https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-xing-weiHP-Laser-MFP-116w-wu-xian-lian-jie-shou-ji-da-yin-ren-he-dong-xi-zi-ti-bian-yuan-jun-you-ju-chi-dian-nao-da-yin-bu-fen-wen-jian-zheng-chang-fu-yin-zheng-chang/m-p/1343435#M305837 <P>您好</P> <P>请在手机上直接打开一个文件，直接打印，测试打印效果。</P> <P>同时，请打印并拍照打印机配置报告，发图片给我，谢谢。</P> <P>&nbsp;</P> Sat, 10 May 2025 02:59:16 GMT 双鱼座鲨鱼 2025-05-10T02:59:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-xing-weiHP-Laser-MFP-116w-wu-xian-lian-jie-shou-ji-da-yin-ren-he-dong-xi-zi-ti-bian-yuan-jun-you-ju-chi-dian-nao-da-yin-bu-fen-wen-jian-zheng-chang-fu-yin-zheng-chang/m-p/1343385#M305813 <P>机型如上，于京东自营官方旗舰店购买，手机打印任何东西字体边缘均有锯齿（IQOO Z6和vivo S17均存在此问题），电脑打印部分文件正常（如word文档，部分PDF文档），使用机器自带原装耗材，复印功能正常</P><P>寻求客服帮助后尝试安装全功能驱动,仍无法解决，故在此寻求帮助，感谢大</P><P>图片如下，图4为电脑打印word文档，图2，3为电脑打印PDF文档，其中图3打印效果正常，图2不正常，图1为手机打印word文档（均为无线连接）</P><P>再次感谢各位朋友！<span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="微信图片_20250509202220_11.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121700i9D40569D5645F5A4/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250509202220_11.jpg" alt="微信图片_20250509202220_11.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="微信图片_20250509202220_12.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121701i9341813A94E5A4F9/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250509202220_12.jpg" alt="微信图片_20250509202220_12.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="微信图片_20250509202220_13.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121703i7AE849C0D348B610/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250509202220_13.jpg" alt="微信图片_20250509202220_13.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="微信图片_20250509202220_14.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121702i3965EE616DAFF4CC/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250509202220_14.jpg" alt="微信图片_20250509202220_14.jpg" /></span></P> Fri, 09 May 2025 12:28:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-xing-weiHP-Laser-MFP-116w-wu-xian-lian-jie-shou-ji-da-yin-ren-he-dong-xi-zi-ti-bian-yuan-jun-you-ju-chi-dian-nao-da-yin-bu-fen-wen-jian-zheng-chang-fu-yin-zheng-chang/m-p/1343385#M305813 CMCC 2025-05-09T12:28:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-xing-weiHP-Laser-MFP-116w-wu-xian-lian-jie-shou-ji-da-yin-ren-he-dong-xi-zi-ti-bian-yuan-jun-you-ju-chi-dian-nao-da-yin-bu-fen-wen-jian-zheng-chang-fu-yin-zheng-chang/m-p/1343400#M305819 <P>您好</P> <P>请参考附件中的方法，通过mopria print测试打印效果，谢谢。</P> Fri, 09 May 2025 13:56:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-xing-weiHP-Laser-MFP-116w-wu-xian-lian-jie-shou-ji-da-yin-ren-he-dong-xi-zi-ti-bian-yuan-jun-you-ju-chi-dian-nao-da-yin-bu-fen-wen-jian-zheng-chang-fu-yin-zheng-chang/m-p/1343400#M305819 双鱼座鲨鱼 2025-05-09T13:56:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-xing-weiHP-Laser-MFP-116w-wu-xian-lian-jie-shou-ji-da-yin-ren-he-dong-xi-zi-ti-bian-yuan-jun-you-ju-chi-dian-nao-da-yin-bu-fen-wen-jian-zheng-chang-fu-yin-zheng-chang/m-p/1343403#M305820 <P>您好</P><P>感谢您的回答，但问题仍未解决</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250509222904_17.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121706i81EFD89A10C55CAF/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250509222904_17.jpg" alt="微信图片_20250509222904_17.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250509223024_15.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121707iDB864ACA256F393E/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250509223024_15.jpg" alt="微信图片_20250509223024_15.jpg" /></span></P> Fri, 09 May 2025 14:31:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-xing-weiHP-Laser-MFP-116w-wu-xian-lian-jie-shou-ji-da-yin-ren-he-dong-xi-zi-ti-bian-yuan-jun-you-ju-chi-dian-nao-da-yin-bu-fen-wen-jian-zheng-chang-fu-yin-zheng-chang/m-p/1343403#M305820 CMCC 2025-05-09T14:31:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-xing-weiHP-Laser-MFP-116w-wu-xian-lian-jie-shou-ji-da-yin-ren-he-dong-xi-zi-ti-bian-yuan-jun-you-ju-chi-dian-nao-da-yin-bu-fen-wen-jian-zheng-chang-fu-yin-zheng-chang/m-p/1343407#M305821 <P>您好</P> <P>感谢配合</P> <P>请在手机上打开baidu app</P> <P>搜索并下载&nbsp; 趣打印</P> <P>然后通过趣打印添加打印机后重新测试打印效果，谢谢。