https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LJ-M227M231-sao-miao-ru-he-tian-jiaOCR-shi-bie/m-p/1344648#M306162 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="TTT684354zdf_0-1747716599597.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/122036i6DD21501ACCB505D/image-size/medium?v=v2&amp;px=400" role="button" title="TTT684354zdf_0-1747716599597.png" alt="TTT684354zdf_0-1747716599597.png" /></span></P><P>&nbsp;</P> Tue, 20 May 2025 04:51:01 GMT TTT684354zdf 2025-05-20T04:51:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LJ-M227M231-sao-miao-ru-he-tian-jiaOCR-shi-bie/m-p/1344648#M306162 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="TTT684354zdf_0-1747716599597.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/122036i6DD21501ACCB505D/image-size/medium?v=v2&amp;px=400" role="button" title="TTT684354zdf_0-1747716599597.png" alt="TTT684354zdf_0-1747716599597.png" /></span></P><P>&nbsp;</P> Tue, 20 May 2025 04:51:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LJ-M227M231-sao-miao-ru-he-tian-jiaOCR-shi-bie/m-p/1344648#M306162 TTT684354zdf 2025-05-20T04:51:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LJ-M227M231-sao-miao-ru-he-tian-jiaOCR-shi-bie/m-p/1344650#M306163 <P>您好</P> <P>请删除之前安装的驱动及软件。</P> <P>下载并安装：</P> <P><A href="https://ftp.hp.com/pub/softlib/software13/printers/HPEasyStart/COL96741/HPEasyStart_16_8_12.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/HPEasyStart/COL96741/HPEasyStart_16_8_12.exe</A>&nbsp;</P> <P>重新打开hp scan，确认是否能找到ocr选项，谢谢。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1747717747141.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/122037iF54186466BB4E558/image-size/large?v=v2&amp;px=999" role="button" title="_0-1747717747141.png" alt="_0-1747717747141.png" /></span></P> <P>&nbsp;</P> Tue, 20 May 2025 05:23:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LJ-M227M231-sao-miao-ru-he-tian-jiaOCR-shi-bie/m-p/1344650#M306163 双鱼座鲨鱼 2025-05-20T05:23:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LJ-M227M231-sao-miao-ru-he-tian-jiaOCR-shi-bie/m-p/1344688#M306182 <P>谢谢您！但是我重新安装了两次，还是没有保存为OCR文件的选项，能否帮忙确认下该款设备是否有相关功能，我在网络检索其他人的帖子是有相关功能的。&nbsp; 有无其他插件或者程序可以再安装一下，增加该功能？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="TTT684354zdf_0-1747736272623.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/122047i6D3795EF456D3EFD/image-size/medium?v=v2&amp;px=400" role="button" title="TTT684354zdf_0-1747736272623.png" alt="TTT684354zdf_0-1747736272623.png" /></span></P><P>&nbsp;</P> Tue, 20 May 2025 10:20:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LJ-M227M231-sao-miao-ru-he-tian-jiaOCR-shi-bie/m-p/1344688#M306182 TTT684354zdf 2025-05-20T10:20:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LJ-M227M231-sao-miao-ru-he-tian-jiaOCR-shi-bie/m-p/1344695#M306184 <P>您好</P> <P>如果电脑上只安装了一台打印机，请打开电脑的<SPAN>C:\Windows\System32\spool\drivers\x64\3</SPAN>，删除<SPAN>3</SPAN>文件夹中的所有文件，重启电脑重新安装打印机驱动测试。</P> <P>如果问题依旧，请清空电脑上的临时文件夹（<SPAN>temp</SPAN>），关闭<SPAN>/</SPAN>卸载电脑上的防御软件（例如：<SPAN>360</SPAN>软件），再重新安装打印机完整版驱动测试。</P> <P><SPAN>&nbsp;谢谢</SPAN></P> Tue, 20 May 2025 11:23:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LJ-M227M231-sao-miao-ru-he-tian-jiaOCR-shi-bie/m-p/1344695#M306184 双鱼座鲨鱼 2025-05-20T11:23:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LJ-M227M231-sao-miao-ru-he-tian-jiaOCR-shi-bie/m-p/1344736#M306197 <P>已按照方法重新尝试，还是没有相关选项。按照<A href="https://support.hp.com/cn-zh/document/ish_6106470-6349970-16" target="_blank">惠普打印机 - 使用 HP Scan 扫描为可编辑文本 (OCR)（Windows 版） | HP® 支持</A>相关方法尝试，也不行，相关程序不适配，无法找到打印机。&nbsp; 我是采用usb数据线直接连接的。</P> Wed, 21 May 2025 01:52:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LJ-M227M231-sao-miao-ru-he-tian-jiaOCR-shi-bie/m-p/1344736#M306197 TTT684354zdf 2025-05-21T01:52:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LJ-M227M231-sao-miao-ru-he-tian-jiaOCR-shi-bie/m-p/1344893#M306245 <P>您好</P> <P>感谢配合，目前来看，排除软件问题。</P> <P>有条件建议更换其它电脑测试，谢谢。</P> Thu, 22 May 2025 07:22:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LJ-M227M231-sao-miao-ru-he-tian-jiaOCR-shi-bie/m-p/1344893#M306245 双鱼座鲨鱼 2025-05-22T07:22:25Z