https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-wang-luo-wu-fa-jin-ru-da-yin-jiweb-dian-nao-xian-shi-tuo-ji/m-p/1344236#M306052 <P>一开始总是时不时脱机，以为是网络问题，更换了wifi，好了一两天，现在又突然不行了，不知道是不是其他人动过打印机的问题，现在打印机显示屏上wifi图标旁边显示一个叹号，打印测试页显示未连接，电脑显示脱机，使用hp smart的诊断功能也显示找不到打印机，打印机web也进不去，求助求助，这个要怎么解决<span class="lia-unicode-emoji" title=":大哭:">😭</span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="8557b91cd20b6470298910f8dbd0350.png" style="width: 479px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121945iA47A4727D5E70B48/image-size/large?v=v2&amp;px=999" role="button" title="8557b91cd20b6470298910f8dbd0350.png" alt="8557b91cd20b6470298910f8dbd0350.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="d4a510426bded5d61372124cf840e94.png" style="width: 479px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121946i9EA249AB36D49D2E/image-size/large?v=v2&amp;px=999" role="button" title="d4a510426bded5d61372124cf840e94.png" alt="d4a510426bded5d61372124cf840e94.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="02af3035cc666b3b6f5c75eb4cdcc0a.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121947i68E54D1EA763EFA0/image-size/large?v=v2&amp;px=999" role="button" title="02af3035cc666b3b6f5c75eb4cdcc0a.png" alt="02af3035cc666b3b6f5c75eb4cdcc0a.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="a45190204194285c7dd99660fd20562.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121948i5965CA22DE23C618/image-size/large?v=v2&amp;px=999" role="button" title="a45190204194285c7dd99660fd20562.png" alt="a45190204194285c7dd99660fd20562.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="70241e343bc5b5ad0f7be2e5d4d5e92.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121949i3933E5A060A5062F/image-size/large?v=v2&amp;px=999" role="button" title="70241e343bc5b5ad0f7be2e5d4d5e92.jpg" alt="70241e343bc5b5ad0f7be2e5d4d5e92.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4dc4e8aa9d4c55f3bff0784370c2b73.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121950i9FA7627800E4609F/image-size/large?v=v2&amp;px=999" role="button" title="4dc4e8aa9d4c55f3bff0784370c2b73.jpg" alt="4dc4e8aa9d4c55f3bff0784370c2b73.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="81fba5636cb0be954ad22fa694aafa4.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121951i03BC55DC5FF414FA/image-size/large?v=v2&amp;px=999" role="button" title="81fba5636cb0be954ad22fa694aafa4.jpg" alt="81fba5636cb0be954ad22fa694aafa4.jpg" /></span></P> Fri, 16 May 2025 02:04:05 GMT 大森lww 2025-05-16T02:04:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-wang-luo-wu-fa-jin-ru-da-yin-jiweb-dian-nao-xian-shi-tuo-ji/m-p/1344236#M306052 <P>一开始总是时不时脱机，以为是网络问题，更换了wifi，好了一两天，现在又突然不行了，不知道是不是其他人动过打印机的问题，现在打印机显示屏上wifi图标旁边显示一个叹号，打印测试页显示未连接，电脑显示脱机，使用hp smart的诊断功能也显示找不到打印机，打印机web也进不去，求助求助，这个要怎么解决<span class="lia-unicode-emoji" title=":大哭:">😭</span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="8557b91cd20b6470298910f8dbd0350.png" style="width: 479px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121945iA47A4727D5E70B48/image-size/large?v=v2&amp;px=999" role="button" title="8557b91cd20b6470298910f8dbd0350.png" alt="8557b91cd20b6470298910f8dbd0350.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="d4a510426bded5d61372124cf840e94.png" style="width: 479px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121946i9EA249AB36D49D2E/image-size/large?v=v2&amp;px=999" role="button" title="d4a510426bded5d61372124cf840e94.png" alt="d4a510426bded5d61372124cf840e94.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="02af3035cc666b3b6f5c75eb4cdcc0a.