https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/guan-yu-hui-pu4926de-qi-guai-wen-ti/m-p/1342260#M305616 <P>谢谢回答，但是问题依然没有解决</P><P>首先1、4926并没有复印这一选项<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ20250503-191058.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121257iF2166513B26CFBBA/image-size/large?v=v2&amp;px=999" role="button" title="QQ20250503-191058.png" alt="QQ20250503-191058.png" /></span></P><P>如图所示 并没有复印这个选项卡</P><P>2.恢复出厂设置 ，我已经进行了HP安全擦除，此选项已经包括了重置出厂设置了 依然无效</P><P>3.提供了原件和复印件对比 请看看可以看出来除了上面 其他边缘正常<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20250503_190703.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121258i80E5E2F0F9B7E3F1/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20250503_190703.jpg" alt="IMG_20250503_190703.jpg" /></span></P> Sat, 03 May 2025 11:16:04 GMT ada32167 2025-05-03T11:16:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/guan-yu-hui-pu4926de-qi-guai-wen-ti/m-p/1342145#M305597 <P>4926使用不到半年出现了一个奇怪的问题 ，就是复印文档的时候左右下边距正常 就上边距空了有2cm，之前复印都正常，这情况是突然出现的，导致文件头部有2CM的空白条。奇怪的是打印正常，扫描正常，只有复印才会出现这种情况 ，打印机自检一切正常，我试了更换插座头，重置擦除打印机，问题依旧，纸张来源A4没有任何改动，然后我进入ews模式 并没有找到4926打印机关于复印的任何设置 ，然后搜索并没有找到关于4926进入tecgmode模式的方法。不知道有没有人知道这问题改如何解决，或者知道4926怎么进入tecgmode的方法，如果不行 ，那只能送修了</P> Thu, 01 May 2025 22:21:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/guan-yu-hui-pu4926de-qi-guai-wen-ti/m-p/1342145#M305597 ada32167 2025-05-01T22:21:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/guan-yu-hui-pu4926de-qi-guai-wen-ti/m-p/1342182#M305602 <P>您好</P> <P>请先检查复印设置，默认复印尺寸：实际大小。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1746184316582.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121228i8BE27CB481F773B6/image-size/large?v=v2&amp;px=999" role="button" title="_0-1746184316582.png" alt="_0-1746184316582.png" /></span></P> <P>如果复印效果仍有问题，请复位打印机后再重新测试。</P> <P>复位方法：</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1746184581765.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121229i4553445FBA47D86B/image-size/large?v=v2&amp;px=999" role="button" title="_1-1746184581765.png" alt="_1-1746184581765.png" /></span></P> <P>同时请拍照原稿及实际复印效果，发图片给我，以便具体确认问题，谢谢。</P> <P>&nbsp;</P> Fri, 02 May 2025 11:17:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/guan-yu-hui-pu4926de-qi-guai-wen-ti/m-p/1342182#M305602 双鱼座鲨鱼 2025-05-02T11:17:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/guan-yu-hui-pu4926de-qi-guai-wen-ti/m-p/1342260#M305616 <P>谢谢回答，但是问题依然没有解决</P><P>首先1、4926并没有复印这一选项<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ20250503-191058.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121257iF2166513B26CFBBA/image-size/large?v=v2&amp;px=999" role="button" title="QQ20250503-191058.png" alt="QQ20250503-191058.png" /></span></P><P>如图所示 并没有复印这个选项卡</P><P>2.恢复出厂设置 ，我已经进行了HP安全擦除，此选项已经包括了重置出厂设置了 依然无效</P><P>3.提供了原件和复印件对比 请看看可以看出来除了上面 其他边缘正常<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20250503_190703.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121258i80E5E2F0F9B7E3F1/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20250503_190703.jpg" alt="IMG_20250503_190703.jpg" /></span></P> Sat, 03 May 2025 11:16:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/guan-yu-hui-pu4926de-qi-guai-wen-ti/m-p/1342260#M305616 ada32167 2025-05-03T11:16:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/guan-yu-hui-pu4926de-qi-guai-wen-ti/m-p/1342280#M305618 <P>您好</P> <P>感谢配合</P> <P>因为hp dj4926打印机不支持无边复印，从复印效果来看是正常的。</P> <P>注：复印时，上，左，右留白大概在5mm左右，下边距大概20mm左右。</P> Sun, 04 May 2025 00:38:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/guan-yu-hui-pu4926de-qi-guai-wen-ti/m-p/1342280#M305618 双鱼座鲨鱼 2025-05-04T00:38:51Z