https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-ka-zhi/m-p/1352190#M308147 <P>专家，您的意思是不是只要只能放进纸盒，不管有多少张纸一次性放到进纸盒内，只要够放（不管总厚度），就不会卡纸？您看我的理解对不对?</P> Fri, 11 Jul 2025 10:09:03 GMT james2008 2025-07-11T10:09:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-ka-zhi/m-p/1352162#M308131 <P>从前天下午到现在使用LaserJet Pro P1100 plus用A5纸打印，每天至少有一次卡纸，非常恼人。不知道是不是和前天中午拆装硒鼓有关，还是其它原因。敬请惠普专家帮忙看下问题。感谢先！</P> Fri, 11 Jul 2025 06:44:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-ka-zhi/m-p/1352162#M308131 james2008 2025-07-11T06:44:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-ka-zhi/m-p/1352166#M308134 <P>您好</P> <P>请帮忙确认打印a4纸是否卡纸。</P> <P>同时，请拍照a5纸卡位置，以便确认问题，谢谢。</P> Fri, 11 Jul 2025 07:26:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-ka-zhi/m-p/1352166#M308134 双鱼座鲨鱼 2025-07-11T07:26:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-ka-zhi/m-p/1352173#M308138 <P>惠普专家，您好，现场卡纸位拍图如下：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="james2008_1-1752220628116.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124313i16DF312C6F974021/image-size/medium?v=v2&amp;px=400" role="button" title="james2008_1-1752220628116.jpeg" alt="james2008_1-1752220628116.jpeg" /></span></P><P>&nbsp;</P> Fri, 11 Jul 2025 07:57:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-ka-zhi/m-p/1352173#M308138 james2008 2025-07-11T07:57:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-ka-zhi/m-p/1352174#M308139 <P>您好</P> <P>请问A4卡不卡纸？</P> <P>如果A4正常，可以将A5纸旋转90度放置后，再重新测试。</P> <P>谢谢</P> Fri, 11 Jul 2025 08:00:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-ka-zhi/m-p/1352174#M308139 双鱼座鲨鱼 2025-07-11T08:00:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-ka-zhi/m-p/1352176#M308141 <P>这是客户现场的反馈，他们一直都是用A5纸打印处方或出票，所以不存在放纸竖着放不横着放的问题。他们那里没有可以用来判断问题的A4纸。</P> Fri, 11 Jul 2025 08:17:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-ka-zhi/m-p/1352176#M308141 james2008 2025-07-11T08:17:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-ka-zhi/m-p/1352180#M308142 <P>您好</P> <P>请问使用的是多少克的A5纸？</P> <P>有条件建议更换80g&nbsp; A5纸测试，谢谢。</P> Fri, 11 Jul 2025 09:07:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-ka-zhi/m-p/1352180#M308142 双鱼座鲨鱼 2025-07-11T09:07:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-ka-zhi/m-p/1352182#M308143 <P>我去现场查下，如果现场用的纸没那么厚重，我就建议他们换。非常感谢您的支持！</P> Fri, 11 Jul 2025 09:21:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-ka-zhi/m-p/1352182#M308143 james2008 2025-07-11T09:21:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-ka-zhi/m-p/1352187#M308144 <P>专家，请教一下，卡纸和一次性放一沓纸的总厚度是否有关，如果一次性放纸放的总厚度过厚，会不会也有导致卡纸的可能性？</P> Fri, 11 Jul 2025 09:46:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-ka-zhi/m-p/1352187#M308144 james2008 2025-07-11T09:46:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-ka-zhi/m-p/1352189#M308146 <P>您好</P> <P>加热组件内卡纸和纸盒关系不大。</P> <P>&nbsp;</P> Fri, 11 Jul 2025 09:54:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-ka-zhi/m-p/1352189#M308146 双鱼座鲨鱼 2025-07-11T09:54:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-ka-zhi/m-p/1352190#M308147 <P>专家，您的意思是不是只要只能放进纸盒，不管有多少张纸一次性放到进纸盒内，只要够放（不管总厚度），就不会卡纸？您看我的理解对不对?</P> Fri, 11 Jul 2025 10:09:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-ka-zhi/m-p/1352190#M308147 james2008 2025-07-11T10:09:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-ka-zhi/m-p/1352210#M308152 <P>您好</P> <P>建议70g 的A4纸不要超过150页。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1752277857375.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/124318i39369D7C2CFFCE10/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1752277857375.png" alt="_0-1752277857375.png" /></span></P> <P>&nbsp;</P> Fri, 11 Jul 2025 23:51:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-shi-chang-ka-zhi/m-p/1352210#M308152 双鱼座鲨鱼 2025-07-11T23:51:19Z