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121947i68E54D1EA763EFA0/image-size/large?v=v2&amp;px=999" role="button" title="02af3035cc666b3b6f5c75eb4cdcc0a.png" alt="02af3035cc666b3b6f5c75eb4cdcc0a.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="a45190204194285c7dd99660fd20562.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121948i5965CA22DE23C618/image-size/large?v=v2&amp;px=999" role="button" title="a45190204194285c7dd99660fd20562.png" alt="a45190204194285c7dd99660fd20562.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="70241e343bc5b5ad0f7be2e5d4d5e92.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121949i3933E5A060A5062F/image-size/large?v=v2&amp;px=999" role="button" title="70241e343bc5b5ad0f7be2e5d4d5e92.jpg" alt="70241e343bc5b5ad0f7be2e5d4d5e92.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4dc4e8aa9d4c55f3bff0784370c2b73.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121950i9FA7627800E4609F/image-size/large?v=v2&amp;px=999" role="button" title="4dc4e8aa9d4c55f3bff0784370c2b73.jpg" alt="4dc4e8aa9d4c55f3bff0784370c2b73.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="81fba5636cb0be954ad22fa694aafa4.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/121951i03BC55DC5FF414FA/image-size/large?v=v2&amp;px=999" role="button" title="81fba5636cb0be954ad22fa694aafa4.jpg" alt="81fba5636cb0be954ad22fa694aafa4.jpg" /></span></P> Fri, 16 May 2025 02:04:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-wang-luo-wu-fa-jin-ru-da-yin-jiweb-dian-nao-xian-shi-tuo-ji/m-p/1344236#M306052 大森lww 2025-05-16T02:04:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-wang-luo-wu-fa-jin-ru-da-yin-jiweb-dian-nao-xian-shi-tuo-ji/m-p/1344251#M306057 <P>您好，报告显示打印机未连接WiFi，建议先重启下路由器，然后重置下打印机再次配置WiFi尝试</P> <P>重置步骤：</P> <P><SPAN>1.机器关机，先按住上键+取消键，然后开机。</SPAN></P> <P><SPAN>2.等屏幕出现【NV】松手。</SPAN></P> <P><SPAN>3.等待初始化完成，机器会到就绪状态。</SPAN></P> Fri, 16 May 2025 03:04:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-wang-luo-wu-fa-jin-ru-da-yin-jiweb-dian-nao-xian-shi-tuo-ji/m-p/1344251#M306057 荟智怡 2025-05-16T03:04:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-wang-luo-wu-fa-jin-ru-da-yin-jiweb-dian-nao-xian-shi-tuo-ji/m-p/1344253#M306059 <P>然后需要怎么重新配置网络呢，我重置打印机后，电脑这边hp smart重新添加打印机显示离线，添加不了打印机</P> Fri, 16 May 2025 03:12:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-wang-luo-wu-fa-jin-ru-da-yin-jiweb-dian-nao-xian-shi-tuo-ji/m-p/1344253#M306059 大森lww 2025-05-16T03:12:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-wang-luo-wu-fa-jin-ru-da-yin-jiweb-dian-nao-xian-shi-tuo-ji/m-p/1344254#M306060 <P>重置打印机后，电脑设置页还是显示脱机，跳转web页显示连接已中断，hp smart里重新添加打印机显示打印机离线，添加不了打印机，这样我需要怎么配置网络呢</P> Fri, 16 May 2025 03:15:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-wang-luo-wu-fa-jin-ru-da-yin-jiweb-dian-nao-xian-shi-tuo-ji/m-p/1344254#M306060 大森lww 2025-05-16T03:15:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-wang-luo-wu-fa-jin-ru-da-yin-jiweb-dian-nao-xian-shi-tuo-ji/m-p/1344257#M306063 <P>可以了可以了，我插上usb线直接重新寻找设置添加无线网络，现在已经可以正常使用了，感谢解答！</P> Fri, 16 May 2025 03:40:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-wang-luo-wu-fa-jin-ru-da-yin-jiweb-dian-nao-xian-shi-tuo-ji/m-p/1344257#M306063 大森lww 2025-05-16T03:40:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-wang-luo-wu-fa-jin-ru-da-yin-jiweb-dian-nao-xian-shi-tuo-ji/m-p/1344261#M306066 <P>感谢反馈~</P> Fri, 16 May 2025 05:08:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-lian-jie-wang-luo-wu-fa-jin-ru-da-yin-jiweb-dian-nao-xian-shi-tuo-ji/m-p/1344261#M306066 荟智怡 2025-05-16T05:08:18Z