https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1343628#M305879 <P>您好</P> <P>感谢配合</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1747013061163.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121777i0F002D91052714E2/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1747013061163.png" alt="_0-1747013061163.png" /></span></P> <P>从图片来看，应该是端口选择的不对。</P> <P>请选择：</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1747013127642.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121779i7B9CA9EB00864AD3/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1747013127642.png" alt="_1-1747013127642.png" /></span></P> <P>然后再重新测试打印，谢谢。</P> Mon, 12 May 2025 01:25:59 GMT 双鱼座鲨鱼 2025-05-12T01:25:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1342304#M305628 <P>电脑无法打印文档和照片，连接都是正常的，打印时显示配置异常0x80070570。手机APP可以打印<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="111111111.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121266i628610F9434D6938/image-size/large?v=v2&amp;px=999" role="button" title="111111111.png" alt="111111111.png" /></span></P> Sun, 04 May 2025 06:55:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1342304#M305628 DFire 2025-05-04T06:55:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1342312#M305629 <P>您好</P> <P>请在电脑上打开控制面板--设备和打印机--找到打印机图标。(dj4800)</P> <P>右击它--打印机属性--端口。</P> <P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Sun, 04 May 2025 08:36:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1342312#M305629 双鱼座鲨鱼 2025-05-04T08:36:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1342314#M305630 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="222222.png" style="width: 466px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121269i547EE605BAF6D3D5/image-size/large?v=v2&amp;px=999" role="button" title="222222.png" alt="222222.png" /></span>感谢<span class="lia-unicode-emoji" title=":笑眼笑脸:">😁</span></P> Sun, 04 May 2025 08:51:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1342314#M305630 DFire 2025-05-04T08:51:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1342317#M305631 <P>您好</P> <P>感谢配合</P> <P>打印机就绪时，请按打印机面板上的信息键（字母&nbsp; i ）</P> <P>然后在打印出的信息页上确认打印机ip地址。</P> <P>如上图：</P> <P>点击：添加端口--standard tcp/ip--输入打印机ip地址，下一步，下一步，直到完成。</P> <P>然后再重新测试打印，谢谢。</P> Sun, 04 May 2025 08:57:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1342317#M305631 双鱼座鲨鱼 2025-05-04T08:57:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1342320#M305632 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="333333.png" style="width: 479px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121270i494E993F10299B2B/image-size/large?v=v2&amp;px=999" role="button" title="333333.png" alt="333333.png" /></span>已添加端口，还是打印不了</P> Sun, 04 May 2025 09:12:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1342320#M305632 DFire 2025-05-04T09:12:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1342680#M305648 <P>您好</P> <P>可以通过手动添加 hp deskjet 1000的打印机驱动来替代。<BR />方法：<BR />1 下载 hp deskjet 1000驱动并解压<BR />2 打开电脑的控制面板--设备和打印机/打印机和传真--添加打印机 - 我需要的打印机未被列出 - 手动添加 - 选择正确的端口（如上图） - 从磁盘安装 - 找到 hp deskjet 1000解压好的文件夹 - 选择里面任意一个*.inf文件 - 安装即可。</P> <P>deskjet 1000驱动：<BR /><A href="https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe</A>&nbsp;&nbsp;<BR />然后用hp deskjet 1000驱动测试打印，谢谢</P> Mon, 05 May 2025 01:15:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1342680#M305648 双鱼座鲨鱼 2025-05-05T01:15:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1343022#M305747 <P>你好，下载的驱动是exe文件，无法解压。安装1000驱动后还是无法打印</P> Wed, 07 May 2025 09:00:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1343022#M305747 DFire 2025-05-07T09:00:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1343037#M305748 <P>您好</P> <P>请提供操作过程截图，以便确认问题，谢谢。</P> Wed, 07 May 2025 11:03:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1343037#M305748 双鱼座鲨鱼 2025-05-07T11:03:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1343576#M305873 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2025-05-11 195913.jpg" style="width: 167px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121763i7DD7A2A4FA14690E/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-05-11 195913.jpg" alt="屏幕截图 2025-05-11 195913.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 111111.jpg" style="width: 644px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121764i7D2314478F014EE9/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 111111.jpg" alt="屏幕截图 111111.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 22222222222222.jpg" style="width: 405px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121765iB8FCFCF8937CD4D2/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 22222222222222.jpg" alt="屏幕截图 22222222222222.jpg" /></span>你回复中给的驱动链接是exe格式，无法解压，安装驱动后无法打印<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2033333333333.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121766i622BA0260137BF5E/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2033333333333.jpg" alt="屏幕截图 2033333333333.jpg" /></span></P> Sun, 11 May 2025 12:02:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1343576#M305873 DFire 2025-05-11T12:02:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1343628#M305879 <P>您好</P> <P>感谢配合</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1747013061163.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121777i0F002D91052714E2/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1747013061163.png" alt="_0-1747013061163.png" /></span></P> <P>从图片来看，应该是端口选择的不对。</P> <P>请选择：</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1747013127642.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121779i7B9CA9EB00864AD3/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1747013127642.png" alt="_1-1747013127642.png" /></span></P> <P>然后再重新测试打印，谢谢。</P> Mon, 12 May 2025 01:25:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1343628#M305879 双鱼座鲨鱼 2025-05-12T01:25:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1343852#M305949 <P>已解决、十分感谢<span class="lia-unicode-emoji" title=":竖起大拇指:">👍</span></P> Tue, 13 May 2025 09:47:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1343852#M305949 DFire 2025-05-13T09:47:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1343866#M305952 <P>感谢反馈，感谢配合，感谢采纳</P> Tue, 13 May 2025 11:39:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1343866#M305952 双鱼座鲨鱼 2025-05-13T11:39:33Z