https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-E78523sao-miao-gong-neng-bu-neng-yong/m-p/1348392#M307175 <P>您好</P> <P>请问打印，复印功能是否正常？</P> <P>其它电脑通过hp scan扫描是否正常？</P> <P>上图中的电脑，打开hp scan后，hp scan中能否检测到打印机？（请提供hp scan完整截图）谢谢。</P> Tue, 17 Jun 2025 03:10:05 GMT 双鱼座鲨鱼 2025-06-17T03:10:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-E78523sao-miao-gong-neng-bu-neng-yong/m-p/1348379#M307170 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印机故障.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123125iEDEF111A85A20B9D/image-size/large?v=v2&amp;px=999" role="button" title="打印机故障.jpg" alt="打印机故障.jpg" /></span></P> Tue, 17 Jun 2025 02:31:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-E78523sao-miao-gong-neng-bu-neng-yong/m-p/1348379#M307170 愤怒的蜗牛 2025-06-17T02:31:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-E78523sao-miao-gong-neng-bu-neng-yong/m-p/1348390#M307173 <P>半年了，求速速解决问题</P> Tue, 17 Jun 2025 02:44:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-E78523sao-miao-gong-neng-bu-neng-yong/m-p/1348390#M307173 愤怒的蜗牛 2025-06-17T02:44:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-E78523sao-miao-gong-neng-bu-neng-yong/m-p/1348392#M307175 <P>您好</P> <P>请问打印，复印功能是否正常？</P> <P>其它电脑通过hp scan扫描是否正常？</P> <P>上图中的电脑，打开hp scan后，hp scan中能否检测到打印机？（请提供hp scan完整截图）谢谢。</P> Tue, 17 Jun 2025 03:10:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-E78523sao-miao-gong-neng-bu-neng-yong/m-p/1348392#M307175 双鱼座鲨鱼 2025-06-17T03:10:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-E78523sao-miao-gong-neng-bu-neng-yong/m-p/1348443#M307200 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1750144246829.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123149i2AD4B95745DE6AD7/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1750144246829.png" alt="_0-1750144246829.png" /></span></P><P>&nbsp;</P> Tue, 17 Jun 2025 07:10:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-E78523sao-miao-gong-neng-bu-neng-yong/m-p/1348443#M307200 愤怒的蜗牛 2025-06-17T07:10:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-E78523sao-miao-gong-neng-bu-neng-yong/m-p/1348444#M307201 <P>现有两台电脑（win10，win11系统）通过路由器连接到打印机，打印机复印功能正常，扫描都不能使用。</P> Tue, 17 Jun 2025 07:12:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-E78523sao-miao-gong-neng-bu-neng-yong/m-p/1348444#M307201 愤怒的蜗牛 2025-06-17T07:12:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-E78523sao-miao-gong-neng-bu-neng-yong/m-p/1348446#M307202 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1750144678751.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123150iF1E9A6B136C07EF4/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1750144678751.png" alt="_0-1750144678751.png" /></span></P><P>&nbsp;</P> Tue, 17 Jun 2025 07:18:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-E78523sao-miao-gong-neng-bu-neng-yong/m-p/1348446#M307202 愤怒的蜗牛 2025-06-17T07:18:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-E78523sao-miao-gong-neng-bu-neng-yong/m-p/1348594#M307238 <P>您好</P> <P>请卸载hp print and scan doctor。</P> <P>目前打印机因twin协议出现异常，需要进行重新安装打印机驱动（<A href="https://ftp.hp.com/pub/softlib/software13/printers/SUPD/HPSPARKTools-4.08.1.500.zip）" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/SUPD/HPSPARKTools-4.08.1.500.zip）</A>。建议您卸载现有打印机驱动后，前往官方网站下载完整版驱动程序进行安装，安装完成后重启设备，并再次进行打印测试，若仍有问题可随时联系我协助解决。</P> <P>谢谢</P> <P>&nbsp;</P> Wed, 18 Jun 2025 06:27:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-E78523sao-miao-gong-neng-bu-neng-yong/m-p/1348594#M307238 双鱼座鲨鱼 2025-06-18T06:27:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-E78523sao-miao-gong-neng-bu-neng-yong/m-p/1349538#M307447 <P>把原驱动，<SPAN>hp print and scan doctor请卸载都卸载了。这个链接下载的压缩包打开了，下一步怎么用？</SPAN></P> Wed, 25 Jun 2025 02:19:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-E78523sao-miao-gong-neng-bu-neng-yong/m-p/1349538#M307447 愤怒的蜗牛 2025-06-25T02:19:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-E78523sao-miao-gong-neng-bu-neng-yong/m-p/1349545#M307448 <P>您好</P> <P>请下载并安装打印机完整版驱动后， 重新测试扫描。</P> <P>以下是 HP Color LaserJet MFP E78523完整版驱动下载链接：</P> <P><A href="https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-63.5.6303-SJ0001_Full_Webpack.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-63.5.6303-SJ0001_Full_Webpack.exe</A>&nbsp;</P> <P>如果安装过程中遇到问题，请及时追问，谢谢。</P> Wed, 25 Jun 2025 02:37:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-MFP-E78523sao-miao-gong-neng-bu-neng-yong/m-p/1349545#M307448 双鱼座鲨鱼 2025-06-25T02:37:44Z