的扫描驱动，现在电脑也没有扫描的驱动软件了。</P> Wed, 23 Apr 2025 07:34:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1530-da-yin-ji-bu-neng-sao-miao/m-p/1341224#M305346 古典麦子 2025-04-23T07:34:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1530-da-yin-ji-bu-neng-sao-miao/m-p/1341242#M305355 <P>您好</P> <P>从目前提示信息来看， 电脑端缺少插件。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1745399971145.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120950i73C6559FDD100176/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1745399971145.png" alt="_0-1745399971145.png" /></span></P> <P>建议手动安装以上插件后，再重新安装打印机驱动，谢谢。</P> <P>注：可通过百度搜索进行安装</P> <P>&nbsp;</P> Wed, 23 Apr 2025 09:20:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1530-da-yin-ji-bu-neng-sao-miao/m-p/1341242#M305355 双鱼座鲨鱼 2025-04-23T09:20:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1530-da-yin-ji-bu-neng-sao-miao/m-p/1341245#M305356 <P>您好</P> <P>从提示信息来看，电脑端口缺少以下插件：</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1745400106964.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120952i25413B99C0010D76/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1745400106964.png" alt="_1-1745400106964.png" /></span></P> <P>建议在电脑端手动安装该插件后， 再重新安装打印机驱动测试。</P> <P>谢谢</P> <P>&nbsp;</P> Wed, 23 Apr 2025 09:22:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1530-da-yin-ji-bu-neng-sao-miao/m-p/1341245#M305356 双鱼座鲨鱼 2025-04-23T09:22:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1530-da-yin-ji-bu-neng-sao-miao/m-p/1341330#M305392 <P>不好意思，研究了半天，下载时遇到错误，在网上搜了半天也不知道如何解决，还想请教一下。</P><P>是系统有啥问题么？不太懂</P><P>我在控制面板， 程序里面启动Windows功能，好像是无法下载，提示如下：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1745478849097.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120976iFCF6D299A47B063D/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1745478849097.png" alt="_1-1745478849097.png" /></span></P><P>&nbsp;</P> Thu, 24 Apr 2025 07:15:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1530-da-yin-ji-bu-neng-sao-miao/m-p/1341330#M305392 古典麦子 2025-04-24T07:15:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1530-da-yin-ji-bu-neng-sao-miao/m-p/1341334#M305393 <P>您好</P> <P>可以百度里搜索一下插件名称，找到官方网页，下载安装即可。</P> Thu, 24 Apr 2025 07:31:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1530-da-yin-ji-bu-neng-sao-miao/m-p/1341334#M305393 双鱼座鲨鱼 2025-04-24T07:31:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1530-da-yin-ji-bu-neng-sao-miao/m-p/1341343#M305398 <P>已找到插件安装，显示还是上述错误问题</P><P>错误代码: 0x80240438</P><P>在网上搜了一些解决办法，但都不行。。。</P><P>不知道您有无好的解决方法</P><P>&nbsp;</P> Thu, 24 Apr 2025 08:07:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1530-da-yin-ji-bu-neng-sao-miao/m-p/1341343#M305398 古典麦子 2025-04-24T08:07:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1530-da-yin-ji-bu-neng-sao-miao/m-p/1341561#M305445 <P>您好</P> <P>从提示信息来看，建议保存电脑上的数据后，重做系统。</P> <P>然后再重新安装打印机完整版驱动测试。</P> <P>谢谢</P> Fri, 25 Apr 2025 12:53:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1530-da-yin-ji-bu-neng-sao-miao/m-p/1341561#M305445 双鱼座鲨鱼 2025-04-25T12:53:40Z