</P> <P>&nbsp;</P> Fri, 09 May 2025 23:53:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-xing-weiHP-Laser-MFP-116w-wu-xian-lian-jie-shou-ji-da-yin-ren-he-dong-xi-zi-ti-bian-yuan-jun-you-ju-chi-dian-nao-da-yin-bu-fen-wen-jian-zheng-chang-fu-yin-zheng-chang/m-p/1343407#M305821 双鱼座鲨鱼 2025-05-09T23:53:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-xing-weiHP-Laser-MFP-116w-wu-xian-lian-jie-shou-ji-da-yin-ren-he-dong-xi-zi-ti-bian-yuan-jun-you-ju-chi-dian-nao-da-yin-bu-fen-wen-jian-zheng-chang-fu-yin-zheng-chang/m-p/1343411#M305824 <P>问题仍无法解决</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="093ef808ac4c71ceeeb13143b41ecef1.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121708i0E1DA9732D0BE951/image-size/large?v=v2&amp;px=999" role="button" title="093ef808ac4c71ceeeb13143b41ecef1.jpg" alt="093ef808ac4c71ceeeb13143b41ecef1.jpg" /></span></P> Sat, 10 May 2025 00:10:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-xing-weiHP-Laser-MFP-116w-wu-xian-lian-jie-shou-ji-da-yin-ren-he-dong-xi-zi-ti-bian-yuan-jun-you-ju-chi-dian-nao-da-yin-bu-fen-wen-jian-zheng-chang-fu-yin-zheng-chang/m-p/1343411#M305824 CMCC 2025-05-10T00:10:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-xing-weiHP-Laser-MFP-116w-wu-xian-lian-jie-shou-ji-da-yin-ren-he-dong-xi-zi-ti-bian-yuan-jun-you-ju-chi-dian-nao-da-yin-bu-fen-wen-jian-zheng-chang-fu-yin-zheng-chang/m-p/1343435#M305837 <P>您好</P> <P>请在手机上直接打开一个文件，直接打印，测试打印效果。</P> <P>同时，请打印并拍照打印机配置报告，发图片给我，谢谢。</P> <P>&nbsp;</P> Sat, 10 May 2025 02:59:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-xing-weiHP-Laser-MFP-116w-wu-xian-lian-jie-shou-ji-da-yin-ren-he-dong-xi-zi-ti-bian-yuan-jun-you-ju-chi-dian-nao-da-yin-bu-fen-wen-jian-zheng-chang-fu-yin-zheng-chang/m-p/1343435#M305837 双鱼座鲨鱼 2025-05-10T02:59:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-xing-weiHP-Laser-MFP-116w-wu-xian-lian-jie-shou-ji-da-yin-ren-he-dong-xi-zi-ti-bian-yuan-jun-you-ju-chi-dian-nao-da-yin-bu-fen-wen-jian-zheng-chang-fu-yin-zheng-chang/m-p/1343471#M305842 <P>您好，图1为打印机配置报告，图2为手机打印效果（word文档）<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250510150453_22.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121739i181234686A7FCCF9/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250510150453_22.jpg" alt="微信图片_20250510150453_22.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20250510150453_23.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121740i5A1B43F8900B085C/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20250510150453_23.jpg" alt="微信图片_20250510150453_23.jpg" /></span></P> Sat, 10 May 2025 07:07:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-xing-weiHP-Laser-MFP-116w-wu-xian-lian-jie-shou-ji-da-yin-ren-he-dong-xi-zi-ti-bian-yuan-jun-you-ju-chi-dian-nao-da-yin-bu-fen-wen-jian-zheng-chang-fu-yin-zheng-chang/m-p/1343471#M305842 CMCC 2025-05-10T07:07:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-xing-weiHP-Laser-MFP-116w-wu-xian-lian-jie-shou-ji-da-yin-ren-he-dong-xi-zi-ti-bian-yuan-jun-you-ju-chi-dian-nao-da-yin-bu-fen-wen-jian-zheng-chang-fu-yin-zheng-chang/m-p/1343521#M305860 <P>您好</P> <P>感谢配合</P> <P>目前来看，可能和手机软件兼容性有关。</P> <P>请在手机上分别测试word和pdf格式打印效果。</P> <P>如果两种格式打印效果均无法接受，建议联系当地维修中心具体检测打印机。</P> <P>这是维修中心查询链接：<A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A><BR />给您带来不带，敬请谅解。</P> <P>&nbsp;</P> Sun, 11 May 2025 03:16:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-xing-weiHP-Laser-MFP-116w-wu-xian-lian-jie-shou-ji-da-yin-ren-he-dong-xi-zi-ti-bian-yuan-jun-you-ju-chi-dian-nao-da-yin-bu-fen-wen-jian-zheng-chang-fu-yin-zheng-chang/m-p/1343521#M305860 双鱼座鲨鱼 2025-05-11T03:16:38Z