https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-ye-qing-jie-da-yin-tou-ye-dou-shi-bai-zhi-cai-se-mo-he-que-mo-mei-you-huan-xin-hei-se-shi-xin-huan-de-yuan-zhuang-mo-he-qing-wen-da-zhi-shi-shen-me-gu-zhang-xie-xie/m-p/1342764#M305673 <P>您好</P> <P>正常情况下，墨水量低时，只能灰度打印（黑白打印）。</P> <P>如果墨水量过低，则无法打印，而不是打印白纸。</P> <P>目前来看，应该是打印头堵塞造成的。</P> <P>&nbsp;</P> Tue, 06 May 2025 01:39:36 GMT 双鱼座鲨鱼 2025-05-06T01:39:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-ye-qing-jie-da-yin-tou-ye-dou-shi-bai-zhi-cai-se-mo-he-que-mo-mei-you-huan-xin-hei-se-shi-xin-huan-de-yuan-zhuang-mo-he-qing-wen-da-zhi-shi-shen-me-gu-zhang-xie-xie/m-p/1342732#M305661 <P>打印测试页、清洁打印头页、普通文件都是出白纸。彩色墨盒肯定是缺墨没有换新，黑色是新换的原装墨盒。设置的是黑白打印，请问大致是什么故障，谢谢您！<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="001.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121573iB0B43E9411D8525D/image-size/large?v=v2&amp;px=999" role="button" title="001.jpg" alt="001.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="002.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121575i2893882FCAE49995/image-size/large?v=v2&amp;px=999" role="button" title="002.jpg" alt="002.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="003.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121574i36C0598EA944DCB6/image-size/large?v=v2&amp;px=999" role="button" title="003.jpg" alt="003.jpg" /></span></P> Mon, 05 May 2025 11:29:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-ye-qing-jie-da-yin-tou-ye-dou-shi-bai-zhi-cai-se-mo-he-que-mo-mei-you-huan-xin-hei-se-shi-xin-huan-de-yuan-zhuang-mo-he-qing-wen-da-zhi-shi-shen-me-gu-zhang-xie-xie/m-p/1342732#M305661 huxianqiu 2025-05-05T11:29:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-ye-qing-jie-da-yin-tou-ye-dou-shi-bai-zhi-cai-se-mo-he-que-mo-mei-you-huan-xin-hei-se-shi-xin-huan-de-yuan-zhuang-mo-he-qing-wen-da-zhi-shi-shen-me-gu-zhang-xie-xie/m-p/1342744#M305666 <P>您好</P> <P>从问题描述来看，应该是打印头堵塞造成的。</P> <P>因为目前墨盒墨水量低，所以不建议清洁墨盒，请及时联系当地维修中心协助处理，谢谢。</P> Mon, 05 May 2025 13:37:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-ye-qing-jie-da-yin-tou-ye-dou-shi-bai-zhi-cai-se-mo-he-que-mo-mei-you-huan-xin-hei-se-shi-xin-huan-de-yuan-zhuang-mo-he-qing-wen-da-zhi-shi-shen-me-gu-zhang-xie-xie/m-p/1342744#M305666 双鱼座鲨鱼 2025-05-05T13:37:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-ye-qing-jie-da-yin-tou-ye-dou-shi-bai-zhi-cai-se-mo-he-que-mo-mei-you-huan-xin-hei-se-shi-xin-huan-de-yuan-zhuang-mo-he-qing-wen-da-zhi-shi-shen-me-gu-zhang-xie-xie/m-p/1342746#M305668 <P>有一种说法是彩色墨盒用尽，连带即使黑色满墨也无法打印，只要彩色换新即可正常工作。请教鲨工，这种说法不对吧？应该还是倾向打印头出现问题？</P> Mon, 05 May 2025 14:49:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-ye-qing-jie-da-yin-tou-ye-dou-shi-bai-zhi-cai-se-mo-he-que-mo-mei-you-huan-xin-hei-se-shi-xin-huan-de-yuan-zhuang-mo-he-qing-wen-da-zhi-shi-shen-me-gu-zhang-xie-xie/m-p/1342746#M305668 huxianqiu 2025-05-05T14:49:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-ye-qing-jie-da-yin-tou-ye-dou-shi-bai-zhi-cai-se-mo-he-que-mo-mei-you-huan-xin-hei-se-shi-xin-huan-de-yuan-zhuang-mo-he-qing-wen-da-zhi-shi-shen-me-gu-zhang-xie-xie/m-p/1342747#M305669 <P><SPAN>有一种说法是彩色墨盒用尽，连带即使黑色满墨也无法打印，只要彩色换新即可正常工作。请教鲨工，这种说法不对吧？应该还是倾向打印头出现问题？</SPAN></P> Mon, 05 May 2025 14:51:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-ye-qing-jie-da-yin-tou-ye-dou-shi-bai-zhi-cai-se-mo-he-que-mo-mei-you-huan-xin-hei-se-shi-xin-huan-de-yuan-zhuang-mo-he-qing-wen-da-zhi-shi-shen-me-gu-zhang-xie-xie/m-p/1342747#M305669 huxianqiu 2025-05-05T14:51:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-ye-qing-jie-da-yin-tou-ye-dou-shi-bai-zhi-cai-se-mo-he-que-mo-mei-you-huan-xin-hei-se-shi-xin-huan-de-yuan-zhuang-mo-he-qing-wen-da-zhi-shi-shen-me-gu-zhang-xie-xie/m-p/1342764#M305673 <P>您好</P> <P>正常情况下，墨水量低时，只能灰度打印（黑白打印）。</P> <P>如果墨水量过低，则无法打印，而不是打印白纸。</P> <P>目前来看，应该是打印头堵塞造成的。</P> <P>&nbsp;</P> Tue, 06 May 2025 01:39:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ce-shi-ye-qing-jie-da-yin-tou-ye-dou-shi-bai-zhi-cai-se-mo-he-que-mo-mei-you-huan-xin-hei-se-shi-xin-huan-de-yuan-zhuang-mo-he-qing-wen-da-zhi-shi-shen-me-gu-zhang-xie-xie/m-p/1342764#M305673 双鱼座鲨鱼 2025-05-06T01:39:36Z