https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341825#M305495 <P>打印机之前打印一直很顺畅，没有问题。</P><P>最近局域网电脑端突然开始无法正常打印（连接互联网电脑可以正常使用且使用同一根连接数据线），具体情况如下：</P><P>1.打印时显示打印机就绪，没有异常显示，打印机面板上面也没有任何异常显示</P><P>2.提交打印任务后，打印机无反应，查看打印列表，也没有显示刚才提交的打印任务</P><P>&nbsp;</P><P>个人尝试排除因素操作如下：</P><P>1.使用另外一台互联网电脑能正常打印（且用的一样的驱动、一样的数据线）</P><P>2.数据线正常</P><P>3.卸载驱动且删除打印机重启后，再次安装仍存在该问题</P><P>4.从第一次出现这种情况后，就一直这样，再也没能打印成功过了</P> Mon, 28 Apr 2025 06:25:26 GMT zq111 2025-04-28T06:25:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341825#M305495 <P>打印机之前打印一直很顺畅，没有问题。</P><P>最近局域网电脑端突然开始无法正常打印（连接互联网电脑可以正常使用且使用同一根连接数据线），具体情况如下：</P><P>1.打印时显示打印机就绪，没有异常显示，打印机面板上面也没有任何异常显示</P><P>2.提交打印任务后，打印机无反应，查看打印列表，也没有显示刚才提交的打印任务</P><P>&nbsp;</P><P>个人尝试排除因素操作如下：</P><P>1.使用另外一台互联网电脑能正常打印（且用的一样的驱动、一样的数据线）</P><P>2.数据线正常</P><P>3.卸载驱动且删除打印机重启后，再次安装仍存在该问题</P><P>4.从第一次出现这种情况后，就一直这样，再也没能打印成功过了</P> Mon, 28 Apr 2025 06:25:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341825#M305495 zq111 2025-04-28T06:25:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341827#M305496 <P>您好</P> <P>请分别在能打印和不能打印的电脑上分别操作。</P> <P>操作如下：</P> <P>电脑上打开控制面板--设备和打印机--找到打印机图标。</P> <P>右击打印机图标--打印机属性--端口。</P> <P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Mon, 28 Apr 2025 06:30:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341827#M305496 双鱼座鲨鱼 2025-04-28T06:30:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341829#M305497 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获.PNG" style="width: 503px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121143i2C43EDAF741F8AF6/image-size/large?v=v2&amp;px=999" role="button" title="捕获.PNG" alt="捕获.PNG" /></span>这是不能打印的端口截图</P> Mon, 28 Apr 2025 06:33:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341829#M305497 zq111 2025-04-28T06:33:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341831#M305498 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2025-04-28 143232.png" style="width: 660px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121144i8A11028DB635381A/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-04-28 143232.png" alt="屏幕截图 2025-04-28 143232.png" /></span>这是可以打印的端口截图</P> Mon, 28 Apr 2025 06:33:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341831#M305498 zq111 2025-04-28T06:33:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341840#M305499 <P>您好</P> <P>如下图：</P> <P>请在不能打印的电脑上选择usb001后，重新测试打印，谢谢。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1745823307750.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121145i9449ACE40A3CC1BC/image-size/large?v=v2&amp;px=999" role="button" title="_0-1745823307750.png" alt="_0-1745823307750.png" /></span></P> <P>&nbsp;</P> Mon, 28 Apr 2025 06:56:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341840#M305499 双鱼座鲨鱼 2025-04-28T06:56:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341841#M305500 <P>更改端口后问题依旧，没反应，没有任务</P> Mon, 28 Apr 2025 06:58:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341841#M305500 zq111 2025-04-28T06:58:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341843#M305501 <P>您好</P> <P>打印机通过usb方式连接电脑并处于就绪状态时，请在不能打印的电脑上打开设备管理器--通用串行总线控制器。</P> <P>找到其中与打印机相关的选项，发图片给我，以便确认问题，谢谢。</P> Mon, 28 Apr 2025 07:04:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341843#M305501 双鱼座鲨鱼 2025-04-28T07:04:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341845#M305502 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获2.PNG" style="width: 798px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121146i8FF19664244ACF4D/image-size/large?v=v2&amp;px=999" role="button" title="捕获2.PNG" alt="捕获2.PNG" /></span></P> Mon, 28 Apr 2025 07:07:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341845#M305502 zq111 2025-04-28T07:07:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341846#M305503 <P>老师方便加下微信或者QQ吗，这样回复效率有点低<span class="lia-unicode-emoji" title=":正经:">😐</span></P> Mon, 28 Apr 2025 07:10:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341846#M305503 zq111 2025-04-28T07:10:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341850#M305505 <P>您好</P> <P>如下图：</P> <P>请删除以下选项后，重启电脑和打印机，再重新测试打印。（建议关闭hp laserjet p110x打印机）</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1745824732269.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121148iF1E133FBF6CD90D7/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1745824732269.png" alt="_0-1745824732269.png" /></span></P> <P>谢谢</P> Mon, 28 Apr 2025 07:21:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341850#M305505 双鱼座鲨鱼 2025-04-28T07:21:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341854#M305507 <P>老师根据您说的操作后，还是问题依旧</P> Mon, 28 Apr 2025 07:29:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341854#M305507 zq111 2025-04-28T07:29:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341864#M305511 <P>您好<BR />您可以通过安装系统自带的 hp color laserjet2700 驱动替换的方式测试一下。<BR />方法：<BR />在电脑上打开 设备和打印机-添加打印机-我需要的打印机未被列出-手动添加-分别选择usb001/002端口-下一步-厂商选择hp - 型号选择 hp color laserjet2700 - 下一步 - 下一步安装至完成即可。</P> <P>然后用 hp color laserjet2700测试打印，谢谢。</P> Mon, 28 Apr 2025 08:01:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341864#M305511 双鱼座鲨鱼 2025-04-28T08:01:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341865#M305512 <P><SPAN>我没有hp color laserjet2700这款打印机啊&nbsp;怎么测试？</SPAN></P> Mon, 28 Apr 2025 08:03:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341865#M305512 zq111 2025-04-28T08:03:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341946#M305543 <P>您好</P> <P>添加打印机驱动，选择厂商hp，如果型号中找不到hp color laserjet 2700，可以点击：windows更新。</P> <P>完成更新后，再重新找hp color laserjet 2700驱动，谢谢。</P> Tue, 29 Apr 2025 06:14:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ju-yu-wang-dian-nao-zheng-chang-lian-jie-da-yin-ji-hou-ti-jiao-da-yin-ren-wu-wu-xiang-ying-da-yin-dui-lie-zhong-wu-da-yin-ren-wu/m-p/1341946#M305543 双鱼座鲨鱼 2025-04-29T06:14:43Z