https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-zi-ding-yi-guan-li-yuanID-he-mi-ma-dou-wang-ji-le/m-p/1343433#M305835 <P>感谢反馈。</P> Sat, 10 May 2025 02:28:25 GMT 双鱼座鲨鱼 2025-05-10T02:28:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-zi-ding-yi-guan-li-yuanID-he-mi-ma-dou-wang-ji-le/m-p/1343426#M305832 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2025-05-10 091019.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121714i89A3152A8A6D3DCF/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-05-10 091019.png" alt="屏幕截图 2025-05-10 091019.png" /></span></P> Sat, 10 May 2025 01:11:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-zi-ding-yi-guan-li-yuanID-he-mi-ma-dou-wang-ji-le/m-p/1343426#M305832 xyfh 2025-05-10T01:11:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-zi-ding-yi-guan-li-yuanID-he-mi-ma-dou-wang-ji-le/m-p/1343431#M305833 <P>您好</P> <P>请在打印机就绪时，依次按打印机面板上的菜单--返回--左--右--OK--停止--菜单，找到tech mode，--ok--ok 找到clear all mem，之后再选择中国即可复位打印机。</P> <P>复位后，默认id:admin&nbsp; ,没有密码，谢谢。</P> Sat, 10 May 2025 01:36:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-zi-ding-yi-guan-li-yuanID-he-mi-ma-dou-wang-ji-le/m-p/1343431#M305833 双鱼座鲨鱼 2025-05-10T01:36:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-zi-ding-yi-guan-li-yuanID-he-mi-ma-dou-wang-ji-le/m-p/1343432#M305834 <P>谢谢，按照你提供的步骤已经解决了我的问题</P> Sat, 10 May 2025 02:15:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-zi-ding-yi-guan-li-yuanID-he-mi-ma-dou-wang-ji-le/m-p/1343432#M305834 xyfh 2025-05-10T02:15:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-zi-ding-yi-guan-li-yuanID-he-mi-ma-dou-wang-ji-le/m-p/1343433#M305835 <P>感谢反馈。</P> Sat, 10 May 2025 02:28:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-zi-ding-yi-guan-li-yuanID-he-mi-ma-dou-wang-ji-le/m-p/1343433#M305835 双鱼座鲨鱼 2025-05-10T02:28:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-zi-ding-yi-guan-li-yuanID-he-mi-ma-dou-wang-ji-le/m-p/1379089#M316108 <P>打印机重置后，仍无法登录</P><DIV class="">&nbsp;</DIV><DIV class="">&nbsp;</DIV> Thu, 26 Feb 2026 13:01:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-zi-ding-yi-guan-li-yuanID-he-mi-ma-dou-wang-ji-le/m-p/1379089#M316108 kkmlsu 2026-02-26T13:01:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-zi-ding-yi-guan-li-yuanID-he-mi-ma-dou-wang-ji-le/m-p/1379100#M316110 <P>您好</P> <P>请拍照复位操作过程，发图片给我，以便确认问题，谢谢。</P> Thu, 26 Feb 2026 13:51:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-zi-ding-yi-guan-li-yuanID-he-mi-ma-dou-wang-ji-le/m-p/1379100#M316110 双鱼座鲨鱼 2026-02-26T13:51:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-zi-ding-yi-guan-li-yuanID-he-mi-ma-dou-wang-ji-le/m-p/1379108#M316112 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="fe12234254f2e58eeed557a3ac0f324e.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/132365i1CD7F2B9890BF6E2/image-size/medium?v=v2&amp;px=400" role="button" title="fe12234254f2e58eeed557a3ac0f324e.jpg" alt="fe12234254f2e58eeed557a3ac0f324e.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="16d9604202f37c8bc68463d07692ccbe.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/132366i117052CAB1E3F5A3/image-size/medium?v=v2&amp;px=400" role="button" title="16d9604202f37c8bc68463d07692ccbe.jpg" alt="16d9604202f37c8bc68463d07692ccbe.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="e0ee35caf7dbc70a7e1e4fd75e24ed9c.