https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-zhuang-tai-xu-yao-zhu-yi-xu-yao-yong-hu-gan-yu-ni-de-da-yin-ji-xu-yao-yin-qi-zhu-yi-da-yin-ji-zhong-de-mo-he-wei-zheng-chang-gong-zuo/m-p/1350889#M307892 <P>按下【打印】键，打印机不工作，打印任务滞留在打印队列，并显示【打印机需要用户干预】，之前是可以通过使用Windows自带的【查找并修复打印问题】使打印机打印，但是现在不可以了，只会使打印任务取消，并显示【你的打印机需要引起注意】【打印机的墨盒未正常工作】，我现在真的很烦，不知道该怎么办，买回来还没多久就这样，<span class="lia-unicode-emoji" title=":流汗咧嘴笑:">😅</span><span class="lia-unicode-emoji" title=":皱眉:">☹️</span><span class="lia-unicode-emoji" title=":大哭:">😭</span>这打印机真的是状况百出。但是用手机却可以打印，我真的是很不知所措，希望可以得到有用的答复，谢谢了。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="显示需要注意" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123757iEA3837479500084B/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-07-04 215355.png" alt="显示需要注意" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">显示需要注意</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印任务滞留在打印列表" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123760i2A0D86B617DEA1A4/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-07-04 215448.png" alt="打印任务滞留在打印列表" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">打印任务滞留在打印列表</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="之前可以通过使用【查找并修复打印问题】使滞留的任务工作" style="width: 714px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123758iD0994BE050BDDA76/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-07-04 215513.png" alt="之前可以通过使用【查找并修复打印问题】使滞留的任务工作" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">之前可以通过使用【查找并修复打印问题】使滞留的任务工作</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="但现在不可以用【查找并修复打印问题】使其工作，只会使打印任务消失" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123759iA578E6ABDBBB5EBE/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-07-04 215600.png" alt="但现在不可以用【查找并修复打印问题】使其工作，只会使打印任务消失" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">但现在不可以用【查找并修复打印问题】使其工作，只会使打印任务消失</span></span></P> Fri, 04 Jul 2025 14:13:15 GMT ChouYabin 2025-07-04T14:13:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-zhuang-tai-xu-yao-zhu-yi-xu-yao-yong-hu-gan-yu-ni-de-da-yin-ji-xu-yao-yin-qi-zhu-yi-da-yin-ji-zhong-de-mo-he-wei-zheng-chang-gong-zuo/m-p/1350889#M307892 <P>按下【打印】键，打印机不工作，打印任务滞留在打印队列，并显示【打印机需要用户干预】，之前是可以通过使用Windows自带的【查找并修复打印问题】使打印机打印，但是现在不可以了，只会使打印任务取消，并显示【你的打印机需要引起注意】【打印机的墨盒未正常工作】，我现在真的很烦，不知道该怎么办，买回来还没多久就这样，<span class="lia-unicode-emoji" title=":流汗咧嘴笑:">😅</span><span class="lia-unicode-emoji" title=":皱眉:">☹️</span><span class="lia-unicode-emoji" title=":大哭:">😭</span>这打印机真的是状况百出。但是用手机却可以打印，我真的是很不知所措，希望可以得到有用的答复，谢谢了。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="显示需要注意" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123757iEA3837479500084B/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-07-04 215355.png" alt="显示需要注意" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">显示需要注意</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印任务滞留在打印列表" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123760i2A0D86B617DEA1A4/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-07-04 215448.png" alt="打印任务滞留在打印列表" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">打印任务滞留在打印列表</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="之前可以通过使用【查找并修复打印问题】使滞留的任务工作" style="width: 714px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123758iD0994BE050BDDA76/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-07-04 215513.png" alt="之前可以通过使用【查找并修复打印问题】使滞留的任务工作" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">之前可以通过使用【查找并修复打印问题】使滞留的任务工作</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="但现在不可以用【查找并修复打印问题】使其工作，只会使打印任务消失" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123759iA578E6ABDBBB5EBE/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-07-04 215600.png" alt="但现在不可以用【查找并修复打印问题】使其工作，只会使打印任务消失" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">但现在不可以用【查找并修复打印问题】使其工作，只会使打印任务消失</span></span></P> Fri, 04 Jul 2025 14:13:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-zhuang-tai-xu-yao-zhu-yi-xu-yao-yong-hu-gan-yu-ni-de-da-yin-ji-xu-yao-yin-qi-zhu-yi-da-yin-ji-zhong-de-mo-he-wei-zheng-chang-gong-zuo/m-p/1350889#M307892 ChouYabin 2025-07-04T14:13:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-zhuang-tai-xu-yao-zhu-yi-xu-yao-yong-hu-gan-yu-ni-de-da-yin-ji-xu-yao-yin-qi-zhu-yi-da-yin-ji-zhong-de-mo-he-wei-zheng-chang-gong-zuo/m-p/1350898#M307894 <P>您好</P> <P>从提示信息来看，可能和墨盒有关。</P> <P>建议重新安装墨盒后，先确认复印功能是否正常。</P> <P>如果复印功能可以正常使用，可以通过手动添加 hp deskjet 1000的打印机驱动来替代。<BR />方法：<BR />1 下载 hp deskjet 1000驱动并解压<BR />2 打开电脑的控制面板--设备和打印机/打印机和传真--添加打印机 - 我需要的打印机未被列出 - 手动添加 - 选择正确的端口 - 从磁盘安装 - 找到 hp deskjet 1000解压好的文件夹 - 选择里面任意一个*.inf文件 - 安装即可。</P> <P>deskjet 1000驱动：<BR /><A href="https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe</A>&nbsp;&nbsp;<BR />然后用hp deskjet 1000驱动测试打印，谢谢。</P> Fri, 04 Jul 2025 21:45:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-zhuang-tai-xu-yao-zhu-yi-xu-yao-yong-hu-gan-yu-ni-de-da-yin-ji-xu-yao-yin-qi-zhu-yi-da-yin-ji-zhong-de-mo-he-wei-zheng-chang-gong-zuo/m-p/1350898#M307894 双鱼座鲨鱼 2025-07-04T21:45:39Z