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/132367iE5E24D5987C645FF/image-size/medium?v=v2&amp;px=400" role="button" title="e0ee35caf7dbc70a7e1e4fd75e24ed9c.jpg" alt="e0ee35caf7dbc70a7e1e4fd75e24ed9c.jpg" /></span></P><P>   按照步骤复位了</P><P> </P><P>&nbsp;</P><P>  </P> Thu, 26 Feb 2026 14:05:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-zi-ding-yi-guan-li-yuanID-he-mi-ma-dou-wang-ji-le/m-p/1379108#M316112 kkmlsu 2026-02-26T14:05:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-zi-ding-yi-guan-li-yuanID-he-mi-ma-dou-wang-ji-le/m-p/1379109#M316113 <P>您好</P> <P>感谢配合，请打印网络配置页，发图片给我，以便确认问题。</P> <P>方法：</P> <P>请在打印机就绪时，按打印机控制面板上的 （菜单）...按钮，选择Network &gt; Network 配置，网络配置报告，ok</P> <P>谢谢。</P> Thu, 26 Feb 2026 14:07:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-zi-ding-yi-guan-li-yuanID-he-mi-ma-dou-wang-ji-le/m-p/1379109#M316113 双鱼座鲨鱼 2026-02-26T14:07:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-zi-ding-yi-guan-li-yuanID-he-mi-ma-dou-wang-ji-le/m-p/1379112#M316114 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="8ce1326f027cd029e5bd74556db825e0.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/132369i3DDECDD5E905E81E/image-size/medium?v=v2&amp;px=400" role="button" title="8ce1326f027cd029e5bd74556db825e0.jpg" alt="8ce1326f027cd029e5bd74556db825e0.jpg" /></span></P><P> </P> Thu, 26 Feb 2026 14:13:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-zi-ding-yi-guan-li-yuanID-he-mi-ma-dou-wang-ji-le/m-p/1379112#M316114 kkmlsu 2026-02-26T14:13:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-zi-ding-yi-guan-li-yuanID-he-mi-ma-dou-wang-ji-le/m-p/1379120#M316116 <P>您好</P> <P>感谢配合。</P> <P>目前来看，打印机已经复位成功。</P> <P>登陆时，id:admin</P> <P>没有密码</P> <P>麻烦多测试几次，谢谢。</P> Fri, 27 Feb 2026 01:27:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-zi-ding-yi-guan-li-yuanID-he-mi-ma-dou-wang-ji-le/m-p/1379120#M316116 双鱼座鲨鱼 2026-02-27T01:27:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-zi-ding-yi-guan-li-yuanID-he-mi-ma-dou-wang-ji-le/m-p/1379165#M316130 <P>使用USB连接时，在HP SMART成功连接打印机，进入高级设置页面ews页面登录，仍显示密码错误。</P><P>后使用WIFI连接，进入192.168.223.1无密码登录成功，但是无法进行网络设置，显示空白。先前邮件告知需要升级固件，因此从官网下载了固件包如下；在固件升级页面选择了MFP170series__V3.82.01.23.hd，固件编程进度条一直在读条，未能成功升级</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="c6b6a53f-6783-44f2-80a9-059469532ba9.png" style="width: 453px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/132380iFEF9C71772202B17/image-size/large?v=v2&amp;px=999" role="button" title="c6b6a53f-6783-44f2-80a9-059469532ba9.png" alt="c6b6a53f-6783-44f2-80a9-059469532ba9.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="9559d4a6-35bf-423b-b7b7-65535d8c9fd8.png" style="width: 774px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/132381iAD7BDECA404FBC70/image-size/large?v=v2&amp;px=999" role="button" title="9559d4a6-35bf-423b-b7b7-65535d8c9fd8.png" alt="9559d4a6-35bf-423b-b7b7-65535d8c9fd8.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="742e52a5-c8c4-4b14-882c-86ccf77f9a5d.png" style="width: 453px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/132382i72131C5D0A5FE473/image-size/large?v=v2&amp;px=999" role="button" title="742e52a5-c8c4-4b14-882c-86ccf77f9a5d.png" alt="742e52a5-c8c4-4b14-882c-86ccf77f9a5d.png" /></span></P> Fri, 27 Feb 2026 13:00:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-zi-ding-yi-guan-li-yuanID-he-mi-ma-dou-wang-ji-le/m-p/1379165#M316130 kkmlsu 2026-02-27T13:00:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-zi-ding-yi-guan-li-yuanID-he-mi-ma-dou-wang-ji-le/m-p/1379168#M316131 <P>您好</P> <P>非常抱歉，针对目前情况，建议及时联系当地维修中心协助处理，避免造成更大的损失。<BR />这是维修中心查询链接：<A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A><BR />给您带来不带，敬请谅解。</P> Fri, 27 Feb 2026 14:42:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-da-yin-ji-zi-ding-yi-guan-li-yuanID-he-mi-ma-dou-wang-ji-le/m-p/1379168#M316131 双鱼座鲨鱼 2026-02-27T14:42:35Z